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“Sandals Royal is The Best”

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Sandals Royal Caribbean Resort and Private Island
Ranked #7 of 64 Hotels in Montego Bay
Certificate of Excellence
A TripAdvisor Member
Barbados
14
Reviewed November 28, 2005

My wife and I had the absoluteley most beautiful vacation, celebrating my 49th birthday. Sandals Royal has the most exquisite service I have ever experienced.
The staff are friendly, courteous, and professional. Nothing is too difficult for them to do for the guest.
The island is fabulous, and the restaurant there is exotic. They make you feel special at Sandals.
The food was out of this world.!!
The grounds of the hotel were a veritable tropical paradise.
Beautiful experience, and definitely to be repeated again and again.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,228 - 5,234 of 5,539 reviews

A TripAdvisor Member
United Kingdom
13
Reviewed November 28, 2005

This has to be the place to holiday, fantastic choice of restaurants serving great food. Fantastic selection of drinks at the numerous bars, plenty of water sports - seems like heaven.

Stayed: November 2005
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Berkshire, England
14
Reviewed November 27, 2005

The Sandal Roayal Caribbean in Montego Bay, Jamaica is THE place to go. Everything about Sandals is fantastic, the service, the staff, the food and the people you meet. Having been there more than 30 times in the last sixteen years, and going back again for Christmas this year we would recommend it to anyone for that special occasion holiday or just a holiday. Everyday is brilliant.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2005

Short stay, short review. Just returned from our fourth stay at this charming colonial style resort. It was only for 3nts, not as long as usual, but the Staff, the Food and the Entertainment were excellent, as usual. Even got to see "Elvis", LIVE and in person!! We were in a refurbished room and saw one that another couple was in. Theirs even had a new Marble Tile Bathroom with Jacuzzi Tub!! Thanks to all for a wonderful, but short stay. Still on the top of my list!!

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
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5  Thank maysokny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
New York
17
Reviewed November 15, 2005

Execellent Management staff lead by General Manager Randall Wilkie, with superior staff and accomodations,all resturant have excellent menus with portions which are large and are on par with many 4 and 5 star resturants our particular favorate is the Court Yard. We have returned to the Royal 15 times and each time is a new adventure for us.
When on property there is nothing that you can ask for that the staff doesn't try to provide you with.
With the resent rebuilding of the Kenningston Block, the whole resort has taken on a renewed sense of grandure to befit one of the best resorts in all of the Caribbean.
When planning a winter vacation, we always are Loyal to Royal and the staff.

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Jamaica
15
Reviewed November 14, 2005

Wonderful hotel .people and food was excellent.once in alifetime experience. Will come back in the near future. Again thanks you for a wonderful time.

  • Stayed: October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2005

It was our honeymoon so we tried to make the best of things. We were there the week of the 23rd and it rained almost everyday--all day.

Arrival/Departure was great overall. Sandals really does it right at the airport with there beautiful arrival lounge, however they should provide there own transport from the airport, as the van driver/baggage handler reminded us several times that they do not work for Sandals and expected a tip. (After seeing how poor Jamaica and how little people make, we ended up tipping some of the Sandals employees anyway, they work so hard and ALL DAY).
Check-in was a breeze. Although when you are checking out--you are definetly checking out you get a slightly different attitude.

The beach was smaller than expected and due to all the rain the water remained fairly cloudy our entire stay. We didn't mind the size, but were disappointed in the water clarity (not the resorts fault).

The pools/jacuzzis were fine, except they were a bit small and a couple were closed for renovation.

The Food-- We have stayed at an all inclusive before and were concerned that we wouldn't like the food. We were pleasantly surprised with the quality and excellent taste of the food. The Thai restaurant was the only dissapointment. The others were excellent, especially the regency and the courtyard. Breakfast Buffet was great, lunch could have been a little better, but was not too bad.

The beach bar was great, but they could stand to have a few more choices at the grill.

The private island was nice, but the pool and bar need some updating.

The room-- Our first room seemed nice, with the exception of the bathroom windows, which had wooden slats that remained open and allowed mosquitos in and there were sand fleas in the bathroom area. Our original room was a Grand Lux Ocean View. Our View was outstanding and the balcony was huge. We asked to move only because our room was right in the middle of the action, and it was very loud. Given we were on our honeymoon we wanted peace and quiet. We moved to the Kensington building and to our surprise found that there were rooms that kept the bugs and mosquitos out and had water pressure and a jacuzzi tub. The room was nicer, but did not have the sitting area of our other room. Also, it was ground level which made for not as good a view, but easier access to the second pool and jacuzzi. What a mistake it was to move in the end. Our room flooded and there was mold on our ceiling that I noticed after we had moved in. The jacuzzi tub and water pressure were the only thing that made up for the mold and flood. The staff could not accomodate us once we flooded, and it took two hours and a call to our travel agent to get someone to attend to the water in our room.

Overall, we made the best of it because it was our honeymoon, and I didn't want my new bride upset. The staff were incredibly nice and made Jamaican people seem wonderful. However, the treatment during "the flood" made me wonder if I would ever return to a Sandals.

More on "the flood" --The whole property flooded for a while. Ankle deep water on all the walkways and all the grass. The staff said this is only the second time this has happened. We went shopping and some of the locals explained that this has been happening for years and that Sandals refuses to do anything about it. Finally, they offered to send us to Ocho Rios-1h30min away at about 5 pm. The flood started before 10 am. Oh, and the roads were washed out to Ocho Rios, we would have been stuck in a bus for who knows how long.

  • Stayed: October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
10  Thank niko9969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#6 Spa Hotel in Montego Bay
#6 Top resorts Hotel in Montego Bay
#7 Luxury Hotel in Montego Bay
#7 On the Beach Hotel in Montego Bay
#7 Business Hotel in Montego Bay
Price Range: $441 - $1,137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Royal Caribbean Resort and Private Island 5*
Number of rooms: 197
Official Description (provided by the hotel):
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 
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Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean

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