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“Home to Kingston Town” 4 of 5 stars
Review of The Knutsford Court Hotel

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The Knutsford Court Hotel
Ranked #8 of 24 Hotels in Kingston
Almonte, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home to Kingston Town”
4 of 5 stars Reviewed February 15, 2013

This was our first visit to the Knutsford for an all too brief stay of two nights. Our room with balcony was on the 2nd floor overlooking the courtyard--not large but with good comfortable beds and a clean new bathroom with shower. After a long drive from the north coast and a busy day of appointments the following day, it was a joy to spend our two evenings dining al fresco on Jamaican cuisine. The stars, toe-nail moon and tropical breezes made for delightful evening. The continental breakfast was a nice surprise since it included hot breakfast sausages and callaloo quiche as well as the usual fruit and a variety of breads and muffins. The proximity to the New Kingston business area made the hotel easily accessible from the main thoroughfares and the ample secure parking was very much appreciated. Staff were pleasant and service was top-notch. More great memories . .

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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420 reviews from our community

Traveler rating
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    39
    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Mt Vernon ,NY
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 6, 2013

If this hotel can get the money to renovate, It could be a gem. This hotel was very plain. Yes, it had some flowers but not enough. Since it is in the city of Kingston, It would have been nice if the hotel could make you have a "tropical serene moment ". The workers were very nice but I think the front desk people could get better customer service training. There was not a line of people and we had to wait to be acknowledge to get help to check in. Also since the hotel does not have elevators, I believe we could have been asked if we needed help with our bags. The gym equipment needs to be updated and serviced. The breakfast was ordinary & the dinner lackluster. The standard room was clean and had a decent amount of cable channels to keep you occupied. The pool was very small (I think it should be bigger especially since it's not a beach front property). As previously stated, If they did do some renovations for instance new paint ,colorful flowers, have nightly entertainment, have a volley ball or tennis court, have game room with pool table, ping pong , etc, business center, and much more . Maybe they can write to Hotel Impossible for some help.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Asa17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 23, 2013

Hotel was clean , rooms were good size. The staff were friendly but the hotel lacked variety. If one is staying for more than a few days then you can get quite bored with the selection of food at the hotel. The hotel itself lacked activity. Good for short business trips.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Inshan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 16, 2013

This was my second time in jamaica, this experience was better than the first. When I got to the gate of the hotel I wasn't sure I wanted to stay there. But once I walked inside the courtyard I felt a sense of relief. It looked beautiful and was clean. I checked into my room without no problem. I stayed in room 2206 facing inside the yard, my room was clean, nice size bed, dresser chair, tv on wall, clean bathroom with balcony. As each day went by i was more and more comfortable, people were very friendly, food was good,pool was nice, service was good. I went for walks every morning in the business district and felt safe. Things I didnt like was the room door was loose its not the proper fit and it smelled musty in the hallways and the continental breakfast was not the greatest need to change the breakfast menu. My overall experience was good.

Room Tip: facing the yard
See more room tips
  • Stayed January 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank scotiangirl114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nova Scotia
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 10, 2013

While visiting Kingston, we recently stayed at the Knutsford so we had a good home base in the middle of everything. We loved the location and found it safe and in walking distance to restaurants and stores in New Kingston and a short drive to the water and other areas in and around Kingston. The room was very clean and the bed comfortable. The a/c worked too well and I found, if anything, it was a bit too cold in certain areas of the hotel. The restaurant was always freezing but I learned to wear jeans and enjoyed the continental breakfast provided every morning. We also had a nice dinner one night at the hotel restaurant. The staff were very helpful and check in and check out was quick and easy. Finally, me and my partner both had some work we had to do one morning and the free wi-fi and set up of the room was great for dealing with emergency business matters. The one complaint I would make is that the room is no where near soundproof and you can hear everything going on next door to you or in the hallway. This did not adversly affect our stay but if you are a light sleeper and have noisy neighbours, it could be a problem. For us, the stay met all our expectations.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank travelbug1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 9, 2013

Absolutely Wonderful Experience :) Oh sure a person could "pick" or "compare" but, come on, it's Kingston JA, all the staff were amazing, friendly, helpful and really great to deal with, the room was clean, the food was great, and the respect shown was also received ten fold. If you would like to experience Kingston in a safe, friendly environment then this Hotel is for you. I will be returning as soon as I can. To All Staff - Take really good care, be safe, healthy & happy, I miss you all so much, hope to see you very soon, Karen

  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montego Bay, Jamaica
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 9, 2013

Three friends and I stayed in room 2230 and 2232 last week. We got two double beds in our room as requested. The room has a balcony overlooking part of the car park towards the restaurant and was very quiet. We were hardly in the room so the view hardly mattered. The room was comfortable though it had a musty smell.

If you have a physical disability you may prefer a ground floor room as the hotel does not appear to have elevators. The rooms we stayed in were accessible only by climbing four (&1/2) flights of stairs.
There is no wifi in the rooms. We were told that there was wifi in the public areas but on my ipad I could never pick up a signal. I had no laptop with me so I couldn't check to see if I could get a signal on that. There is, however, ethernet internet connections in all the rooms.

What appeared to be the only electrical socket in the room had been pulled out of the wall and the wires were exposed. Hopefully this will be fixed before the next guest is assigned to the room.

I was happy that the bathroom window overlooked a mostly empty and quiet parking lot as the window was a bit low and had see through curtains.

If you are a vegan you will have a challenge with the complimentary breakfast, "The Sunrise Breakfast" served between 6:30am -10:00am. The buffet consisted of bacon and scrambled eggs, raisin bran, cornflakes, milk, coffee, chocolate cupcakes, toast, honeydew melon, water melon and cantaloupe. When we got there at 8:30 the fruits available were very sparse although about an hour later the cantaloupe plate was refreshed.
There is a regular menu from which you may order Jamaican or the usual breakfast fare at a cost.
Dinner at the Hotel's restaurant, The Melting Pot is good.

The hotel has a pool, gym and a guest laundromat.
Checkin is 3pm and checkout is at 12noon. The housekeepers come to clean rooms at 8:00am sharp. :)
All in all the rooms were comfortable and appeared clean. The hotel is very centrally located and very easy to find. The rate we got was very good and I believe we got value for money. I would stay here again.

Room Tip: Choose a room overlooking the parking lot. Quiet.
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Ann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Knutsford Court Hotel

Property: The Knutsford Court Hotel
Address: 16 Chelsea Avenue, Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 24 Hotels in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Knutsford Court Hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Knutsford Court Hotel offers the best of both worlds, whether traveling for business of leisure. A selection of standard, superior, junior suites, one bedroom suites and two bedroom townhouses surrounding a lush garden courtyard with complimentary buffet breakfast daily. Featuring direct dial telephones, free wired and wireless internet access, 24-hour business centre and free private gym. Meeting and events are our forte with a choice of 7 function rooms with the largest seating 500. ... more   less 
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Also Known As:
Knutsford Court Kingston
Hotel Knutsford Court
The Knutsford Court Hotel Jamaica/Kingston

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