We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sandals did not disappoint!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sandals Montego Bay
Ranked #8 of 63 Hotels in Montego Bay
Certificate of Excellence
Bloomington, IN
Level 5 Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Sandals did not disappoint!”
Reviewed June 17, 2014

My husband and I stayed at Sandals Montego Bay this past winter and had an awesome vacation! This was our first experience with Sandals, so we weren't sure what to expect. Our room was spacious, the view was excellent, and the location was fantastic. We aren't really the types of people to spend the entire day laying on the beach, and we were really impressed with the number of activities included in the stay! There really is something for everyone. I can't say enough about the staff too -- they were incredible nice!

The resort is directly behind the airport, as many previous reviews state, but we hardly noticed it. We took advantage of the free transportation to one of the other Sandals resorts on Montego Bay for dinner one evening, which is a great feature of Sandals in this area! We really felt like our money was well-spent at Sandals.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5,406 reviews from our community

Traveler rating
    3,448
    1,161
    424
    225
    148
See reviews for
182
4,082
21
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,275)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Canada
Level 4 Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 17, 2014

I really enjoyed my visit at this property.

The beach is stunning! No problem to get chairs at every time of the day.

My rooms was in building 9, beachfront village. I had a beautiful walkout beach front room. The club level is fantastic! My room code was PW (Beachfront Walkout Club Level Room) I recommend this room type, nice rooms! Loved the Walkout!

The food was delicious. I loved the Cricketers Pub, the chicken wings was delicious! The bars were great and the staff very friendly. I recommend this property! I would go back again!

Be advised: the hotel is right next to the airport. Planes are taking off right beside the hotel. Personally, I found it really fun to watch planes taking off from the beach! I loved it!!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2014

Caring, wonderful staff! GREAT food! A vacation worth every penny! Stewfish had the best fish with Andre's great service; Dwight at the omelette bar was wonderful; Kevin took great pictures. By the end of our stay, we felt like we knew many of the staff members who all made us feel very welcomed. As returning guests, we enjoyed a dinner for Sandals Select Returning Guests, where we met Glenroy, one of the managers, and we enjoyed a fun cruise on the coast of Montego Bay with 2 of the managers (Brendan and Shaneca). All of our experience with Sandals has been wonderful, and Montego Bay was superb!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Nickelzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed June 16, 2014 via mobile

Sandals Montego Bay was by far the best destination we could have picked for our honeymoon. It felt like a dream. The staff was friendly and interactive, the resort had so much to offer including delicious food and fantastic entertainment every night. I can't wait to go back!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsSchloski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren B, Online Review Coordinator at Sandals Montego Bay, responded to this review, June 17, 2014
Hello and thank you for your review of Sandals Montego Bay!
We are so happy that you enjoyed your honeymoon stay with us and had an amazing time getting to see the beautiful island of Jamaica! We love to create incredible memories for our guests and we are absolutely thrilled to hear that this was definitely true for you both!
We cannot wait to welcome you back to paradise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macclesfield, Cheshire
Level 4 Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 15, 2014

I stayed here just for 1 night with work.

The resort is in a great location, a very short transfer from the airport which obviously means for some loud noise from planes landing & taking off very close by.

My room was spacious & clean. Nothing spectacular but had a lovely comfy bed & I was Club level so had the minibar stocked with drinks & use of the club lounge which is well worth it.

I dined in the Oleander Room which was really lovely. The atmosphere was slightly sedate & a bit quiet but felt like a lovely posh evening out. The food was delicious! All 3 courses I tried were truly wonderful, probably the nicest meal I had out of all the Sandals hotels I visited on the island.

The entertainment was slightly naff...it was fashion show night which was a little cringey! But the steel band & dancers they had on afterwards were excellent. The resort had a young, party feel. I enjoyed the Cricketers pub after the entertainment.

Overall it's a great all rounder. A great beach, fab restaurants and excellent service.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samcheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmdale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 13, 2014

The staff at Sandals Montego Bay made the trip such a memorable experience. Everyone was cordial and the service was top notch. The resort was immaculate and the staff were always service driven. Special thanks to the following staff who made our stay one of the most memorable ever! "Big Al - greeted us at the door upon arrival. His signature rum punch was refreshing and oh so noteworthy! The playmakers- Anatasia, Michael, Shawnta and team were the best! We danced the night away! Restaurant team- Melissa, Jonnel, Simon, Peter and chef Dwight and Dionne! Bon Appetit! The bar team- Keylon and Kenneth never let the ice in the drinks melt! The Frititni was yummy and the service impeccable. When you visit, the Bob Marley drink is not only a good presentation with its festive colours, but this drink keeps you smiling! One Love Ma'an...the beach was so beautiful and we met awesome people from around the globe! Everyone, from the staff to the guests made the week a 50th birthday to remember! We would go again without reservation!
Mike and Deb Wallace - CA

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren B, Online Review Coordinator at Sandals Montego Bay, responded to this review, June 15, 2014
Wow! Thank you for your great review, Mike and Deb!
We are honored to have hosted your 50th birthday celebrations and it's so great to hear that it was perfect from beginning to end. We are so pleased that you returned home with so many incredible memories of your trip to Jamaica and that all your expectations were surpassed.
We look forward to seeing you again and we ask that you "soon come back"! :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 12, 2014

Well we returned for anther great visit this year. This is number 11 with Sandals 9 in Montego Bay. Noticed a few changes. They have a new GM seems to have cracked down on employees horsing around. Even bus driver told people to not tip. There are a lot of new employees. Miss some of the old. did not meet the new GM. Decided not to go to returning guest since it was the last night. However, you would think he would be around to ask questions. We did like that Joseph was always around. Only negatives is consierge did not seem to helpful. We did not get our T-shirts they did not have our size large and XL all week. Also, we had to ask for them and our Sandals. Not a real big deal for us we have many. However, for new people this used to seem like a little recognition. The new GM should work on the small things like this. Also, main hot tub never worked all week.

I have to say otherwise a great time was had. Place was clean. Never waited for drinks. called maintenance once and they came quick and fixed us up. Still love Mo Bay and making plans to return soon.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauren B, Online Review Coordinator at Sandals Montego Bay, responded to this review, June 15, 2014
Hello Bill,
Thank you for your review of Sandals Montego Bay! We are happy that you had a great time and noticed some improvements in term of service. We also appreciate your suggestions in terms of concierge and your Sandals select perks. I will share your comments with the resort management team for immediate evaluation and action as needed. We look forward to seeing you again and to delivering a truly 5-star experience on a future stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
1.7 mi away
Sandals Royal Caribbean Resort and Private Island
4.6 mi away
Secrets St. James Montego Bay
Secrets St. James Montego Bay
#11 of 63 in Montego Bay
6,388 reviews
4.7 mi away
Secrets Wild Orchid Montego Bay
Show Prices
Show Prices
Show Prices
8.8 mi away
Iberostar Grand Hotel Rose Hall
54.2 mi away
Sandals Ochi Beach Resort
31.0 mi away
Sandals Negril Beach Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Sandals Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandals Montego Bay

Property: Sandals Montego Bay
Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#8 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Official Description (provided by the hotel):
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, BookIt.com, Hotwire, Hotels.com, Cancelon, Prestigia, TravelUp, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sandals Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing