We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This is the way to go!”
Review of Reggae Tours

Reggae Tours
Ranked #5 of 113 Tours in Montego Bay
Certificate of Excellence
More attraction details
Attraction details
Owner description: Welcome to Reggae Tours Jamaica; "A Vacation Changing Experience". Here at Reggae Tours Jamaica, we are eager to share our personalized service and the opportunity for you to experience the unique beauty and culture of our island. We are a small, local based Jamaican team of professional drivers and tour guides who will help you to enjoy this tropical paradise as you explore its natural beauty, rich history, vibes and spirit of the Jamaican people. You'll be welcomed as visitors but leave as family.
Useful Information: Activities for young children, Activities for older children
Reviewed July 31, 2013

Booked private transport from Montego Bay to Negril in early July. Our driver, Jeffry, was very extremely professional. It's obvious he's familiar with the roads, an experienced driver. He even provided us with courtesy ice cold beverages (Red Stripe, water, etc.). The private trip is the way to go if you are looking for the fastest way to get to the resort, no stops...unless requested. Drive to Negril was interesting with several towns along the way. No issues with drop-ff/pickup, everything was like clock work. This will be our company of choice for future trips to the island!

1  Thank viptech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this reviewResponded January 6, 2014

Dear viptech,
Thank you for your review. We are proud to hear that Jeffery was able to demonstrate the excellent service that Reggae Tours aims to provide to each customer. We will be honored to serve as your company of choice in the future.

Best regards
Gregg Connell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (738)
Traveler rating
Traveler type
Time of year
Language

485 - 489 of 738 reviews

Reviewed July 30, 2013

After an uncomfortable ride to and from our resorts in past years, we decided to forgo the included transfer and opt for private transfer. We looked forward to having leg room, stopping only if we wanted to, and being on our own time.
Our travel agent, Ruth DuMuth, with TripGuy travel, recommended Reggae Tours from her own experience and it really could not have been better. Ruth took care of booking and all arrangements making it incredibly easy for us!
When we arrived in Montego Bay, (Desk 18 at the airport) they confirmed our return, and we were on our way as soon as we freshened up at Club Mobay.
We were heading to Sandals Grande Riviera in Ocho Rios. Our driver both ways was Jeffrey and he was fantastic! We rode in a comfortable Toyota Camry. On the way to resort, he found the perfect spot for a photo op- it may have been the prettiest water we’ve seen in our 3 trips to Jamaica! He also was willing to stop for food or drink if we wished. He did have Red Stripe and water available in the car as well.
Jeffrey was early for our pick up return, but told us to take our time for good-byes and last minute photos. He was professional, friendly, and a great driver!
We were really pleased with Reggae Tours and will most definitely use their services in the future.

4  Thank TravelFoodWine07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this reviewResponded January 6, 2014

Dear TravelFoodWine07,
Thank you for sharing your experience, we appreciate it. We desire that our customers are able to be worry-free and relaxed, truly take in the beautiful scenes as they travel to their various destinations. We are truly excited to know that you were made to feel this way. We have informed Jeffery of your commendation. We look forward to serving you again.

Best regards
Gregg Connell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

We traveled to Jamaica from July 15th - July 20th. After booking Reggae Tours and recieving there confirmation email, which comes with directions on where to find them at the airport. I did not contact them at all. Yet they were there at the airport waiting for me. Our driver Romeo was very courteous and gave us a tour on the way to our resort. He even gave us a reggae cd as a gift. Thank You Romeo!!!

On the day of our departure (again I never contacted Reggae Tours) our driver was there on time. Which turned out to be one of the owners of the company, Mr Connell. Again very courteous and knowledgeable. He have us another tour and a history lesson about Jamaica. Thank You Mr Connell.

I pre-paid for this transport in full prior to getting to Jamaica. This company was great. Do not hesitate to book them, they are very very trust worthy.

We will definitely use them again.

Thank You Reggae Tours.

2  Thank AngelTheDeeJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this reviewResponded January 7, 2014

Dear AngelTheDeeJay ,

We are appreciative of your review, thank you for the recommendation. It was a pleasure to have met you and even more to have been able to provide you with the courteous and trustworthy service that you deserved. This is our aim at reggae tours and to have achieved it means victory. I have given your thanks to Romeo. We look forward to seeing you and serving you again.

Best regards
Gregg Connell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

We used Reggae Tours in 2012 and after the great experience with them we planned to use them again in 2013. The company has great people working for them. We met Reggae tours in the airport and our diver was Jeffery for our transfers. We requested a stop at Scotchies prior, to pick up some jerk pork and chicken to take back to the hotel. Jeffery was great when we stopped at Scotchies he walked up with us and made sure we had everything we needed including extra sauce. Jeffery was great. We planned a trip to Negril the next day and our driver was Nicholas. Nicholas was our driver for our 11 hour trip in 2012 so it was very nice to see him again. We consider Nicholas a good friend and it was great to catch up with him in person. On the way to Negril I mentioned how much we love raw sugar cane. The trip I planned this year was a custom trip. First we stopped at the Blue Hole Mineral Spring, which was a great trip and I did jump in the hole. Our next stop we met the One Love Bus Bar Crawl. Typically Lenbert would pick people up at their hotels in the Negril area. But I was staying in the Montego Bay area this time and I knew about this from staying in Negirl last December and didn’t have time to do it. Gregg spoke with Lenbert to come up with a meeting point and it worked perfectly. When we met Nicholas after the One Love Bus Bar Crawl, Nicholas had a pack of sugar cane for us. Great gesture, that was really nice of him. I can’t wait to speak to Gregg next year and see Jeffery and Nicholas. They are more than a company or service to us, they are good friends.

2  Thank flyinburrito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this reviewResponded January 7, 2014

Dear flyinburrito,

We desire that all our customers should be able to consider us as just that, good friends. We are enthused when our customers are able to say that their vacation experience was made better because of the excellent service that they were provided. We made sure to inform Jeffery and Nicholas of your commendations. Thank you for sharing for experience. We look forward to serving you on your next visit to Jamaica.

Best regards
Gregg Connell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

We booked a tour and had the most amazing time!! Derek was our driver and he told us all about Jamaica and put up with all of my questions :-) We were a little worried because we had been dupped by Amstar on another tour but Derek was waiting for us when we walked out of the lobby. I just can't say enough about how much we enjoyed the experience!! We will be back and without a doubt book again with Reggae tours.

2  Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this reviewResponded January 7, 2014

Dear Tiffany S,
Reggae Tours is proud to have been able to satisfy you, our valued customer. We do aim to provide above average service so that our customers travel experience may be described as you have said, “amazing”. We hope to continue to keep the standard high and that we may be given the honor of serving you in the future.

Best regards
Gregg Connell

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Reggae Tours also viewed

Montego Bay, Saint James Parish
Montego Bay, Saint James Parish
 
Montego Bay, Saint James Parish
 

Been to Reggae Tours? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing