Our first visit to Sandals Montego Bay was in Oct 2011. Our stay on this visit was Oct 24-31st.
This place is just amazing. One cannot put it into words and it is tough to explain, if you have never experienced it. Jamaican people are LOVELY. The staff at Sandals Montego Bay are unlike any other we have ever encountered and you can see from all of my reviews, we travel frequently and all over. The people at this place treat you like you are truly home. They wait on you hand and foot, without you even asking and expecting NOTHING but your good time in return. The staff here genuinely cares if you are enjoying your stay. I know you are thinking, it can't be that great, but it is. On this trip we encountered ONE, ONLY ONE, less than friendly person within the Sandals staff. I will not put them on blast here, I have sent an email to customer service at Sandals and that is the appropriate thing to do.
First, a couple of things I want to address.....PLEASE READ THIS!!!!! This resort IS just in the back of the airport and airstrip. It is literally a stones throw, so if you choose this resort, do not then get on here or any other place and put up bad reviews because the airplanes are loud. Of course they are load, they are JET PLANES. The trade off for me is we were wheels on the ground 11:50 and in our room by 1:00. I was sitting in the concierge check in office with a cold drink in my hand by 12:30. This is after going through customs (there were 3 flights that landed within 15 mins of each other so this was not the quickest process in the world), retrieving our luggage, riding to the resort, dropping luggage and walking in the air conditioned office. I will gladly listen to airplanes so I can have my toes in the sand in the shortest amount of time as humanely possible. With that, they do not fly superduper early and stop around 8 or so each evening. It is fun to wave good bye to the planes and count the days until they are waving good bye to you. So again, don't choose this resort only to come on here and complain about airplane noise.
The food was good on our last visit. Make your reservations when you first get there. Think about where you want to eat BEFORE you get there. I have a template that have the daily activities on it and the nightly entertainment info, this may help you make some decisions before you get there so you can just hand it over when you get there. That is what I did this time and it made it really easy. If you want it, PM me. Keep in mind it can change BUT in all honesty, it hadn't in the two years since we were there. PLEASE KEEP THIS IN MIND - depending on when you travel and the capacity of the resort, these two things determine how many people they sit and reservations they take.....if it is off season, they are likely not going fully staff every restaurant. Empty tables does not mean they are not busy, it means they are only staffed for a certain number of tables. So do not act like you are 3 years old when you do not make your reservations, see empty tables but can't be seated. If eating at places that require reservations is important to you, BE PROACTIVE and make them early. Do blame others for your short sidedness. With that, understand they know weekly what their capacity will be, and they staff accordingly, this is not the Holiday Inn, Sandals is about personal service. If you want cookie cutter, go somewhere else.
Sandals MoBay is the flagship Sandals resort. It is old, but updated and more than comfortable. The food is good, the atmosphere is fun. Yes, Sandals is about couples and romance but I think it is important to understand that among the Sandals resorts, MoBay is considered the party location. This, in our opinion is true. You can be as romantic as you want to be. You can have all the romance there is to offer with moonlight dinner on the beach, flower petals in the room, warm bubble baths and champagne...it is all there and readily available. BUT, there is also a lot of play time. Myself and my significant other love to play. We are both competitors, both as a couple and against each other. WE LOVE TO PLAY, it does not matter what it is, checkers, cards, jinga, water volleyball, tag, volleyball, Minute to Win it.....if there can be a winner and a loser, we are in. We met competing and it has been a part of our lives since childhood and continues in our adulthood. You can choose to be as romantic as you like and/or as playful as you like. You will find both easily. Both the first time and this stay, we met many couples like us that love to play, party, laugh, dance and just have a good time. But we have also met some couples that we saw only occasionally that care only to dine by candlelight and enjoy only each others company, that is totally cool here too. You will never be pushed to do anything you do not want to do and they will accommodate most any wish you have. If you play with the Playmakers, you earn points. The more points you earn the more swag you can get. Sandals necklaces, other wares and yes, Rum. Many do not realize you can earn points for the various activities each day, but you do, that is why they ask your name and room number. With that, the Playmakers are WONDERFUL. While we were disappointed only a few were remaining from our first trip, we made fast friends with the "newer" playmakers and looked forward to them daily. It is important that everyone understand that the Playmakers work 16-18 hours daily. They are up and out playing by 9am every day and they are responsible for the nightly entertainment every night. Often times, after the nightly entertainment you will find them in the auditorium rehearsing for an upcoming performance....they will even show up late in the night at the Cricketer to hang with their new friends. They are ALWAYS on and they smile and love it.
I know this is long, but I want to provide good information for those that are doing their homework. I studied resorts and Tripadvisor for months before I picked Montego Bay. I am so happy I did. While I knew what to expect, it was so much better than expected. I love this place. As I mentioned, we love to play, on our 3rd day in, I twisted and dislocated my left knee playing water volleyball. I was not going to let this destroy my vacation. Thankfully Romario had a knee brace I was able to borrow, and I had some paid medication that I was able to take. In all the stuff I had, I did not have advil for inflammation, however, several guests provided what was needed. Particularly there was a couple from Ireland originally but now from Orlando that crossed our path the first night this happened. We had been down to dinner and it was simply swelling too much for me to stay up on it and we were headed back to our room on the THIRD floor of the Almonds Building. They kindly asked me what happened, I explained and they insisted I stay right there until they got me some advil. Between that advil every 6 hours, the brace and the cream that Romario had given me, I was much better the next day. I spent my days lounging by the pool, I could hobble to the pool and bathroom and someone was always bringing me something to drink. I was completely fine. Every staff member that crossed my path asked if I was ok, doing better, or if there was anything they could do or get me. I mean EVERYONE, even one of the chefs. I was well taken care of and looked after both by new friends and the wonderful staff of Sandals. Honestly, they were as bummed out as I was that there would be no more activities for the week for me. Happy to say, no surgery for now, doing some physical therapy and healing each day. Many ask how or why, well I play sports for 22 years, simply wear and tear.
In closing, we love this place. We love the people that work here, we love the people we meet here, we love new friends and old friends from this place. We will always travel other places because there is simply so much to see, but we will ALWAYS come back home :) We rebooked for 10 days in November 2014. We are looking forward to spending Thanksgiving in MoBay next year.
- Official Description (provided by the hotel):
- •Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more less
- Reservation Options:
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- Also Known As:
- Sandals Montego Bay Hotel Montego Bay
- Sandals Hotel Montego Bay
- Montego Bay Sandals Hotel
- Sandal Montego Bay