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“5 Star Property delivering 5 Star Service”
Review of Half Moon

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Half Moon
Ranked #2 of 64 Hotels in Montego Bay
Certificate of Excellence
Reviewed January 14, 2014

To enter into the realm of the HalfMoon Resort in Montego Bay, is to visit nirvana. From the very warm welcome, the knowledgeable front desk staff, the very helpful and gracious staff, you know you have arrived. Slowly you meander through the beauty and eco friendly grounds - beautiful flora and fauna or be driven in a golf cart to your new residence.
And what a residence! Elegantly appointed with all amenities, you will open your french doors to enjoy nature at its finest and with a direct view of the crystal clear blue waters of the Caribbean Sea. At this time you may want to order lunch/breakfast/dinner on the terrace or meander back downstairs to a restaurant of your choice. Enjoy dining under the canopy of trees by the water - no sand on your feet as yet - or just help your self to the sumptuous buffet. You do have the option of ordering from the menu.
When you feel the need to walk on the sand or just go into the warm Caribbean Sea, it is just steps away. Activities!! - whatever your choice, you will enjoy.

Room Tip: All rooms offer fantastic views either of the beach or gardens.
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  • Stayed: January 2014, traveled on business
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1  Thank Jacqueline093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,116 - 1,122 of 2,081 reviews

Reviewed January 13, 2014

Half Moon can be all things to all guests, as there’s something for everyone. Mostly, the people there are friendly and helpful. I really enjoyed my time there. It has accommodation types for everyone and is a very beautiful property. It was maintained well and was clean throughout. I really loved my Hibiscus Suite and its very large bathroom. It was so spacious and comfortable. I loved waking up every morning to my incredible view and walking out onto the beach. I liked that you could also rent bicycles on property at no extra cost. I thought the dinner at the Sugar Mill was the best meal followed by Il Gardino. I really liked the swimming pool as well, there is a fun swim up bar so you can't go wrong there. The gym was decent, I only went once but who needs to work out when you can walk around and explore and do so many fun activities nearby. My only complaint would be about the service, the staff seemed like they did not want to be bothered by the guests at time, it could have been just the time we went but I wasn't totally sure. The highlight for was the Dolphin Cove, this is absolutely fantastic and a must do! Be sure to at least get the cd with photos, you can get a video too. Tony & Pepe were fantastic and it was great to swim in an actual lagoon with them, not a pool, which made me feel better about the overall experience. I also did enjoy the buffet breakfast every morning, there were always option and since it's my favorite meal of the day I was a happy camper. I believe there was an all inclusive package you could purchase as well "Ultimate Luxury", it's worth it. It's more on the quiet side as well, so if you are looking for a nice peaceful stay this is where you should go. There are great meeting areas as well if you are going for business. Truly enjoyed my visit and would recommend the Hibiscus Suite accommodation.

  • Stayed: June 2013, traveled on business
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1  Thank Amanda-Kristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

My husband and I were married 10 years ago at Half Moon and our wedding was awesome from beginning to end! After the wedding and before we even left the Half Moon property, we said we wanted to return to have our Ten-Year Anniversary Party. We have been back to Half Moon many times in between the wedding and our anniversary celebration and have had an awesome stay each and every time! Our 10 Year Anniversary Party was just as amazing an experience as the wedding. Our event coordinator, Tashane Castillo was amazing in every sense of the word. She helped execute our vision for our anniversary party flawlessly while incorporating aspects of our original wedding at Half Moon in the celebration. The staff was awesome throughout the whole process. Cameon Robinson, Sales Manager and Erica Morrison, Group reservations, were extremely helpful with setting up and booking our guests' accomodations. Half Moon is a beautiful property with lots to do for the whole family without leaving the resort. The staff is Excellent and they really understand Customer Service. ~ Dawn W.

Room Tip: The villas are awesome and have a full staff of a Cook, Butler and House Cleaner, along with a priva...
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  • Stayed: August 2013, traveled with family
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1  Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded January 10, 2014

Dear Valued Guests,

As valuable many times returning guests, we are delighted that you continue to enjoy your experience with your Half Moon, A RockResort family; we thank you for sharing your beautiful tripadvisor review.

The Half Moon team continues to create experiences of a lifetime for any special event. Our Romance Specialists can expertly design a wide range of events, from inspiring corporate gatherings to unforgettable wedding and anniversary celebrations such as yours…flawless special occasion.

Thank you for complimenting the team; Tashane, Cameon, Erica and indeed the rest of the team will be thrilled; they have delivered another experience that have left indelible footprints and will be cherished forever.

Congratulations on your 10th Anniversary you have certainly kept true to your promise to return for this exceptional celebration; it was our pleasure sharing with you. We sincerely appreciate your loyalty and patronage over the years; your Half Moon family looks forward to celebrating many more amazing anniversaries with you.

Sincerely,

Shernette Crichton
Hotel Manager

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Reviewed January 6, 2014

gorgeous hotel with miles of space to explore along with a nice golf course the other side of the road.

the hotel was clean the food was good and the service superb the only thing that could be a pain was it could take a long time for the golf buggies to come when requested

i would definatly stay here again

Room Tip: villas are well worth a stay
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  • Stayed: May 2013, traveled as a couple
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1  Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded January 8, 2014

Dear Valued Guests,

We sincerely appreciate your taking the time to share review on your Half Moon, A RockResort visit on Trip Advisor.

You have echoed the sentiment of so many of our esteemed guests … we totally agree with you that Half Moon is a gorgeous hotel with miles of space. The resort is set on 400 beautifully manicured acres, offering unique accommodations and a myriad of recreational activities to include our award-winning, Par 72 golf course designed by Robert Trent Jones Sr.

Happy you enjoyed your dining experience; our talented team of acclaimed chefs ensures that each guest taste buds are tantalized with their sumptuous cuisine.

I aplogise for the inconvenience encountered from the extended wait for the golf cart – I will be sure to address this.

Again, thank you very much for your lovely review. We look forward to welcoming you again.

Sincerely,

Shernette Crichton
Hotel Manager

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Reviewed January 6, 2014

We first went to the Half Moon in 2008 as a couple and had a fantastic time. We just returned from our second visit, this time with our 4.5 year old son. Again, we had a wonderful stay. It's a beautiful resort with something for everyone. The first time around we wanted to avoid families and kids, just to enjoy ourselves and have fun on our own. We were easily able to do that. This time around we met lovely families with children and had a fantastic week. The food is great (we are foodies, so our expectations are high) and the rooms are very comfortable. Service is impeccable. We will go back again.

  • Stayed: January 2014, traveled with family
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1  Thank NYPhotogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded January 8, 2014

Dear Valued Guests,

What a thrill to hear that you had another wonderful experience at Half Moon, this time with your son – our very important little guest.

Half Moon is certainly a family resort – there is never a dull moment with our wide range of recreational activities be it Golf, Tennis, Fitness, spa, equestrian, water sports or not be left out, the Anancy Children’s Village which offers numerous activities with each activity supervised by a well-trained coordinator.

I am delighted you had a great dining experience, compliments to our talented team of acclaimed chefs serving up simply unforgettable dishes from our seven restaurants.

I have further noted that you have not only enjoyed your dining experience but also your accommodation…each room or suite at Half Moon is given its own distinct look and feel; happy you relished the comfort.

Your Half Moon family surely appreciates your patronage and looks forward to your next visit hopefully in the near future.

Sincerely,

Shernette Crichton
Hotel Manager

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Reviewed January 3, 2014

Thank you Half Moon for what was a beautiful experience, celebrating our fiftieth wedding Anniversary. My husband and I could not have chosen a more enchanting, picturesque grounds to stroll on. With its majestic palm trees and beautifully kept grounds.
On immediately entering the Lobby, we were met by Ruth-Ann who was very courteous and friendly. She had us registered and given the relevant guest information with keys to a beautifully made up room with a relaxing atmosphere.
Our experience of a most pleasant and exciting time was given to the cheerfulness and professionalism of the Seagrape Terrace staff supervised by Mr. Everett Baker and Mr. Winston Smart.
Our thanks to management, Mr. Wordsworth Watson -estate manager and all other departmental staff for their assistance in making our celebration a reality. To Courtney for playing a special tune on the piano.
You have all made our Anniversary a very memorable experience. Have a blessed New Year Half-Moon.
Keith &Violet.

  • Stayed: December 2013, traveled as a couple
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2  Thank Russell95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded January 6, 2014

Dear Valued Guests,

We are thrilled that you had such an enjoyable Anniversary Celebration with the Half Moon A. RockResort family. Thank you for sharing your experience on tripadvisor.

