We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing time at Sandals MoBay!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sandals Montego Bay
Ranked #8 of 63 Hotels in Montego Bay
Certificate of Excellence
Orangeville, Canada
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Amazing time at Sandals MoBay!!”
Reviewed February 8, 2013 via mobile

Don't be fooled by the negative reviews, this charming resort exceeded our expectations. We just returned and I wanted to do my part and share just how amazing the resort was.

We upgraded to the Honeymoon Oceanfront in the Almonds Building. Awesome location... Our second floor balcony overlooked the beautiful seaside. We thoroughly enjoyed our stocked bar and the concierge services. This upgrade was well worth the extra money.

One of the greatest features of this resort is its proximity to the airport. We were in our room within an hour of landing - seamless operation.

The planes fly over the resort periodically. You cannot miss their presence, but they are quick.

Food was excellent and service is always phenomenal. We went to Tokyo Joes, Stewfish, La Cuccina, The Royal Thai and The Oleander. The Return Guest dinner had amazing surf and turf, the beach party had a great selection of food too.

Beach lunches at The Mariner were sooo good - jerk chicken, Jamaican patties. They also serve homemade wood fired pizza, calzones... Don't forget the indoor buffet at The Bayside.

Drinks were plentiful - we easily found all of the premium brands. Don't be afraid to ask. (Jamaican Smiles, piña coladas with dark rum and Purple Rain) The Red Stripe is on tap and you can find Guiness at the Cricketers)

Entertainment was pretty good, the majority seem to go to bed after the nightly entertainment finishes. There is always a Dj in the Cricketers and the Piano Bar is a great spot after 1030.

Water sports are amazing - hobie cat, tubing, waterskiing, wakeboarding, kayaking, paddle boarding, snorkeling.. Soooo fun. Playmakers do their best to keep things fun in the sun.

I could go on and on,
We loved it and we will return!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Revelry78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5,406 reviews from our community

Traveler rating
    3,448
    1,161
    424
    225
    148
See reviews for
182
4,082
21
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,275)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Smithtown, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 6, 2013

Just returned from a 7 day/6 Night vacation. Truly an amazing and remarkable staff that ALWAYS seem to go the extra mile. A few that truly wowed us:

Anne in the gift shop
Alford who checks you in
Andrew, the bartender at Cricketers
Valrie, our cleaning lady
Josef, bartender at main bar
Hartlan, the playmaker
Marc at Tokyo Joes
Robert at the Oleander

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inver Grove Heights, Minnesota
1 review
Reviewed February 6, 2013

From the moment my husband and I stepped foot on Sandals MoBay in January, everything was perfect! The accommodations in the Sea Grapes Building where we stayed were beautiful, with daily cleaning service, and nightly turn-down service. The staff was phenomenal, from the maintenance and groundskeepers (especially Neville), to the waitstaff and playmakers, especially Kemar, who nicknamed us "JJ" the first day we were there. The rest of the staff quickly caught on to that, and called us that all week. The resort was beautiful, well-kept, and serene! The activities were fun, engaging, and run perfectly! The food at each restaurant was delicious. We went to them all, and loved every one. Stewfish was my personal favorite, as our view right on the water was spectacular! Every single thing we experienced exceeded our expectations. We loved it so much, we booked our return trip for next year before we even left the resort. The return guest rewards/benefits/discounts are HUGE money savers! We can't wait to return next year!

Room Tip: I'm sure the butler/concierge service was wonderful for those who had it, but I wouldn't hav...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jahna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timmins
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 5, 2013

