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“Best in Jamaica”
Review of Reggae Tours

Reggae Tours
Ranked #4 of 108 Tours in Montego Bay
Certificate of Excellence
More attraction details
Attraction details
Owner description: Welcome to Reggae Tours Jamaica; "A Vacation Changing Experience". Here at Reggae Tours Jamaica, we are eager to share our personalized service and the opportunity for you to experience the unique beauty and culture of our island. We are a small, local based Jamaican team of professional drivers and tour guides who will help you to enjoy this tropical paradise as you explore its natural beauty, rich history, vibes and spirit of the Jamaican people. You'll be welcomed as visitors but leave as family.
Useful Information: Activities for young children, Activities for older children
Westminster, Maryland
Level Contributor
222 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 185 helpful votes
“Best in Jamaica”
Reviewed July 20, 2013

We used Reggae Tours in 2012 and after the great experience with them we planned to use them again in 2013. The company has great people working for them. We met Reggae tours in the airport and our diver was Jeffery for our transfers. We requested a stop at Scotchies prior, to pick up some jerk pork and chicken to take back to the hotel. Jeffery was great when we stopped at Scotchies he walked up with us and made sure we had everything we needed including extra sauce. Jeffery was great. We planned a trip to Negril the next day and our driver was Nicholas. Nicholas was our driver for our 11 hour trip in 2012 so it was very nice to see him again. We consider Nicholas a good friend and it was great to catch up with him in person. On the way to Negril I mentioned how much we love raw sugar cane. The trip I planned this year was a custom trip. First we stopped at the Blue Hole Mineral Spring, which was a great trip and I did jump in the hole. Our next stop we met the One Love Bus Bar Crawl. Typically Lenbert would pick people up at their hotels in the Negril area. But I was staying in the Montego Bay area this time and I knew about this from staying in Negirl last December and didn’t have time to do it. Gregg spoke with Lenbert to come up with a meeting point and it worked perfectly. When we met Nicholas after the One Love Bus Bar Crawl, Nicholas had a pack of sugar cane for us. Great gesture, that was really nice of him. I can’t wait to speak to Gregg next year and see Jeffery and Nicholas. They are more than a company or service to us, they are good friends.

Visited June 2013
Helpful?
2 Thank flyinburrito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this review, January 7, 2014
Dear flyinburrito,

We desire that all our customers should be able to consider us as just that, good friends. We are enthused when our customers are able to say that their vacation experience was made better because of the excellent service that they were provided. We made sure to inform Jeffery and Nicholas of your commendations. Thank you for sharing for experience. We look forward to serving you on your next visit to Jamaica.

Best regards
Gregg Connell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Houston, Texas
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“AMAZING!!!!”
Reviewed July 16, 2013

We booked a tour and had the most amazing time!! Derek was our driver and he told us all about Jamaica and put up with all of my questions :-) We were a little worried because we had been dupped by Amstar on another tour but Derek was waiting for us when we walked out of the lobby. I just can't say enough about how much we enjoyed the experience!! We will be back and without a doubt book again with Reggae tours.

Visited July 2013
Helpful?
2 Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this review, January 7, 2014
Dear Tiffany S,
Reggae Tours is proud to have been able to satisfy you, our valued customer. We do aim to provide above average service so that our customers travel experience may be described as you have said, “amazing”. We hope to continue to keep the standard high and that we may be given the honor of serving you in the future.

Best regards
Gregg Connell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“Brilliant service,will book again.nice one earl.”
Reviewed July 11, 2013

Got to MBA,20th July,had no trouble finding reception,earl was waiting outside for us,took us to our hotel,what a guy,good conversation,real nice man,picked us up for return trip well on time,would recommend this company to everyone,great service,many thanks,will use you again.next year..john and Diane.manchester,england

Visited July 2013
Helpful?
1 Thank rochdal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this review, January 7, 2014
Dear rochdal,
We are grateful for your review. We have informed Earle of your commendations of him. We value time at Reggae-Tours, especially our customers, that is why we ensure that pick-ups are on time. We look forward to serving you both on your next trip to Jamaica. Have a great year in 2014.

Best regards
Gregg Connell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
45 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“Ask for Earl!!”
Reviewed July 8, 2013

I used Reggae Tours for an airport transfer to our hotel in Montego Bay. Reggae Tours has a booth inside of the airport that you check in to and they take your bags and take you to your driver. I was thrilled to walk by all of the huge buses loading people up to find Earl's Cadillac behind them only for us. He provided the choice of water or Red Strip as soon as we got in! I would definitely use them again and so easy to reserve their services online. I booked months in advance and never called to confirm as the trip got closer and they were there as promised. Ask for Earl. He was very patient with us and he's a great driver.

Visited June 2013
Helpful?
2 Thank Kelli02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this review, January 7, 2014
Dear Kelli02,

We have informed Earle of your approbation. Reggae-tours aim to provide excellent service. We know that a flight can leave you feeling drained, that is why we provide cool refreshment to all our guests. We are elated to learn of your approval of the services we provided and we hope to serve you and your family in the future. Thank you for your review.

Best regards
Gregg Connell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Absolutely excellent”
Reviewed July 6, 2013

We used Reggae Tours in July 2013 for a private tour from Kingston to Ocho Rios and back in a day (Dunn's River Falls, Dolphin's Cove). The was booked on very short notice, but was handled very professionally and seamlessly. Even so, I was a bit wary because of all the horror stories on the internet. But, pleasantly enough, on the morning of our trip, our driver Nicholas was in our hotel lobby at 7:45 am - 15 min before our scheduled departure time. The car was new, clean and comfortable. The entire trip was just an absolute pleasure for all of us. Nicholas was very professional and knowledgeable, and a very safe driver. After the trip, he even took us to the supermarket to shop for snacks etc., and dropped us of safely and before the anticipated time. I have nothing but kudos for the way Reggae Tours and Nicholas handled our trip and highly recommend them!!

Visited July 2013
Helpful?
1 Thank Karthik A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamaicaMon40, Owner at Reggae Tours, responded to this review, January 7, 2014
Dear Karthik A,

Thank you for your recommendation. Trustworthy service is just what we aim for and we are glad that you were able to experience this. Our drivers are very patriotic and eager to share their knowledge of the country with guests. We have informed Nicholas of your commendation of the service he provided. We look forward to serving you once again and wish for you and your family all the best in 2014.

Best regards
Gregg Connell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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