A group of us (7 adults, 4 teens ages 15-16), recently visited Sunset Beach resort over the New Years holiday (Dec 28-Jan2) - first time. After reading some of these reviews prior to going, I was leery and kept waiting for something awful to happen, but it never did. Although it is not a five star hotel, nor does it claim to be, we found it very nice overall. The views from every part of the ground level are spectacular. We had an oceanfront room and loved it (Tower B). Next time , as we do plan to go back, we want to try the oceanfront cabanas. I'm not sure what reveiwers were referring to in terms of horrible check-in or rudeness from staff, we encountered neither In fact, our check-in was a breeze and all of the staff were extremely nice and accommodating. I agree it could use some TLC, but nothing that made me feel this resort was as bad as some suggested.
15 min from airport
Check in was easy and painless
New Years eve was spectacular - awesome band, great food (lobster, shrimp...). What a night! So much fun.
Rooms were nice, clean and our view was great. Showers were good. Power for blowdryers on low side.
Agree the buffet is a bit repetitive but they do a nice job changing up atmosphere by moving the buffet to different areas and themes
Entertainment was good
Hobie cat rides were very nice
Kids went snorkeling and enjoyed it.
Things they could Improve
A paint job here and there wouldn't hurt
A bit more attention to cleaning up in and around the pool
Pool water was cold
They could use new towels and beach chairs.
Drawer space in rooms a bit small.
Water slides hurt the back when going down (that's what our kids told us), but had fun nonethless.
- Official Description (provided by the hotel):
- Consists of two 10-story Sunrise and Sunset Towers. ... more less
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- Also Known As:
- Sunset Beach Resort Jamaica
- Sunset Beach Jamaica
- Sunset Beach Montego Bay
- Sunset Beach Resort Spa Montego Bay
- Beach Resort Sunset
- Sunset Beach Resort And Spa Jamaica
- Sunset Beach Resort Montego Bay Jamaica
- Sunset Beach Resort Spa Jamaica
- Montego Bay Sunset Beach Resort