We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sandals Montego Bay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sandals Montego Bay
Ranked #8 of 63 Hotels in Montego Bay
Certificate of Excellence
Reviewed October 9, 2013

Went for the honeymoon sept 24-oct 1. Lots of fun. Great food. Great atmosphere. Made be at the front desk was super helpful and nice. Pertrula the waitress at Tokyo joes was exceptional as was Cassandra. Kevin the photographer was great and Antonio from the entertainment group was great too. They really appreciate it when mentioning them on tripadvisor.
Food was good almost everywhere except stew fish. Skip it if possible. Cucina italiana was awesome as well as cricketers pub. We stayed within the resort and did all the activities we could find. Scuba is extra as well as tours outside the resort. Wifi sucks as it drops in and out every 15 minutes. And it costs like 45$ a week. If you like water activities you will not be disappointed. Shops come to the beach and are open to haggling. The gift shop is a mega rip off. The ac was initially broken but they fixed it the same day. Turndown service offered everyday and you have to ask for a do not disturb sign. Great trip. Never walk out by yourself outside the resort. The locals will be very intimidating for a tip. Like in your face. Carry your own bags.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Wansiubong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this reviewResponded October 12, 2013

Thank you so much for your review of Sandals Montego Bay. We so happy to hear that you had an incredible honeymoon at our resort. We strive to offer impeccable service and amazing experiences in a delightful atmosphere. We look forward to your return in the near future!

Happy Travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (5,494)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,535 - 2,541 of 5,494 reviews

Reviewed October 9, 2013

I have traveled the islands from Bermuda to Trinidad and had mixed self reviews of most.
I stayed at three Sandals resorts in Jamaica and visited three others Sandals multiple times. The friendship and hospitality they extend to all of their guests is unbelievable. If anyone didn't have a great time, It was their own fault. I recommend Sandals to anyone who would listen and will return to the beautiful Island of Jamaica in the near future. Where will I stay? Pick one, any one.

Room Tip: Beachfront walk=out room
See more room tips
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bernie106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this reviewResponded October 12, 2013

Thank you so much for taking the time to review our property. We're so glad to hear that our staff made such an impression during your stay. They are always so friendly and welcoming and truly showcased the best quality of our wonderful resorts.

We can't wait to welcome you back for another incredible stay in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

We had a wonderful time. The people were so friendly and helpful. The grounds were beautiful and the food was wonderful. But the beach was small and way to many steps to go up and down. it seemed like there were steps everywhere. Two or three flights up or down to get to the pool or the dinning room. Steps to get to one part of the beach. If you have bad ankles like me its not the place for you. Negril would be better. We had a wonderful trip but I could hardly walk by the time we went home.

Room Tip: we had a one bedroom suite. It was wonderful.
See more room tips
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this reviewResponded October 19, 2013

We're thrilled to read that you had a great stay at our resort. Sadly, we weren't able to meet all of your expectations during your stay because of the structure of our resort. However, we encourage you to visit one of our other stellar properties in the future for a much better experience. Thank you for your review.

Happy Travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

This is our second time staying at a Sandals resort. This time we choose Montego Bay and again truly happy with our stay. We can't say enough for the great staff and their willingness to help in our every need. The resturant staff and food was great. And u have a choice to dine upscale or low key. During the day u can tour or resort activty or nothing at all it's all ur choice. Can't wait to plan our next trip to a Sandals Resort.

Room Tip: Use a Travel Agent
See more room tips
  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank akingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this reviewResponded October 12, 2013

We are very grateful for your excellent review. After your amazing first vacation, I know your second stay with us had a lot to live up to and I'm so glad we were able to meet your expectations. I will be sure to share your review with our General Manager and staff.

Thank you so much for posting such a wonderful review of Sandals Montego Bay.

We look forward to your third visit with us in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

The best restaurant was any one of them, great food, service and the butler service was perfect.We got in at night so we had no clue what we would wake up to, wow it was incredible.I would do it all over again.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this reviewResponded October 12, 2013

Thank you so much for your great review of Sandals Montego Bay! I'm so glad that we were able to exceed your expectations and make this an amazing experience for you. We look forward to your return!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

Loved the beautiful resort!! It was a lush
Magnificent garden oasis. Everyone was very attentive to our every need ..the genuine show of caring for your wants and wishes.. Would recommend this to all my friends!!!

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nannymcguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this reviewResponded October 12, 2013

We're so thrilled to read of your awesome experience at Sandals Montego Bay. We strive to meet our motto: Luxury All-Inclusive Vacations for Two People in Love and I'm happy that we were able to do just that during your stay with us.

We can't wait to welcome you back in the near future for another great vacation!

Happy Travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

Have been to a few Sandals resorts and this one is equally as good although we always upgrade to Concierge just to get that little bit of extra pampering. However, on arrival we were shown to our room, which was well below expectations so after a quick phone call we were allocated a much nicer room but even so, this was no where near the standard we are used to with Sandals. It wasn't really a problem though as we spent very little time in our room, the beach isn't crowded and there was always a beautiful breeze. The food and staff were terrific although the entertainment left a bit to be desired. The only downside is the Scuba diving as there was a distinct lack of fish and after four dives my Husband was bored with seeing nothing!
There are plenty of other water activities and we found that people from Sandals Carlisle and Royal Plantation came to our resort in preference to their own but even so it wasn't overcrowded and we were able to do everything we wanted with no hassle. Not sure we would return due to the Scuba diving but in all other aspects it was a wonderful holiday and if you just want to relax then this is perfect.

Room Tip: If you complain politely the staff will help with finding you somewhere more suitable
See more room tips
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank judylucy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
4.6 mi away
Hyatt Zilara Rose Hall
Hyatt Zilara Rose Hall
#2 of 6 in Rose Hall
2,556 reviews
1.7 mi away
Sandals Royal Caribbean Resort and Private Island
4.6 mi away
Secrets St. James Montego Bay
Secrets St. James Montego Bay
#11 of 63 in Montego Bay
6,534 reviews
Show Prices
Show Prices
Show Prices
4.7 mi away
Secrets Wild Orchid Montego Bay
54.2 mi away
Sandals Ochi Beach Resort
4.8 mi away
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall
#3 of 6 in Rose Hall
2,930 reviews
Show Prices
Show Prices
Show Prices

Been to Sandals Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandals Montego Bay

Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#7 Top resorts Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#8 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
Price Range: $545 - $1,615 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Official Description (provided by the hotel):
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Unique Vacations Inc, Evoline ltd, TravelUp, Prestigia, Cancelon, getaroom.com and TripOnline SA so you can book your Sandals Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing