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“Shocking” 1 of 5 bubbles
Review of The Wexford Hotel

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The Wexford Hotel
Ranked #51 of 61 Hotels in Montego Bay
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Shocking”
1 of 5 bubbles Reviewed June 4, 2012

As others write, the picture is extremely flattering. The hotel is shabby, the rooms likewise, and the service not good. Not much more to say really - would never stay here again.

Room Tip: Dont stay here
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  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    9
    36
    61
    43
    47
See reviews for
27
41
19
27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed May 18, 2012

For an unplanned weekend trip the staff was quite accomodating and friendly. The hotel is dated but not horrible. It could use some sprucing up. Our bed was quite comfortable and the room and bathroom were clean. The restaurant buffet had a good mixed variety of Jamaican and American foods and fruit. We had access to the beach right across the street. And the hotel is right on the strip surrounded by many other restaurants if you don't want to eat at the hotel's restaurant. We had a room to the front of the building and I guess we lucked out; it wasn't noisy at all. Oh yeah, we called down and requested an iron and before we could hang the phone up they were knocking at our door! The staff really made an effort to meet our needs.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Claudine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnold, Maryland
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed May 2, 2012

The service was about the only good part of the hotel. I spent one very long and fitful night there - it is loud (the windows let in lots of noise), the halls reek of smoke, the room was dingy and shabby. This thing makes a Motel 6 look like a five-star. It looks as though they might be renovating, but so far all I see is (relatively) new tile everywhere. The room safe is small and creaky, with an old-fashioned lock that looks easy to pick. The door was hollow and the lock was very flimsy. The bed was firm (to the point of being uncomfortable). I had to pull up the sheets to make sure there were no bedbugs (fortunately there weren't), but the mattress was very dingy. The fixtures in the room were rusty and dirty. Television reception was bad. And then there was Michael, an old guy who was very eager to get me all the drugs and/or hookers I could desire. Very pushy fellow hanging out at the hotel entrance scoping out the people who check in. I would suggest that you do not leave anything of value in the room. And the rate that I got (through Egencia) was a rip-off, even the rack rate posted in the lobby was much less expensive.

Room Tip: Get a room away from the street.
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  • Stayed April 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank strouthesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Montego Bay hotels

Merida, Mexico
Level Contributor
132 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
3 of 5 bubbles Reviewed April 3, 2012

Spent two nights on business in Jamaica, at an event being held at this hotel. Overall it was just about OK... Having read comments about street noise etc, I requested a quiet room, and was allocated one at the back of the main building, and it was indeed quiet, and I did not notice any noise at all. There was no view, but that was fine with me as I was only in the room to sleep. The room itself was old, and tired looking, however was kept spotlessly clean. The bed was surprisingly comfortable however, and I slept very well. The AC worked fine, and kept the room cool. Bathroom was similarly old, however the shower worked fine. Service was OK, wait staff and bar staff were friendly, while the receptionists seemed somewhat less friendly. I found it annoying that internet access was only available in and around the lobby, and not in the rooms. In 2012, that doesn't really cut it. Food quality was again OK, had a snack lunch one day and it was unspectacular. 'Full Jamaican' breakfast is served daily, and is great if you like fish or curried goat for breakfast, however if you prefer fruit, selection of breads, etc, you will be disappointed.

Value was very poor in my opinion - for what I paid for 2 nights, I could have stayed in a good quality hotel in London!

I would not rush back, but on the other hand would not mind if I had to stay again for business reasons.

  • Stayed March 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank El-Yuca-Ingles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 2, 2012

The internet pics really don’t reflect the age of this hotel and as well what the rooms really look like. It is currently being renovated so it may be nicer once finished but my experience wasn’t good. There’s lots of street noise and if your room is near the bar and/or at the west end of the hotel you’re in for a noisy night. The bar keeps the music cranked up very loud and those on the west end get the privilege of hearing loud music from a club right next door that starts at 9pm. I was in the one of those rooms and quite literally the room vibrated from the base and I asked to be moved. One other factor is if you’re in one of the rooms with a water view the street noise is horrible as there is zero soundproofing. The elevator was out of service as well.

Room Tip: pick another hotel
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  • Stayed February 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knysna, South Africa
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed March 2, 2012

I was really dissapointed in most things at the hotel. The cost of the food,the bad service ,and the attitude of the waiters did not impress me at all. They promptly tell you that they are busy ,and you have to wait to be served !! That's not the way how we do things back here in SA.

  • Stayed February 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Glendyrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corning, CA
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed February 19, 2012

We had stayed at an all inclusive in Ocho Rios so we needed something less expensive for Montego Bay. We were adults, young adults and teens and everyone had a blast. The location is what makes this place awesome. You're on the end of the "hip strip" and weekends reminded me of Mardi Gras. We literally sat on our balcony and just watched tons of people go by. We even braved going to get some jerk chicken for $3.50 from the venders. Yummmmmm. There's a Margaritaville literally walking distance and you can even spend the day there w/ the 3 story slide into the ocean and the trampoline w/ the plank. There's a place down the street for gocarts and other activities. The beach is included in your stay and it's walking distance. There's a restaurant at the hotel and next door. Everything seemed reasonable to me. Very close to the airport and lots of tourist shops and a casino too. So obviously I liked the area, but what about the hotel? Clean, maybe dated but staff is wonderful. It included free breakfast and it was omelets one day and a big yummy buffet the other day. The pool is kind of at the top of a hill and isn't huge but it's nice and clean so if you don't want to go to the ocean, you can do that. One computer for internet available in the lobby, but did you really come to check your facebook?

Room Tip: Rooms facing the street and ocean are much louder but very fun to enjoy balcony. If you really need...
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  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KittyKitty1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Wexford Hotel

Property: The Wexford Hotel
Address: 39 Gloucester Avenue | P O Box 108, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #51 of 61 Hotels in Montego Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Wexford Hotel 3.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Wexford Hotel Montego Bay

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