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“location location location” 4 of 5 stars
Review of Half Moon

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Half Moon
Ranked #2 of 67 Hotels in Montego Bay
Certificate of Excellence
Chicago, IL
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“location location location”
4 of 5 stars Reviewed July 10, 2013

This spot works for me as you are right on the beach and it is safe, sweet and simple family fun. THe rooms are terribly dated (Royal suite) with battered kitchen and furniture, musty ventilation but entirely redeeming service though typically Jamaican... I believe the prices are high for the condition of the property but the location and the grounds are truly the point of differentiation for us and reason I recommend for families-

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank lovetheluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 15, 2013
Dear Valued Guest,

It was a pleasure serving you as our treasured guests; we thank you for taking the time to share feedback regarding your recent Half Moon, A RockResort experience on TripAdvisor. Your comments are valuable to us and are highly appreciated, we sincerely apologise for any inconvenience encountered with your accommodation experience.

Again, thank you for sharing your feedback on TripAdvisor; it was a privilege serving you and we look forward to another opportunity of welcoming you back soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,839 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (593)
Date | Rating
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English first
Miami, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 9, 2013

Half Moon was our last stop on our honeymoon tour of Jamaica. The property was beautiful! Nice spacious room, good amenities, picturesque grounds, good service and wonderful cocktails. We were given a beautiful room (beach front) and it was wonderful just waking up in the morning and walking out to the beach.

The only downside to the hotel for us were the prices of the food offered versus its quality. For the over the top prices example $70.00 for a breakfast for 2 persons (which includes 10% government tax and 15% service charge. 25% is automatically included on all bill.) the taste was average at best. It simply wasn’t worth dining on the property. Even with the wide selection of food available at the buffet, we didn’t find anything that was worth going back for a second time. We also had room service twice and both times, it was just okay.

With this review, it is only fair to say that you can’t people everybody all the time and perhaps the next guests will enjoyed the food and rave about it. Unfortunately, for us, it was average and nothing special.

Room Tip: The beachfront room was amazing!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bmills126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 10, 2013
Dear Valued Guests,

Thank you for choosing Half Moon, A RockResort for your special occasion. The lovely feedback is highly appreciated; we are delighted you enjoyed the rosort and its amenities.

We apologise that we did not meet your expectations with your dining experience.

It was a privilege serving you. we thank you for sharing on TripAdvisor; and certainly look forward to the pleasure of serving you on your first Anniversary and many more.

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Orange, New Jersey
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 9, 2013

We spent a week at the Half Moon in May 2013. We had a 6 BR villa for me and wifey, two kids (2.5 yr twins), my mom & dad, her dad and my sister. The stay was for my wife's birthday and we ultimately had a group of about 30 people staying there. The villa staff, Everite, Jennifer and Ferdinand were wonderful. Every request was met with a "Yeah mon" or "No problem". They cooked special meals for our kids and even made a cake(with candles) for my mom's birthday which was a few days after my wife's. The resort was pretty nice as well and very relaxing. Everyone had a good time at the swim up bar. We took the kids to the dolphin cove which was fun but expensive. The weather didn't really cooperate as it was the start of the rainy season and we got some almost everyday. Many of the kids activities were closed because it was slightly off-season. It didn't matter for us because our kids were too young for most things, but was a little surprised given the number of older kids i saw there. Some of our friends had 3 kids and I am pretty sure they were bored even though they rented bikes. I would definitely go back, but maybe during the high season to see everything in full swing.

Room Tip: Rooms are tough and some of the nicer villas have been leased to travel clubs making them unavailabl...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Psmith07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 15, 2013
Dear Valued Guest,

Thank you for sharing your recent experience at Half Moon, A RockResort. It was a pleasure serving you.

We are happy our team created an experience of a lifetime for you; and you enjoyed your Royal Villa experience. We thank you for the complimentary comments towards our dedicated team particularly the villa team of Everite, Jennifer and Ferdinand. Our ultimate goal is always to exceed our valued guests' expectations at every opportunity.