Our team tries hard to provide the best possible service and amenities to our valued guests and their satisfaction is our reward. Our many treasured guests like yourselves, are immediately captivated by the luxury of our 400 acres of landscaped natural beauty- it’s one of the reasons we are the Caribbean’s premier resort.

Thank you for complimenting the team in particular Ruth-ann, Everett Baker, Winston Smart and ofcourse the pianist Courtney. We will certainly share your beautiful comments with them.

Again, your review is appreciated, thank you for sharing – we look forward to another opportunity of welcoming you back on your next Anniversary and beyond.

Yours sincerely,

Shernette Crichton
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

Stayed at Halfmoon in December 2013 and had the most amazing time. From the gated entrance, the lobby, suite and grounds--it is such a palatial setting, grand and statuesque. The grounds are well kept and the suites well-maintained. Stayed in the Hibiscus suite which is gorgeous and right on the water. The view and sound of the ocean magnificent! I literally walked out of my suite to the beach. The resort is secure, private and protected. The staff is amazing from bell to concierge, to front desk to wait staff; there purpose is to ensure all your needs are met and that you have an amazing time; felt truly pampered!! One day we ordered Jamaican patties and they were out; we were told they would make more if we did not mind waiting; it was so worth it; we were greedy and ate way too many patties…yummy . The Sugar Mill restaurant was fantastic and food was great; loved eating at Il Giardino and the Seagrape for breakfast was phenomenal. The Jamaican rum toast was to die for; I am salivating just thinking about it. Fern Tree Spa is exquisite--from the staff, the ambience, the treatments--all created an experience of a lifetime. This was my second trip to Halfmoon as the first one back in November 2012--I was too sick to enjoy although I made a valiant attempt. The welcome back to Halfmoon was tremendous and everyone made me feel so special!! From the airport transfer to the very last day!! Thanks very much to the entire staff for an amazing holiday (Paula L., Pat W., Wayne, Watson, David (pool side), Theresa at Fern Tree, Renata at Seagrape, Simon and Gavin at the Sugar Mill, …cannot remember everyone’s names). Oh, cannot forget the band that played in the evenings--amazing!! Looking forwarding to seeing you soon.

Room Tip: All rooms are amazing; Hibiscus is on the water and on the quiter side of the resort; the West Cotta...
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  • Stayed: December 2013, traveled with friends
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1  Thank olivia s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded January 10, 2014

Dear Valued Guests,

We thank you for sharing feedback from your recent stay at Half Moon, A RockResort on tripadvisor. It was a pleasure serving you again; we are thankful that this time around you were able to fully enjoy your Half Moon experience in every way. Your accommodation, dining experiences, and ofcourse the Fern Tree Spa, a 68,000 square feet sanctuary for the mind and body, among our many other activities and amenities that Half Moon offers.

Thank you for recognizing members of our dedicated team, they are certainly the ones who learn the idiosyncrasies of our clients and make each visit special. We will share your beautiful comments with the entire team expecially the names mentioned.

Again, thank you for your review; it was a pleasure serving you again and we look forward to another return visit.

Sincerely,


Shernette Crichton
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Half Moon

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Montego Bay
#2 Top resorts Hotel in Montego Bay
#2 Spa Hotel in Montego Bay
#2 On the Beach Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#4 Family Hotel in Montego Bay
#6 Romantic Hotel in Montego Bay
Price Range: $269 - $717 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Half Moon 5*
Number of rooms: 1
Official Description (provided by the hotel):
A destination in itself, set on 400 acres of manicured grounds with two miles of beachfront. We have 197 individually-appointed rooms and suites and 31 villas, most of which have views of the Caribbean Sea. All of our guests can enjoy the extensive facilities of this destination, which include the largest award-winning spa oasis in Jamaica, an 18-hole par-72 championship golf course, our own equestrian centre with 28 horses and the Sugar Mill, awarded as Jamaica's best restaurant. As a discerning traveller, you will enjoy the luxury of space and tranquility we have to offer. Imagine your first morning taking in the panoramic view of the horizon, and watching the sunrise having just concluded yoga meditation in our overwater bungalow. Then, cycle to the Seagrape Terrace for breakfast before beginning a day of whatever you want. Whether you choose to lounge on the beach, play a round tennis or golf, visit a local art gallery, or go horse riding along the beach, your days at Half Moon are yours to spend in any way you wish. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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