Nothing More relaxing than seeing the people Enjoying their job and being extremely Proud of their work. We found that here at Sandals Montego Bay! Walking down a path and seeing the worker's Smiling and laughing and ALWAYS ecnologing you with a "good morning" or "everything OK" and a big smile where ever you go. Like Robert serving morning coffee at the bayside, a great way to start your day! We always looked forward to his attentive service.
We stayed on the ground floor of the Sea grapes building in room 807, a very Nice room that was kept extremely clean with fresh towels and turn down service, we could even see the Ocean from there!
Food! lots of Wonderful food, anytime you wanted anything! All the restarants were amazing!
I had a steak at Stewfish, I cut it with a butter knife it was so tender. At Cucina Romana I had Lasagna which was to die for! Omario from Tokyo Joe's even came to our table to make sure everything was OK, our stir fry was so good.Service was excellent at all the restaurants.
We were close to the swim up Bar and visited Garnell and Dandre during the day, what a pair!
They both kept us entertained with their humor! Histerical! had everyone laughing!
We really enjoyed our week stay, and wished we could stay longer! I would rate this resort a 5.
Hope we can return next year!! FANTASTIC VACATION!!

Room Tip: Rooms in the Sea grapes were very nice.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LaurettaTimmins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 5, 2013

My fiancee proposed to me at Sandals Montego Bay in January 2013, and we had the most amazing 10- day vacation. We booked concierge service and each and every staff of the concierge team were simply amazing in meeting and exceeding our expectations.
Excellent service across all of the resort staff - housekeeping, restaurants, in suite bar stock up, entertainment, bartenders. Impeccable service, rooms, views of the ocean, pristine stretch of white sand beach, and superb restaurant options (sushi, italian, pub, fine dining). The close distant to the airport and the noise of the planes did not bother us, and the staff, superb service and depth of relaxation compensated for the planes flying by. If guests dont have a great time at Sandals Montego Bay, I doubt they will have a good time elsewhere. All you need is love, the rest Sandals will provide...we were amazed to chat with couples who were visiting this resort for the 6th and 7th time! My fiancee and I (lovebirds) are in deep gratitude of the concierge team for helping to make our engagement proposal a dream come true, and for spoiling us. We are sure to return to Montego Bay Sandals. Please disregard all negative comments and give it a chance.

Room Tip: Book concierge room upgrade on the bottom floor with an ocean view - its worth it!
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rayoflight1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2013

My overall experience at Sandals was wonderful. My wedding, in the gazibo, was wonderful. My wedding planners Drew and Shantell worked with me to ensure that my wedding was great. The food was great and the staff was great as well. Our waiters Kadian and Robert were excellant, they went well out of their way to ensure that our stay at Sandals was great. Our photographer, Oliver, took great pictures, and made us feel very comforatable on our wedding day. On the down side some of the things promised to come with my wedding I did not receive. Our room was not decorated the day after the wedding as promised. Also the breakfast in bed the day after the wedding did not include mimosa's as promised. The White glove dinner that was included in the wedding package did not have a special menu as promised. My overall experience was wonderful, the food was good and the resort was beautiful. Just a few things were excluded, as the bride I wanted things to be perfect!

Room Tip: The Grand Luxe beach front room with the balcony is a great location. It overlooked the beach and t...
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
1 review
Reviewed February 5, 2013

This resort is very close to the airport, makes transfers easy and quick. Do hear the planes overhead but it is quick and does not take away from the vacation. The staff goes above and beyond trying to make sure you are happy. Big AL, Keymar, and Harland were wonderful to us and we appreciate the caring attitute they had.

Do not hessitate to visit Jamaica and stay at Sandals Mo Bay, wonderful resort and the food, and views are not to be missed.

Room Tip: being on the ground floor, beach front is unbeatable in this resort...............steps away from ev...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Montego Bay
1.7 mi away
Sandals Royal Caribbean Resort and Private Island
4.6 mi away
Secrets St. James Montego Bay
Secrets St. James Montego Bay
#11 of 63 in Montego Bay
6,388 reviews
4.7 mi away
Secrets Wild Orchid Montego Bay
Show Prices
Show Prices
Show Prices
8.8 mi away
Iberostar Grand Hotel Rose Hall
54.2 mi away
Sandals Ochi Beach Resort
31.0 mi away
Sandals Negril Beach Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Sandals Montego Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandals Montego Bay

Property: Sandals Montego Bay
Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#8 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Official Description (provided by the hotel):
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, BookIt.com, Hotels.com, Hotwire, TravelUp, Cancelon, Prestigia, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sandals Montego Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing