We just go back from Half Moon Resort, Montego Bay, Jamaica. We spent a week in Villa 54. There are two parts to this review. First is the planning and resort part, the second is the scuba diving part.
We dealt with Colleen from the hotel. She was absolutely amazing. We spoke to her numerous times planning the trip. Our villa had a cook, butler and maid so we had to buy our own food. We did not feel the cost of the all inclusive was worth it. Best decision we made. Her guidance helped with all planning, picking staff and arranging the trip. She was the best.
Once there, the villa was on the water. It was beautiful!! Newly decorated. We were greeted by the staff helping for the week. One of the things we wanted most was a butler that would shop off premise as opposed to just the commissary alone and KIRK did just that. There is no doubt that our whole trip was as amazing as it was because of him. We wanted authentic foods, goat, jerk chicken, pork ect, and he delivered. He went anywhere needed to get the best foods, drinks and to make us as comfortable as possible. If you are going to the villa, request KIRK. You wont regret it.
Our cook Susan was as authentic as you could get. She made curried, jerk, roasted. didn't matter. Let her take over with ingredients and you won't be sorry. Her Curried Mutton was amazing as well as the jerk pork and chicken. I still dream of the Festival!!
Sadly comes the negative side of the review. If you scuba dive, you may want to rethink it there. Although its not a Half Moon activity, it is on the property. The dive master Justin was really good and nice, but the equipment was literally unsafe. I have been diving for 20 yrs and never have seen such poor equipment. they only had 2 weight belts. they used bean bags for wts and would stick them in the pockets of the divers!! I hesitate to need to dump wts in an emergency. It would take minutes to find all the wts. MY dive buddy, Al is very experienced as well. He and his son had to disconnect the insulator under water because it leaked so badly. Again, not safe at all.
Lastly, our last dive, my friends son didn't go down, just sat on the boat. Justin was clear that he will not be charged. After agreeing to that and SIGNING THE BILL, the water sports person changed the bill AFTER we went to our room and upcharged us for the dive. It took 30 minutes to resolve after going to the main dive shop, lobby and meeting with the manager. We call that Fraud in the US.
So we heard about billing issues here and the reviews were correct. They also tried to charge us an extra day for a golf cart I returned the day prior. They sent me back to the villa and said someone would pick it up. Never did and then tried to tell me I had to pay for it.
So, the resort gets 5 stars, the diving gets 1 star. Would I go back? I'm not sure. It won't be to dive!
- Official Description (provided by the hotel):
- A destination in itself, set on 400 acres of manicured grounds with two miles of beachfront. We have 197 individually-appointed rooms and suites and 31 villas, most of which have views of the Caribbean Sea. All of our guests can enjoy the extensive facilities of this destination, which include the largest award-winning spa oasis in Jamaica, an 18-hole par-72 championship golf course, our own equestrian centre with 28 horses and the Sugar Mill, awarded as Jamaica's best restaurant. As a discerning traveller, you will enjoy the luxury of space and tranquility we have to offer. Imagine your first morning taking in the panoramic view of the horizon, and watching the sunrise having just concluded yoga meditation in our overwater bungalow. Then, cycle to the Seagrape Terrace for breakfast before beginning a day of whatever you want. Whether you choose to lounge on the beach, play a round tennis or golf, visit a local art gallery, or go horse riding along the beach, your days at Half Moon are yours to spend in any way you wish. ... more less
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- Also Known As:
- Half Moon, a Rock Hotel Montego Bay
- Half Moon Jamaica
- Half Moon Resort Jamaica
- Half Moon Bay Jamaica