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“Laid back relaxing resort on beautiful property”
Review of Half Moon

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Half Moon
Ranked #3 of 63 Hotels in Montego Bay
Certificate of Excellence
Reviewed November 24, 2012

We recently visited the Half Moon resort for a friend's wedding and had an enjoyable time. The property's sprawling grounds are well manicured and the resort has a lot of character and charm. We walked around the resort daily but found staff was always willing to pick up guests in golf carts to transport them to the main lobby. We stayed in mid-November and found that we had most of the beach and pools to ourselves. The staff were all exceptionally friendly and the rooms were furnished nicely. We ate at the Seagrape several times and enjoyed the breakfast the most. We also spent time at the dolphin lagoon. Overall, we would recommend the Half Moon!

Room Tip: We visited several different tiers of rooms including the standard, villas and imperial suite- all v...
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  • Stayed: November 2012, traveled with friends
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2  Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 27, 2012

Dear Valued Guest,

It was a pleasure serving you as our treasured guests; we thank you for taking the time to share your Half Moon, A RockResort experience on TripAdvisor. We are happy your expectations were exceeded and you enjoyed the resort and its offerings

Thank you for choosing Half Moon; we look forward to welcoming you back to your home-away-from-home in the not too distant future.

Best regards,

The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,512 - 1,518 of 2,165 reviews

Reviewed November 23, 2012

I just spent a week with my family at the Half Moon resort in Montego Bay. We stayed in a 2 bedroom suite that was steps away from the beach and less than 100 yards from the two major restaurants. This is a really special place that I think we will come back to many times. The staff is incredibly well trained and amazingly friendly and helpful. The food at all of the restaurants was very good.We ended up choosing the European Plan and it was the right choice for our family. They offer four different plans: $25/ person per day for breakfast, $85/person per day for breakfast and dinner, $150/ person per day for all meals and drinks and finally $200/day for all meals and activities. Our sense was that you would be hard pressed to spend $25 a person for breakfast ( an omelet is $11) and we averaged about $15 per person. We also wanted to eat off the property. But if you want something unlimited these plans could work well. The beach is fantastic and the water was perfect. The wi-fi actually works at the beach and I found that very helpful. I would highly recommend this property. My only real issue was I thought the spa prices were way above market so we never took the opportunity to try it out.

Room Tip: I would recommend the rooms that are on the west side of the property. Better beach area and closer...
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  • Stayed: November 2012, traveled with family
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3  Thank PSMCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 27, 2012

Dear Valued Guest,

The lovely comments regarding your recent experience at Half Moon, A RockResort are highly appreciated. It was certainly a pleasure to have you as our guests. We are happy your experience was all you anticipated and you enjoyed the resort and its offerings.

Again, we thank you for sharing your experience on TripAdvisor; it was a privilege serving you; we look forward to another opportunity of welcoming you “home” soon.

Best regards,


The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

This is deffinantly a five starr property. It sets on half moon beach which is absolutly beautifull. It also has miles of well maintained private beach. There are many different parts of this resort. All are low rise (two story) bungalows. Most have four units per building except for the most exclusive private homes that come with your own cook, buttler and housekeeper. I did not stay in one of those. My accomidation was in the Hybiscus suites section. Gigantic room with a king size bed and TV, a desk and study area, and a living room with couch, chairs, bar etc. The bath was larger than most bedrooms and included a soaking tub, shower, and double sinks. The outside room was very large and contained two lounge chairs and a table with four chairs. It is a great place for breakfast. Speaking of breakfast, they have great resturants on site. All tables overlook the great beaches.

Room Tip: The Hibuscus suites are my choice.
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  • Stayed: November 2012, traveled solo
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2  Thank Foxtrot-BandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 28, 2012

Dear Valued Guests,

The lovely comments shared on TripAdvisor regarding your recent stay at Half Moon, A RockResort are highly appreciated. It is a pleasure receiving positive feedback on the resort and amenities.

Again, thank you for choosing Half Moon and taking the time to post your feedback on TripAdvisor. We are happy your experience was all you anticipated , we look forward to the pleasure of welcoming you back “home” in the not too distant future.

Best regards,


The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

I stayed at Half Moon for 6 days with my husband and four year old son. We stayed in a suite in the West Cottages right on Sunset Beach.

Pluses: Beautiful beach with easy access (perfect with my son!), friendly staff, nice pool, traditional feel in older buildings.

Minuses: We arrived a day late due to flight issues and were charged for the night we were not there, air conditioning seemed to kick off in the middle of the night and we woke up hot, food was terrible (we were glad we were not on the all inclusive plan), a mediocre at best massage, felt stuck on the property.

In general, a good resort to visit with children if food was better.

Stayed: November 2012
2  Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 22, 2012

Dear Valued Guests,

Thank you for sharing comments regarding your recent Half Moon, A RockResort experience on TripAdvisor.

We sincerely regret that we did not exceed your expectations in some areas of our service delivery. Half Moon is truly a first-class resort; our vast number of return guests is evidence that we generally succeed in satisfying our most discerning clients. We sincerely apologies for any inconvenience or discomfort encountered.

We are happy the beach facility was (perfect with your son); you found the staff friendly and enjoyed the ambiance.

Again, thank you for sharing your feedback; we do look forward to another opportunity to serving you and turning your recent experience around.

