My wife and I have just returned from Sandals Royal Caribbean and all I can say is..WOW...What an awesome vacation we had!!! I will break things down by category later in the review, but first I would like to say that my wife and I have stayed at many Sandals properties throughout the Caribbean and this property by far is one of our favorites. The resort is one of the "older" Sandals properties but by no means looks that way. The vegetation is so lush and full and all the buildings get continuing refurbishment that this resort looks like a picturesque post card of the Caribbean. When arriving at the lobby you are greeted by the "Captain" He is the head bell man and has worked at Sandals for over 25 years! You are given a hot fresh towel to freshen up your face and offered a rum punch, champagne or a Red Stripe..I chose the Red Stripe. After a little bit of paper work you are whisked away to your room(if it's ready. Depending on check in time) Now to the break down of categories. Staring with the rooms. We had a third floor room in the Kensington building. The room was absolutely beautiful! Huge bed. Sitting area, plenty of closet/ storage space. The bathroom was huge with a two sink vanity and lighted mirrors and a light up make up mirror. The walk in shower was enormous and the hot tub/ Jacuzzi bath was large as well. The only knock about the room was although housekeeping was great, there were two nights were we did not receive turn down service. Which was immediately addressed by management. Speaking of management. The senior management staff at this resort was THE BEST. Mr. Arnold Nugent and Sheldon James are absolutely the best there is! They are always greeting guests with a smile and a sincere. How are you? Not only do they help over see the day to day operations, but how many times have you seen a member of upper management pick up trash and help tidy things up, Instead of directing others to do it. This is what separates them from other managers and also explains why the staff here love their jobs and go out of their way to help guests. The concierge staff (Nicholas and Andre) are also top notch. If you need something they go out of their way to get it for you, and they always remember your names. The beach is not huge by any means but it is well kept by the watersports staff and chairs and towels are always plentiful. The offshore island is a nice escape from the main crowd. They have a pool and swim up bar and plenty of loungers on the beach. They also serve lunch on the island and if you dare to bare, they have a clothing optional area. If you visit the island, stop and say hi to Lady Diana, the resident Macaw. A far as the rest of the watersports team, they are constantly raking the beach, helping guests with the various watersports activities that are available and Tremaine. makes the most lovely hearts in the sand for the many weddings that occur at this resort. Also while sitting on the beach, the bar/wait staff is constantly walking around and getting drink/food orders for the guests, Ashelle was one of my favorites! The dive team is also top notch, whether your an experienced diver or new to the sport, they go out of there way to make sure you are having a good time. As far as food goes, if you go hungry at this resort, well then, there is just no pleasing you! There are 5 restaurants on property and you can also dine at Sandals Mo Bay to add another 6 restaurants to dine at. Le Jardinière is the French restaurant, and the food is worthy of a James Beard award! Our server Andre was so good that when we dined there the second time we asked for him! The Regency serves breakfast and lunch buffet style and dinner ale cart. Speaking of breakfast, it was such a pleasure to go to the Regency every morning and be greeted by Kian, she is such a ray of sunshine that by the third day I stopped to pick a flower for her every morning to let her know that I really appreciated her special smile and the great way that she started our days off. Ricardo at the omelet station was also at the top of our list. He greeted everyone with a big smile and a good morning and what can I get for you. At times he had a line of 7 or 8 guests but he never let that get to him or let his superior service slip, and after every omelet or fried eggs plate he gave the guests, you got a special fist bump from him and a sincere have a great day. The Mariners cove grill by the beach was excellent to, try the jerk burger with seasoned fries. Also the pizzas that are made by hand there are excellent as well. We did not dine at Eleanor's or the Thai restaurant on the island but heard from other guests that the food was excellent. Now to the nuts and bolts of the everyday fun at this resort. The entertainment staff. I have NEVER EVER seen such a hard working group of young men and women. Storm, Dora, Hollywood, Richey Rich, Chico, Theo, start there days at about 7 or 8 in the morning and go all day and night, sometimes until 12 or 1 in the morning. There energy levels are so up beat that it's contagious. From beach or pool volleyball to relay races, to the very professional shows they put on they have you bopping to the beat or just plain laughing at their antics. They host every show, lovers game, mr pub, white night, Caribbean night, karaoke or just plain old disco nights in the pub. They interact with every guest and make sure everyone is having a great time! As far as the pub goes, that's the place to be for late night fun after the shows are over. The entertainment staff cranks up the tunes and the place rocks/dances all night long. Micah keeps the drinks flowing and never lets your glass get empty. Ask Micah for a round of rainbow shots, they are way too cool! If you are looking for a place to go and have a great time whether it's sitting on the beach and reading or getting involved with every activity and great food and a staff that goes out of there way to please you, well then Sandals Royal Caribbean is the place for you!
- Official Description (provided by the hotel):
- •7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more less
- Reservation Options:
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- Also Known As:
- Sandals Royal Caribbean Hotel Montego Bay
- Sandals Royal Caribbean Montego Bay
- Sandals Royal Caribbean Resort Jamaica
- Sandal Royal Caribbean