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Mayfair Hotel
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Reviews (82)
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42 - 47 of 82 reviews
Reviewed April 10, 2013

I've been staying at the Mayfair for a few weeks on a project in New Kingston. My experience is generally good - I really like the hotel and plan to keep coming back.

Rooms: the rooms I've stayed in are fairly basic and some need renovation, but are kept very clean, the air conditioners work well (and are quiet), the beds are firm but comfortable, and the bedding and towels are good quality. The hotel is a sprawling complex of several low-rise buildings - some rooms have WiFi accessible from the rooms, others you may not get it indoors but can from the veranda. If you pay a little more, you can get a studio room with a fridge and stove, or a suite.

Food: This is really where the Mayfair stands out. The Pub is a restaurant in the complex that is very popular with Jamaican business people - nice ambience, and music that is low enough you can still enjoy a good conversation. Some of my business colleagues in Kingston aren't even familiar with the name "Mayfair Hotel" but know exactly where The Pub is. Their house specialty is their club sandwich, which is excellent, and the service at The Pub is outstandingly good. There is an upscale Japanese restaurant on the premises as well called Cocoro, which is not as busy as The Pub and the hours are more limited. Both The Pub and Cocoro mostly serve customers who are not staying in the hotel.

Other reviewers commented about noise - yes, The Pub is open every day until past midnight and if your room is facing the pool (which The Pub is adjacent to) you will hear music and the sound of people talking. If you are a light sleeper, it may be a good idea to request a room away from the pool, which are very quiet. And, as other reviewers noted, if you come back to the hotel at 8 PM on a busy night, you may find difficulty getting parking. On nights like this, Security generally reserves a section of parking beside the main building, and if you are a hotel guest and can't find parking, you can let Security know and they'll let you park there.

Traffic: The traffic going from the Mayfair into New Kingston can be painful during rush hour, especially along Waterloo Road, even though the distance isn't that far.

Room Tip: Rooms away from the pool are quieter. Studios and suites are available for a bit more money, which have a fridge and stove.
  • Stayed: April 2013, traveled on business
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2  Thank Shawn-YYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

I recently returned from a 10 day stay with my Uncle and Dad, staying in a 2 bedroomed apartment, and for the price paid and what we needed it for, it was ideal.

The rooms, whilst not modern, were clean and basic. Limited wifi coverage, but that could be found in communal areas. Safe in room which was free of charge. Air con in both bedrooms which was relitivly quiet, fan in the living area. Small porch area with seating. Kitchen was basic, but allowed us to keep food costs down for breakfasts and lunches, instead of having to eat out. Maid service was quick and efficient, but came during the afternoon.

The 'complex' shares its bar with the public, and whilst it is a good sign that it's so popular in the evening, this does increase noise level and traffic - on many occassions our driveway was used by everyone else but us. Other public areas included the pool, which was small on first impressions, but after seeing the amount of people using it, was the perfect size. Again, open to the public so weekends were slightly busier.

Over all, if you are looking for a safe place for you and your family to stay, with freedom to do your own thing within the apartment and communal areas, The Mayfair is a good place to start. However, if you are looking for something very commercialised and 'American', you should look elsewhere. This was why we enjoyed it, but it's not for everyone.

  • Stayed: March 2013, traveled with family
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1  Thank Rainbowfish89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

i loved staying here, it was so beautiful and peaceful on the grounds with a nice pool and great staff! the sushi restaurant was amazing and the pub during the weekends was very entertaining! i will definetly be back!

  • Stayed: March 2013, traveled solo
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5  Thank natalie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

this hotel is a unique hide away in kingston pretty close to the cnadian embassy the rooms are average with air condition the bathroom is small and need bath room mats the restaurant is very nice but expensive they have a bar or club so on a week end expect a lot of driving in and out and loud noice from patrons and music the rooms clean but need furniture up grade the staff is really nice especially the front desk staff always pleasant and accomodating but u can stay there its cozy and relaxing hide away try out if u heading to jamaica

Room Tip: on week ends expect alot of traffic in out and u might not find a parking and loud noice but can give it a shot if u feel like it
  • Stayed: October 2012, traveled on business
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2  Thank primrose w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

You know some of these people who claimed they are writing reviews are so unfair, some of them might not even know where these hotel’s are located they have never gone there. Thus making their review a lie. Some of these persons are really unfair with their comments. I have been to many hotels before and if you go to a hotel that you are paying USD$70 (JA5900.00) per night what kind a top of the line service do you expect to get. It might look like plenty but it’s not. The review by Evonnee on September 12is not true there are very nice rooms at the hotel so of us want exquisite service and only want to pay popcorn rate that in my mind is unfair. Many guest visited hotels and steal hotel property nasty up their place and some even expect to get five star treatment for no star rate. Since her/his experience was so disasterous and distasteful don’t put your backside there again. Every hotel has fault no matter how new or the impeccable service they offered some guest will find fault especially when they want cheapness.
My experience at the Mayfair was very wonderful, the staff were excellent friendly and my room was clean and nice, I did not expect to get what I did not pay for, I know ecaxtly what I wanted and I even think I got more than I bargained for. This hotel in my mind has room to fit everyone’s pocket.
I am definitely planning to be back at Christmas. Love the pub, clean and nice air conditioned bar, and the Japanese restaurant thumbs up to them I think they are the best in the business. I had breakfast at the Jamaican restaurant and the ackee and salted fish was excellent. Keep it up guys.

See you in December.

Room Tip: The rooms over the bar overlooking the pool are very nice and private . good view of the mountains
  • Stayed: October 2012, traveled as a couple
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3  Thank lookoutforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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