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“Great for families.. rooms not up to par..”
Review of Half Moon

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Half Moon
Ranked #3 of 63 Hotels in Montego Bay
Certificate of Excellence
Westchester, NY
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great for families.. rooms not up to par..”
Reviewed March 28, 2008

This resort is easy to get to and safe and a great option for families who want to stay together. The villa option is the only way to go here, in my opinion. I would not stay here otherwise. With the villa you get a chef, butler and maid and a private pool and 2 golf carts. The cooking and eating at home every day was the best part. Breakfast and dinners together around the pool was really fun. The staff were pretty nice, a little testy at times, but I've found this to be true at most of the Jamaican resorts I've stayed at. Beware of the quality of the rooms in the villas though. They are outdated at best. The air conditioning worked only some of the time- not at all in my room- the televisions worked rarely, and we saw a rat. Apparently they are common in the villas because of all the food and cooking. During the day we would play tennis- amazing tennis facilities- and then head to the beach. The beach is nice. Not great, but nice. The food in the restaurants is decent. Not great. We ate lunch everyday by the beach. The best thing to order is the buffet. Service was slow and staff seemed annoyed by us but again, I feel this is the norm in Jamaica. The villas overall are a great value and racing around the massive property in the golf carts with family was really fun. Definitely take the kids to see the dolphins in the lagoon and definitely go to the beach BBQ- this was a highlight. For some action head down the road at night to the Ritz for better food, higher prices, and better nightlife.

  • Liked — Privacy/staff at Villas , tennis and spa
  • Disliked — Rude staff, crappy rooms
  • Stayed November 2007, traveled with family
    • Value
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
3 Thank LuxuryTravelMom12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Boston, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 16, 2008

Stayed there for 1 week. The property is very beautiful and vast. They are currently a 4 diamond rating and working on becoming a 5 diamond, so that said if you find something unpleasant...find the right person to take it up with and you'll be well serviced.

Initial resevation was for a superior room, the bathroom was a dingy mess - peeling and chipped paint. Looked like the main part of the room had been renovated but not the other parts. The outdoor patio was ok. I complained about the bathroom to the front desk manager (as looking at it every day I knew would eventually annoy me for having paid 400.00 plus a night). I told them I was not looking for an upgrade - just another room. They pleasantly surpised us and moved us at no charge to a Habiscus suite, a much more expensive and much nicer room. It was one ground level and spilled out onto the beach. So part of our wonderful time there I think had much to do with our location on the resort.

The general service was great. Meaning outside of the resturants. Derrek (front desk person) was very attentive through out our stay and always going out of his way to see to our comforts.

Service is slow in the resturants (except for the Sugar Mill, it was much better service, in fact great and much better food - we should have eaten there every night, prices are same similar to other places on the resort).

Bar service is also slow but once you give a good tip or two it vastly improves -- sad to say but probably true for most places.

After walking around the resort, I would say if you are going to stay in a Superior Suite, only book it if you can get a Ocean View, some of the ocean view Superior Suites are great and well worth the money.

And lastly, off resort excursions...try to book a private with Raffeal (works for Juta Tours), works directly with Half Moon through one of the touring companies. He was outstanding we booked 2 days with him for touring of MoBay and a trip to the falls. So much better than touring with a group of people when most of the time they turn out to be very annoying! We learned that on the Ocean Saffari trip (which I don't recommend at all).

  • Liked — Property
  • Disliked — Slow resturant service
  • Stayed March 2008, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
3 Thank Blaeser275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 16, 2008

Like others we were a little nervous about booking this trip. It's not inexpensive and we really wanted it to be amazing. Debated on just staying at the Ritz since it's familiar to us.....however, we were pleasantly surprised!!!!!! Upon our arrival, even at the airport , they were waiting for us. Everything was smooth and we were at the hotel in about 20 minutes as they bring you into the VIP room with a waiter to bring you a drink. We stayed in the Hibiscus suites and it was huge space for us since we have only one child. Our veranda was huge and they set up breakfast on it every morning. The food was delicious and the view of the ocean as we ate was tranquil. By the way, this ocean view is really an ocean view, about 15 feet from our room. Not like a high rise hotel. I could throw a rock into the water. The food was really good, we loved the Sugar Mill and the Italian restaurant. Definititely go with the Good Life Package because the restaurants are expensive. If you have young children, the hot dogs and hamburgers were a little different so my son stuck with the chicken fingers for lunch. There is soooo much to do. The dolphin lagoon, tennis lessons, horses, biking, the beach is great because it's a lagoon which keeps the water very calm. You could just float around on a raft like a pool. So many nice people. My son met a group of really nice boys that he had a blast with. The best part. . .we were biking one afternoon and there was a big event going on at the Royal Pavilion so we stopped our bikes to watch and out came PRINCE CHARLES!!! We had our camera and took some awesome pictures. He was staying at the hotel! The experience was amazing. The only 2 negatives is the beach service for drinks and chair set up is a little slow and the rooms are not pristine and super glamorous (with tons of marble, silk and flat screens). Overall, can't wait to go back.