Again thank you for choosing Half Moon, we look forward to the pleasure of welcoming you and family back home in the not too distant future,

Best regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2013

We stayed at the Half Moon bay villas or a week. The service was phenomenal and the views spectacular. The property was very spread out so you had to take a golf cart or ask or a ride from the staff. Sometimes that would be a little inconvenient as you had to plan ahead. Although it was an all inclusive, we still had our card and sign for everything. It would have been better if they allowed you to have a wrist band and not have to worry about the card the entire time. Overall we had a great time, and the staff, food and drinks were great. Nice beaches and pools on the property. My wife said the massage a facial we're one of the best she's ever had at a resort.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank horstracks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 15, 2013
Dear Valued Guests,

It is always a pleasure receiving feedback from our valued clients; we thank you for taking the time to share your recent Half Moon, A RockResort experience on tripadvisor.

Thank you for choosing Half Moon and for your comments, we are happy you enjoyed the resort and it offerings. Thank you for your comment regarding the arm band, it has been shared with the team. We surely look forward to the pleasure of welcoming you again soon.

Best Regards,

The Half Moon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama, USA
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 8, 2013

My wife and I recently spent one unforgettable night at the Half Moon. From the time we arrived at the Half Moon reception desk at the airport until we checked out the next morning we were blown away by the staff, food, and accomodations. As soon as we arrived on the property, we were greeted with smiles and rum punch. Check in was a pleasant experience and we were shown to our room within minutes of arrival. The front desk staff assisted us getting a dinner reservation arranged for the Seagrape Terrace later in the evening of our arrival. We were both blown away by the spaciousness of our suite and the proximity to the beach. We will be back as soon as our schedules allow us to break away again. It was only by chance that we stayed at Half Moon. I had originally booked the Ritz Carlton next door since we had spent our honeymoon at the Ritz over 10 years ago. We received a phone call from Marriott management informing us the hotel had been bought out and would be closed for renovations during the time of our travel. Marriott arranged with Half Moon to secure a room for us for one night at the same rate we had booked with the Ritz. Next time we are back in Montego Bay and staying at the Half Moon, we will take advantage of the all-inclusive package. Food and drinks are expensive but well worth the money.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank autigers5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 15, 2013
Dear Valued Guests,

The lovely comments shared on TripAdvisor regarding your recent stay at Half Moon, A RockResort are highly appreciated. We are happy your stay, though brief, was all you anticipated and we created and experience of a lifetime for you.

Thank you for taking the time to post your review on TripAdvisor, we trust you will now make Half Moon your ‘home away from home’. We certainly look forward to the pleasure of welcoming you back soon.

Best regards,


The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

We just got back from the Halfmoon last night, and I am already trying to figure out how and when we can go back. This place is truly amazing and the people/staff are all incredible. They made our vacation an unforgettable experience. We stayed here for 5 nights with our 2 kids 9 and 5. We stayed in the Junior Suite, which was amazing, We couldn't believe the size, we had a King size bed for us, and 2 twin beds for the kids in a small room and even had a lounge area, I mean this place is huge and truly perfect for our family size. We were right on the beach, I mean literally right on the beach. The room was perfectly clean on our day of arrival and kept impecably clean and beautiful the whole time. Every evening we had a turn down service were the room was refreshed and prepared for bed, just beautiful. The have over six restaurants on the property, and everyone of them is a 5-star dining experience and not just the food, the service is truly amazing. We did the all Inclusive plan, and I wouldn't recommend any other way, because the prices were just unbelievable, I would have gone crazy other wise. Just the drinks alone would wreck your wallet. The staff from the beautiful Keisha who checked us in, to Orando who took our bags to our room, to Wayne at the bell desk, to Chevin at the concierge office, to the Beautiful Tashaneka (we truly loved this lady she was wonderful to us especially to our kids) at the IL Giardino restaurant, I am sorry I can't name everyone but believe me everyone deserves a mention here. My husband surprised me with a Spa experience and I could literally write a book about that experience, it was amazing. My Son 9 years old did the Dolphin beach encounter and that brought tears to my eyes, the staff at the Dolphin cove (at the property by the way) were great they made us feel safe and my son loved every minute of it. My husband went to the beautiful gym everyday, my son got tennis lessons, my daughter played in the children's village. The property itself I would give a 10 star if I could. This place is worth every penny. We also did a tour trip to Negril, scheduled for us by Yvvone at the Tour desk (last minute) thank you!!, But seeing the other resorts as we stopped by to pick up other guests for the tour I am thankful we choose the Halfmoon, because the property itself is in a class of it's own. Anywhere I have to stop now, but I could go on and on and on.

