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“Yeah Mon to SRC !!!”

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Sandals Royal Caribbean Resort and Private Island
Ranked #6 of 63 Hotels in Montego Bay
Certificate of Excellence
A TripAdvisor Member
South Wales, Great Britain
11
Reviewed June 20, 2004

Me and my husband have just returned from a 2 week holiday from the SRC. This i feel i must share with all the others who are thinking of going to Jamaica, this is the place to stay without a doubt. The SRC is an amazing place, with many amazing staff, who just treat you like royalty, but most importantly make you feel apart of there family.
The entertainment staff, what can i say, there all great, but i feel i must thank some in person as they made are trip to the SRC the best holiday we have ever had, so here goes, to you, Tabia, Monique, Keisha, Lionel,Garfield and not forgetting Natalie and Tina, one huge thank you to you all, your 10.30 alarm call was great, anyone for beach volleyball !!!!!.
The restaurant staff, were also great, always remember Leo meeting me everyday for lunch to seat me to my table. Thank you.
As we both now feel part of your ever so friendly family, we will be returning to the SRC again in the very near future, to enjoy another amazing holiday. Keep up all the good work that you do and we will see you all soon.

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5,600 - 5,606 of 5,773 reviews

A TripAdvisor Member
Louisville, KY
14
Reviewed June 15, 2004

If you want to put credence in any review on this page, do it on this one. I travel 95% of the time for my job - coast to coast, north and south. I have traveled extensively in Europe and Asia, as well. Sandals Royal Caribbean was the finest facility, with the best staff, of any trip I have taken, ever. We opted for concierge level service - but developed friendships with couples on the lowest service level - no complaints at either level. Food was excellent and drinks good. Facility was clean and very comfortable. Pools were clean and well maintained. We did not participate in the entertainment as we went to utilize the beach, drink and eat. The beaches are STELLAR - the pictures do not do it justice. This is the place to go if you want that special trip - honeymoon, etc. It is somewhat pricier that other locations, but you get what you pay for - PERIOD.

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A TripAdvisor Member
Fieldale, VA
11
Reviewed June 15, 2004

Me and my husband went to the Royal Carribean in May for our honeymoon. I must say that it was so much more than we expected. The room was gorgeous! We had a honeymoon luxury suite in the Kinsington building. The play staff are wonderful...there is always something to do. The food is fantastic. We had room service alot since we got the concierge package. Just remember that there is a breakfast buffet in the Regency every morning...we didnt know that until the day before we left. It is very yummy. Watersports are fantastic! Everyone is just so nice and the facililities are just beautiful. We went to the Montego Bay resort one night to eat...and I wasn't as impressed with it as the Royal and was ready to get back to our place. Ocho Rios is beautiful too...but my heart is at ROYAL!

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Reviewed June 10, 2004

SRC is an EXCELLENT PLACE, which is why we decided to come back and stay twice as long this time. The food, booze, rooms, and facilities are all FIRST CLASS and VERY CLEAN. The staff is EXTREMELY NICE and accommodating. We even had and chance to meet Butch, the OWNER OF SANDALS, who was there for part of our last day. The weather was PERFECT and we couldn’t have asked for anything else.

Except...having $300 cash STOLEN FROM OUR SAFE the last day we were there...the safe that the resort requests you use. Needless to say that put a damper on our stay. But seeing how SRC puts their guests first (as denoted on the t-shirts we received for being return guests) this sounded like a minor issue and was told to speak with the resort manager, Simon.

Simon was anything but helpful; it took over 2 hours for him to make phone calls and talk in circles on how the resort was not responsible, they do not have keys to the safe, blah, blah, blah, although other staff admitted there are multiple keys to the safes; sounds like an upper management racket. This was very frustrating, especially since it was our last day and I had to waste it with Simon as opposed to enjoying the resort.

I explained to Simon that we already spent over $20,000 with SRC the past few years. However, Simon, being an inept businessman, could not understand when I told him SRC would be losing another $20,000 over a $300 THEFT since we would not be back any more, not to mention people that choose not to go to SRC because of a negative review at TripAdvisor.com. He offered a free night next year, but would not apply it to this trip. I asked “Why not, Simon?” No answer, just shrugged his shoulders. They wouldn’t even deduct $300 from our room charge although they are eager to upgrade your room when you arrive; why not apply it as an upgrade to our room? SRC simply chose not to address the problem or even apologize. That’s BAD BUSINESS Simon.

Fortunately we met the owner, Butch, that morning and he asked for our room number and said he "would take care of it" because that "does not happen" at his resorts. Guess what Butch, it does. I'm sure we're not the first and won't be the last. We never heard back from Butch or SRC. It’s pretty sad when the owner would not even take care of his return guests.

At this point, all we want is an apology from SRC and to make others aware so that this does not happen to them.

11  Thank RonFromSomewhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Franklin, IN
11
Reviewed June 9, 2004

This was the best vacation my husband and I have ever taken. The weather was great the entire trip. We stayed at the Sandals Royal and you wanted for nothing. They had excellant food, drinks, service and accomadations. This was the first all inclusive we had ever done and it was great. We will do this again and we would reconnend this for everyone. You were treated like royalty.

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A TripAdvisor Member
Toronto, On
12
Reviewed May 27, 2004

We just returned from spending seven nights at the SRC. We decided to get married while we were there.

We had a Honeymoon Beachfront Room, and were quite happy with it. We were in the newly renovated area. There were no complaints there. The fridge was always full, and there was a little bar in the room where they keep your favorite liqour. We were on the ground floor which made it very convenient to go te pool and hot tub. The beach is very small, and the surfboard guys were a real pain. You couldn't walk down the beach without getting harassed. We spent most of the time at the pool which was fine.

The food was pretty good. With the concierge service, you could select from a large menu for room service. Breakfast in bed was a delight. We were disappointed in the fact that a lot of the time the outdoor restaurants were closed and were forced indoors into a small room.

If you are getting married, I would suggest getting married in the morning. It seemed to cloud over in the afternoons. The pictures they took turned out great.

The entertainment was in a word...terrible. Not up to par at all. The wait for drinks at night was ridiculous. They should really have more bartenders or more bars at night.

We took a day trip to Negril, went to Sandals there, went to Rick's Cafe and jumped off cliffs. Sandals Negril looked like the place to be. Tons of beach, and better food.

The snorkelling was great!

Overall, it was pretty good, however, if we do go back, it will probably be to Negril.

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A TripAdvisor Member
Tulsa, OK
11
Reviewed May 27, 2004

Okay... DO NOT LISTEN TO THE BAD REVIEWS OF THIS RESORT. I am sure glad that I have not traveled with some of the people that have written these bad reveiws of RC. It would take a pretty sour apple to have a bad time at RC. It was a great resort with a great staff that prepared great drinks and great food. I just visited the resort from May 2nd through May 8th. It was perfect. Do you need any other reason to validate your purchase? IT WAS GREAT! If you cannot enjoy what RC has to offer then you would likely be best fit at home on your couch whatching reruns. Go to Jamaica and have a good time.
Yeah Mon!

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Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Montego Bay
#5 Spa Hotel in Montego Bay
#5 Top resorts Hotel in Montego Bay
#6 On the Beach Hotel in Montego Bay
#6 Luxury Hotel in Montego Bay
#7 Business Hotel in Montego Bay
Price Range: $470 - $1,359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandals Royal Caribbean Resort and Private Island 4*
Number of rooms: 197
Official Description (provided by the hotel):
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 
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Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean

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