  • Liked — Activities, restaurants, beach, people
  • Disliked — Too short, should have stayed 2 more days!
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Floridagirl2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York New York
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed March 13, 2008

I did not expect the to love the Half Moon- I did not think that any property that big would feel intimate, no matter what my travel agent said. And in fact, at the last minute, I almost got cold feet and booked the Ritz Carlton, which I know from experience is my comfort level. Well. i am so glad we stuck with our original plan. The Half Moon greets you like a regular, and the warmth keeps up through out the stay. Contrary to some other reviews on this site, i thought the service was pretty darn good. The food was not bad to excellent- I found the lunch (both buffet and a la carte) to be better and fresher than the dinners. We met a ton of great people. My only issue was with children. For the most part, the resort is so well designed for privacy, we were never felt that the presence of children was an interference. However, the last 2 nights of our stay, a very noisy family of 3 kids and 2 loud adults moved in next door to us. The Hisbiscus suites, while quite luxe, are also very large. And a large family can pile into one. A large, low-class, one piled into this one, and his loud chatting into his cel, (I think he was arranging drug deals and wanted to show off) her screaming at the kids, and the kids' general unruliness kind of soured our stay. I would definately either ask to be placed in a low-kid risk area, if that is at all possible, or perhaps book a smaller suite. Or bite the bullet and go to a (shudder) adults-only all inclusive!

  • Liked — The spa was one of the best I have ever been to.
  • Disliked — kids
  • Stayed March 2008, traveled as a couple
    • Value
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    • Check in / front desk
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    • Cleanliness
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Helpful?
5 Thank MadameO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 12, 2008

Our hotel was closed after we booked and British Airways put us up in the Half Moon.
Overall it was very good, with our room leading onto the white sand beach. It was lovely and the breakfasts were excellent - enough to fill you till dinner, with plenty of fruit. Dinner though was a little pricey - probably because the majority of visitors were all-inclusive (we were only B&B). The part of the beach we were on was not suitable for swimming as it was too shallow.
Recommend the Bar B Que on the beach - fantastic.

  • Liked — Location on the beach, breakfast
  • Disliked — Possibly over priced and wouldn't have stayed there for the money
  • Stayed August 2005, traveled as a couple
    • Value
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Helpful?
1 Thank rob1london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2008

We arrived at Half Moon Resort and we were welcomed with open arms. Our experience there was the best I have ever had in any resort I've been too. We had a villa with a butler, chef and maid. The rooms were clean and cool. Our pool was warm and wonderful. I highly recommend you stay. If your in a villa ask for Garfield (Butler), Joyce (Chef), and Marium (Maid). They made a great team and kept us comfortable. Everything you need is on this resort. The food was second to none. I really enjoyed the italian food the best, but it was all fantastic. If you go to this resort you will not be disapointed. It is everything they say it is. You will live like and be treated like a King.

  • Liked — The private pool and breakfast beside the pool every morning
  • Disliked — nothing
  • Stayed February 2008, traveled on business
    • Value
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    • Business service (e.g., internet access)
Helpful?
2 Thank turk182000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 7, 2008

My family booked one of the resort's Villas, which are in a separate section than the hotel rooms and suites. The Villa experience most definitely is different than the hotel/resort stay experience and I would recommend it to any family travelling together or small group of friends.

The villa consisted of five large bedrooms, each with their own bathroom, an exit to a balcony or front porch, our own pool in the back yard, kind and helpful personal staff (a cook, a house cleaner and a butler), two golf carts at our disposal at all times, a dining room, a kitchen and a living room. Although we had our own space, all the amenities of the resort were available to us and we would often drive to the main beach or the spa to enjoy those facilities.

As there was a small child with us, having the pool in the back basically made the vacation. The pool was surrounded with chairs and a table with large umbrella for sun protection and we could lounge out there while the baby napped within earshot of the baby monitor while still completely enjoying the magnificent view and the sunshine.

Every evening we would meet with the cook to plan the next day's meal, which was made and served in our private dining room. Of course there was always the option of going to one of the restaurants at the main resort area or of taking an excursion to Montego Bay, but most of the time we preferred to enjoy the authentic jamaican cuisine the chef would whip up. Breakfast always included freshly dried pineapple and papaya, corn bread muffins, and other tasty treats.

Overall the most relaxing, pampering vacation i've ever been on. The addition of family members I don't normally travel with (sisters and their spouses, parents) did not bring the stress it could have as we all had ample space to escape to. Two different beaches at our disposal, several pools including our private pool, restaurants, bars, golf, horseback riding, water sports... this property pretty much has it all. As well, the land is very carefully maintained and includes a wildlife reserve, a swamp, a dolphin lair - such a beautiful and peaceful place.

  • Liked — the privacy, the beauty, the pampering
  • Disliked — nothing. it is perfection.
  • Stayed February 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Snitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Half Moon

Property: Half Moon
Address: Rose Hall, Montego Bay, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Montego Bay
#3 Top resorts Hotel in Montego Bay
#3 Business Hotel in Montego Bay
#3 On the Beach Hotel in Montego Bay
#3 Spa Hotel in Montego Bay
#4 Family Hotel in Montego Bay
#6 Romantic Hotel in Montego Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Half Moon 5*
Number of rooms: 1
Official Description (provided by the hotel):
A destination in itself, set on 400 acres of manicured grounds with two miles of beachfront. We have 197 individually-appointed rooms and suites and 31 villas, most of which have views of the Caribbean Sea. All of our guests can enjoy the extensive facilities of this destination, which include the largest award-winning spa oasis in Jamaica, an 18-hole par-72 championship golf course, our own equestrian centre with 28 horses and the Sugar Mill, awarded as Jamaica's best restaurant. As a discerning traveller, you will enjoy the luxury of space and tranquility we have to offer. Imagine your first morning taking in the panoramic view of the horizon, and watching the sunrise having just concluded yoga meditation in our overwater bungalow. Then, cycle to the Seagrape Terrace for breakfast before beginning a day of whatever you want. Whether you choose to lounge on the beach, play a round tennis or golf, visit a local art gallery, or go horse riding along the beach, your days at Half Moon are yours to spend in any way you wish. ... more   less 
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Also Known As:
Half Moon, a Rock Hotel Montego Bay
Half Moon Jamaica
Half Moon Resort Jamaica
Half Moon Bay Jamaica

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