The purpose of our stay in Kingston was for my wife's Immigrant Visa appointment at the U.S Embassy. We booked a three night stay in a studio apartment at Chelsea Manor. From the very first e-mail contact with Mr Crafton Williams, we were treated with absolute professionalism and a genuine sense of his personal interest in our needs. My wife flew in from Montego Bay and I came from New Orleans via Miami. Our flights arrived within minutes of each other, but I was a bit delayed with the Customs processing. I was extremely relieved as I exited the terminal and discovered that Mr Williams had already collected my wife and was posted in easy view. Enroute to the property, he engaged the both of us in an effort to determine any needs we may not have anticipated. Mr Williams even deviated from the direct route to give us a lay-of-the-land tour of our environment, pointing out nearby restaurants, banks, shopping areas, and especially the supermarket. We were introduced to our apartment and thoroughly briefed on the available amenities, which included a fully equipped kitchenette, cable TV, air conditioning, and even additional fans if you felt the need for them. I was impressed with the overall cleanliness of the apartment, the grounds, and the friendly greeting from the guard at the front gate. As we settled in, Mr Williams asked if there was anything else he could do to make our stay more comfortable. When we mentioned walking to the supermarket to shop for groceries, he immediately offered to drive us there, despite our having paid only for our airport transfers and embassy runs. He also offered to wait for us, but I couldn't have him twiddling his thumbs in the parking lot while we're inside squeezing the melons! The walk back to Chelsea Manor was quite pleasant and revved up our appetites for the dinner we'd chosen for ourselves. Everything from that point forward was entirely uneventful, in that there were no loud, unruly guests, which we've experienced in more upscale accommodations. The feel here is that you are staying in a couples and family HOME environment where you have actual full-time neighbors living next to you. This couldn't have been a more perfect setting for my wife and I to fully prepare her for the nerve-wracking final interview at the embassy after our year-long ordeal of the visa process. Mr Williams was most prompt for our VERY early morning pick-up, and gently reassured my wife that she would ace her interview. She DID, and we elatedly called for our ride back; he was there so quickly, it felt like he'd been on stand-by exclusively at our disposal. We had a short walk to dine out for our final evening, and spent our remaining time in relaxing comfort. Our check-out time was graciously extended in allowance for our departing flight times, and Mr Williams appeared at the precise moment we had requested for our return to the airport. The one issue we had during our stay was a stuck sink stopper which was promptly repaired by their on-site maintenance man. When my wife expressed her dismay over the embassy retaining her passport, and the possibility that she would not be allowed to board her flight without it, Mr Williams did not hesitate to offer to wait (without additional charge) for her to make a confirmation. Beyond that, he assured us that he would bring her to the ground transport that would get her back home; again, with no additional charge. Thankfully, none of that proved necessary, and she had no problem with boarding. In summary, our stay at Chelsea Manor was as homey as one could possibly imagine. All the while, you have your favorite uncle only a phone call away to offer his unquestioningly sincere assistance in meeting whatever need arises. Thank you, and your staff, Mr Williams, and may God Bless you all!
David and Marshallee Zullo
- Official Description (provided by the hotel):
- Williams Guest Houses" is centrally located in Kingston, Jamaica, and appeals to travelers who seek privacy, security and a high standard of hotel-type accommodation. With a fully equipped kitchen comprising a refrigerator, microwave oven, stove, chinaware, glassware, cutlery, pots and pans, we are popular among guests who wish to prepare their own meals quickly and at great cost savings. Alternatively, there are Restaurants in easy walking distance which, also, offer take-out service and, in some cases, delivery to your Apartment. Other amenities include air-conditioned bedrooms, private bath with hot-&-cold water, high-speed WiFi Internet service, cable TV, parking and laundry. Check-in and Check-out procedures are very simple and take just a few minutes. E-mail or call us at anytime. ... more less
- Also Known As:
- Williams Guest Houses Hotel Kingston
- Williams Hotel Kingston
- Williams Guest Houses Jamaica/Kingston