The apt. was nice enough, in an upscale area of the city, in a small complex with a pool. We were shocked to find virtually no kitchen utensils, pots, dishes. There were 2 spoons, a couple of cups and plates. (and six of us.) We had to cook in what looked like a baking pan and take shifts eating. Worst of all, our cab, arranged by the owner, never came to pick us up and bring us to the airport at 4 am for our 6 am flight. We were panicking, afraid we'd miss the flight. We eventually woke the guard who woke the housekeeper who called for other cabs.(they drove exceedingly fast, and we made the flight.)
We expected a call or email of apology from Mr. Williams, which never came. When I emailed him, he was defensive and said he always called his guests to follow up about a week after their stay.(in this case it wasn't appropriate to wait that long) and when I commented about the lack of kitchen items, he laid the blame on me, saying we should have asked, that' he'd told us to ask the housekeeper if we needed anything. I've stayed in many rental apts and houses (including 2 others on this trip) and have never had the kitchen unstocked, with the expectation that we needed to ask for things. It never occurred to us to do so. Sadly, I would not recommend this place to others. If the owner had made any kind of attempt to apologize or rectify the situation I would feel differently.
- Official Description (provided by the hotel):
- Williams Guest Houses" is centrally located in Kingston, Jamaica, and appeals to travelers who seek privacy, security and a high standard of hotel-type accommodation. With a fully equipped kitchen comprising a refrigerator, microwave oven, stove, chinaware, glassware, cutlery, pots and pans, we are popular among guests who wish to prepare their own meals quickly and at great cost savings. Alternatively, there are Restaurants in easy walking distance which, also, offer take-out service and, in some cases, delivery to your Apartment. Other amenities include air-conditioned bedrooms, private bath with hot-&-cold water, high-speed WiFi Internet service, cable TV, parking and laundry. Check-in and Check-out procedures are very simple and take just a few minutes. E-mail or call us at anytime. ... more less
- Also Known As:
- Williams Guest Houses Hotel Kingston
- Williams Hotel Kingston
- Williams Guest Houses Jamaica/Kingston