Best regards,


The Half Moon Team

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Reviewed November 16, 2012

My stay at Half Moon was a memorable one the property was just great the facilities was more that i bargained for every thing was more than expected the staff was informative warm and friendly of all the hotel i have stayed Half Moon would be #1 on my list .

  • Stayed: October 2012, traveled with friends
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2  Thank mazie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 22, 2012

Dear Valued Guest,

The lovely comments regarding your recent experience at Half Moon, A RockResort are highly appreciated. It was certainly a pleasure to have you as our guests. We are happy your experience was all you anticipated and you enjoyed the resort and its offerings.

Again, thank you for sharing your experience on TripAdvisor; we look forward to another opportunity of welcoming you back to your “home away from home”.

Best regards,


The Half Moon Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Resort caters to weddings (3/day) and large groups (Villa rental). Singles and single couples will feel plebian. That said we still thought the resort was beautiful (though dated) and loved the grounds. Lots to do and the staff was exceptional. Wi-Fi throughout resort and business center has 3 computers (1 with printer) open 24-7. No cell phone service even though we called our carriers prior to departure. Odd and limited TV channels. (Resort needs a business TV station like CNBC). Limited print news (only newspaper was the daily NY Times summary like the 1950's). Visited two restaurants. Both were very pricey and food was just so-so. Best deal was the buffet. Spa is a must-do.

  • Stayed: November 2012, traveled with friends
    • Value
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3  Thank CathyB97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 20, 2012

Dear Valued Guest, #23 (new) candid feedback

Thank you for taking the time to share your recent Half Moon, A RockResort experience on tripadvisor. It was a pleasure serving you. Your candid feedback is appreciated and has not been taken lightly, since we are always seeking ways to improve our facility for our valued guests like yourselves.

Once again, thank you for visiting Half Moon and for sharing your experience, we look forward to the privilege of welcoming you to Half Moon again in the near future.

Best regards,

The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

Our recent holiday at the Half Moon was sadly quite disappointing as we were expecting much higher standards after reading all the 'rave' reviews on Tripadvisor. We were staying in a Beach Front Villa, firstly there was NO beach, just a shingle and rock beach full of sea urchins that you are not even allowed onto even if you are wearing shoes! If you are going there, stay in the Hibiscus Suites, they ARE on the beach.
Its not the hotels fault that Hurricane Sandy had just devastated part of the island and even though the North West part of the Island had escaped the full force of the storm the beaches and sea had still been battered by the wind and waves, but our experience was not dampened by these factors, it was the general service and amenities of the hotel that let it down.
The hotel looks tired, the rooms we had at our villa were spacious but doors stuck, the bathrooms needed a refit and during one particularly bad rain fall water was dripping down the bedroom wall. Lunchtimes are limited, if you don't eat room service/in your villa you can only eat at the main hotel restaurant where the quality of food is pretty average, why don't they serve lunch by the pool? or have a lunchtime BBQ at sunset beach?
The staff who looked after us at our villa were kind and sweet but you have to buy all foodstuffs from the commissary, the standard of meat is poor, everything was frozen and the choice of veg/fruit got tiresome after a couple of days.
One night we decided to venture out to a local restaurant and sat waiting to be collected only to be told (after we had called the front desk) that no-one had confirmed the booking and would have to wait a further 30 mins to be collected, its just not good enough.
Maybe this place is too big, maybe they were all fed up with the rain, sadly we will not be returning.

Room Tip: If you are taking a villa make sure they have sent you details/photographs of EXACTLY which villa yo...
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  • Stayed: October 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
2  Thank Pelicanstarfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded November 20, 2012

Dear Valued Guests,

We thank you for taking the time to share your Half Moon, A RockResort experience on TripAdvisor. We appreciate your candid feedback which is not only important, but it is vital to our continuous improvement. Please accept our apologies any inconvenience or discomfort encountered.

While you have indicated that you are not likely to return to Half Moon in the future, we hope you will reconsider this decision and give us another opportunity to provide you with the true Jamaican hospitality for which we are renowned.

Should you decide to visit us in the future, please feel free to contact me directly at (e-mail: SCrichton@halfmoon.com)

Thank you for visiting Half Moon and for your comments; we trust you will give us another opportunity to serve you.

Best regards,


The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Half Moon

Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Montego Bay
#3 Luxury Hotel in Montego Bay
#3 Family Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#3 Spa Hotel in Montego Bay
#3 Top resorts Hotel in Montego Bay
#6 Romantic Hotel in Montego Bay
Price Range: $246 - $1,042 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Half Moon 4.5*
Number of rooms: 180
Official Description (provided by the hotel):
A destination in itself, set on 400 acres of manicured grounds with two miles of beachfront. We have 197 individually-appointed rooms and suites and 31 villas, most of which have views of the Caribbean Sea. All of our guests can enjoy the extensive facilities of this destination, which include the largest award-winning spa oasis in Jamaica, an 18-hole par-72 championship golf course, our own equestrian centre with 28 horses and the Sugar Mill, awarded as Jamaica's best restaurant. As a discerning traveller, you will enjoy the luxury of space and tranquility we have to offer. Imagine your first morning taking in the panoramic view of the horizon, and watching the sunrise having just concluded yoga meditation in our overwater bungalow. Then, cycle to the Seagrape Terrace for breakfast before beginning a day of whatever you want. Whether you choose to lounge on the beach, play a round tennis or golf, visit a local art gallery, or go horse riding along the beach, your days at Half Moon are yours to spend in any way you wish. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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