Hotel was nice but service was not up to par. Because I left my phone charger in my room the afternoon I checked out. I called for two days to see if I could get the charger but the front desk kept telling me to call back to see if housekeeping would drop it off. I got back home thinking the worse regarding their effort. However, I was pleasantly surprised to receive a correspondence from Saran Hutchinson Senior Operations Manager at the hotel. She not only told me they had found the charger but had it shipped to me. With such excellent customer service I would undoubtedly stay at the Knutsford Court again.
- Official Description (provided by the hotel):
- The Knutsford Court Hotel offers the best of both worlds, whether traveling for business of leisure. A selection of standard, superior, junior suites, one bedroom suites and two bedroom townhouses surrounding a lush garden courtyard with complimentary buffet breakfast daily. Featuring direct dial telephones, free wired and wireless internet access, 24-hour business centre and free private gym. Meeting and events are our forte with a choice of 7 function rooms with the largest seating 500. ... more less
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- Also Known As:
- Knutsford Court Kingston
- Hotel Knutsford Court
- The Knutsford Court Hotel Jamaica/Kingston