Room Tip: For a family with young kids I recommend the Junior Suite more than enough room, for our family of 4...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jacleen2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 10, 2013
Dear Valued Guests,

We sincerely appreciate your taking the time to share the lovely comments regarding your recent stay at Half Moon, A RockResort; it was a pleasure serving you as our treasured guests.

We are happy your experience was all you anticipated and you thoroughly enjoyed your accommodation, activities, resort offerings and of course the staff who ensure you had a good time. Our ultimate goal is always to create an experience of a lifetime for you our valued guests. A big thank you for the beautiful comments toward our dedicated team– the staff members are truly the ones who learn the idiosyncrasies of our clients and make each visit special.

Again, thank you for visiting Half Moon and taking the time to share your experience on TripAdvisor. We certainly look forward to the pleasure of welcoming you back “home” very soon.

Best regards,

The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, New Hampshire
1 review
4 of 5 stars Reviewed July 7, 2013

The five nights that we spent at Half Moon in a 7BR Royal Villa were amazing from the moment we checked in at the remote airport office, until our final cocktail while waiting for the departure shuttle. O'Neil (our butler) and his team made us feel at home and repeatedly exceeded our expectations. The resort and restaurants in general were excellent, as was the golf course and caddy staff. Our Caddy, Dwane, had a thorough knowledge of the course, and kept us informed during our multiple rounds. The one con to our stay was the condition of our villa, a luxurious building that certainly needed some TLC in certain respects. The staff did a great job of keeping it tidy, but some of the bathrooms and common areas could have used some renovation for such a top-dollar vacation spot. We did notice that some of our fellow vacationers had villas that seemed updated and improved in comparison. Thanks for a great time, and please send an extra thank you to the noted staff for making our stay extra special. We definitely plan to return for a future visit!

Room Tip: Request O'Neil the butler!
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tracy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this review, July 11, 2013
Dear Valued Guests,

Thank you for taking the time to share review on your recent stay at Half Moon, A RockResort; we are happy you had a `Royal’ experience. We generally receive complimentary reviews on the Royal Villas accommodation which create `a home away from home’ atmosphere, much to the pleasure of our valued guests like yourselves.

We thank you for the beautiful comments concerning our dedicated team whose ultimate goal is to create an experience of a lifetime for our most discerning clients. We will certainly share your comments with the team in particular Oniel and his team and Dwane the caddy. We sincerely apologize for any inconvenience or discomfort encountered with the condition of the villa and trust that on your return visit you will notice some improvements.

Again, thank you for selecting Half Moon and for sharing your experience on TripAdvisor. We look forward to the pleasure of welcoming you back `home’ soon.

Best regards,


The Half Moon Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Half Moon

Property: Half Moon
Address: Rose Hall, Montego Bay, Jamaica (Formerly Half Moon, A RockResort)
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Montego Bay
#2 Spa Hotel in Montego Bay
#2 Luxury Hotel in Montego Bay
#2 On the Beach Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#8 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Half Moon 5*
Number of rooms: 388
Official Description (provided by the hotel):
Nestled on a two-mile, crescent-shaped beach on Jamaica's northern coast, Half Moon, A RockResort, is truly paradise found. This spectacular, 400-acre luxury resort features pristine, whitewashed cottages surrounded by beautifully landscaped gardens and the sparkling Caribbean Sea beyond. Expertly combining Old World charm and elegant modern touches, Half Moon offers 197 guest rooms and suites, and 31 private four- to seven-bedroom villas. Its world-class amenities include the renowned Fern Tree Spa, an 18-hole signature golf course, a Dolphin Lagoon, fitness centre, equestrian centre and more. With its spectacular seaside location, rich Caribbean heritage, warm and attentive staff and exceptional array of amenities, it's no wonder that this iconic Jamaican destination has set the standard for luxury Caribbean resorts for 60 years. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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