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“Not a bad place to stay” 4 of 5 bubbles
Review of Altamont Court Hotel Kingston

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Altamont Court Hotel Kingston
Ranked #9 of 25 Hotels in Kingston
Syracuse, New York
Level Contributor
100 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Not a bad place to stay”
4 of 5 bubbles Reviewed October 22, 2012

I was travelling to Kingston for business when I stayed at the Altamont Court Hotel. This was my first trip to Jamaica, and the client had made all the travel arrangements including my flight, hotel, and taxi service.

When we arrived at the hotel, I noticed that it had an extremely small lobby. They had a small sitting area there so people could wait on taxis. The check in process was quick and the staff were friendly. There was a small area for buying snacks and other sundries, but it didn't have much of a selection.

There were no elavators at the hotel, and I had to take my bag up three flights of stairs to get to my room. The room itself had high ceilings and a four poster bed. It had a flat panel television mounted on the wall and a small round table beside the window. There was also a small refrigerator. The internet connection in the room was a little slow, but it worked enough for what I needed. The air conditioning in the room took a while to adjust the room temperature due to the high ceilings, but you could turn on the ceiling fans or open a window if the room got too stuffy.

The hotel had a restaurant, a bar, and a pool. The few times I visited the restaurant or the bar, they were mostly empty. I am not sure if this was because the hotel had a low occupancy during my trip or if people were choosing to eat and drink somewhere else.

I'm not really sure what was near the hotel as I did not venture out except to go to work in the morning and return to the hotel at night. It seemed that every business had gates for security, and this hotel was no exception. The gate ran the complete perimeter of the hotel and there was a security guard at the one entrance at all times.

Room Tip: If you don't mind carrying your bags up three flights of stairs, the top rooms have the best vie...
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank weary_traveller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, November 19, 2014
We thank you for your comments and observations. We are happy to report to you that since your stay the salient issues you raised concerns about have been addressed.
1) The internet speed had been improved. As well, we have added more antennae about the property for more consistent service.
2) The small lobby area you referred has been expanded and refurbished
3) Though we still have not yet installed an elevator, we now have a bellhop on duty available to assist in moving bags up and down the stairs.

We hope you come again soon so that you may be able to comment on our several improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    37
    69
    27
    21
    8
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
1 review
5 of 5 bubbles Reviewed September 13, 2012

I was here for 3 nights septemer 6 to september 9 and i just love this hotel rooms was clean mi love the food and the staff was lovely so i give it a 10 out of 10 i'm thinking about going back real soon

  • Stayed September 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ricky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, Owner at Altamont Court Hotel Kingston, responded to this review, February 5, 2013
Thanks for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed September 10, 2012

My husband and I stayed at this small hotel in Kingston and were impressed by their prices per room compared to neighbouring hotels. On arrival we were warmly welcomed and had excellent service from the reception and especially the dining room staff.

We were however very disappointed by the garish paintwork (brilliant blood red walls combined with a deary mustard yellow!!) and especially the windows to the bedroom. The cutains were fixed, unable to draw even during the day and overall gave a very darkened and cloustrophobic ambiance to what was a good sized, relatively well furnished room with a very comfortable king-sized bed. Luckily we did not have to spend much time in the room during the day.

Overall the Altamont is good value for money and especially with the use of a car, very well situated for viewing Kingston, museums, theatres,Devon House and other heritage sites. Please, please do something about the colour scheme and a general refurbishing and we would be happy to recommend it to friends and stay there again when next we visit Jamaica

Room Tip: Book a room with a balcony as these are useful for sitting outside for meals and a drink or just ,&q...
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  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marie6240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, Owner at Altamont Court Hotel Kingston, responded to this review, December 18, 2012
We are thankful for the constructive feedback. We are in the process of refurbishing (15 rooms/month) which includes the manufacture and installation of new drapes and wooden rods with wands for easy opening and closing of these drapes as well as the repainting of rooms. We expect the process to be completed by February 2013.
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Nassau, New Providence Island
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 6, 2012

My husband and I enjoyed our stay at this very quaint hotel. Upon arrival the staff were very accomodating and friendly. Rooms were very clean and comfortable and the dining was scrumptious in the Mango Tree. It is certainly in an ideal location, and an excellent value for money. We had friends who stayed at the Pegasis during our stay and they indicated that they perferred the Altamont, as they had lodged there on a previous visit. I would recommend this hotel without hesitation. I would also recommend Hot Pot just at the end of the street for good dining as well.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shelley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, Owner at Altamont Court Hotel Kingston, responded to this review, April 29, 2013
We are glad that we were able to make your surprise a pleasant one and hope you come visit with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed July 3, 2012

We flew to Kingston Dec 2011 and had booked Altamont Court hotel for 2 nites before going north coast. When we arrived in the middle of the night, they couldnt find our booking. They looked for it for a long time without finding and then the reception girl started calling other hotels but nowhere was room because of the upcoming election day. Finally we slept for couple of hours in the back room of the reception on chairs. It was not a nice nite. In the morning they hadnt still found our reservation so we wrote email to our booking agency and left to Montego Bay a day earlier. We did book our last nite on Jamaica to this same hotel since our flight was from Kingston. By then Bookings.com had replied to us that the person they talked to had found our reservation and that we should talk to the hotel in order to get compensation. We didnt get any explanation why our reservation was lost then. When we arrived back (Jan 2012) to the hotel after 2 weeks stay in the north, we talked to the manager and he had heard about our troubles and was very apolozising. The hotel agreed to compensate the troubles by giving discount or upgrade to a suite. We took the upgrade with free breakfast (wasnt originally in the deal) and were satisfied. All in all the hotel is ok average hotel. (Junior?)Suite was in 2 floors; bedroom, tv, wc upstairs, sofa area with tv, bathroom downstairs. On European standard hotel about 2 - 3 stars but comparing Jamaican standards it was better. Not too cosy interior to my mind (upstaris too massive furnished and downstairs uggly colored sofa..). Hotel had nice breakfast areaa and you could use computer for free at reception (when it happened to work). Ok for staying couple of nights. 20- 30 min to airport with taxi.

Room Tip: didnt get to see standard room
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  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TripAnna_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, November 19, 2014
We apologize for the inconvenience experienced on this occasion. The situation here was as a result of overbooking which really was as a result of the booking. We, however accept responsibility once the guest comes to our doorstep. We have since, improved our management of online and agent bookings in an effort to bring greater efficiencies to the process of reservation confirmations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 28, 2012

I loved everything about the Altamont Court Hotel. Its location in the heart of New Kingston's commercial district makes it an ideal spot for both business and leisure travelers alike. The floral garden around which this property is nestled gives it more of a green retreat feel. The room that I stayed in was a deluxe king which had impressive size, decor, layout and furnishings. The front desk staff was affable, enthusiastic and extremely helpful. The housekeeper Donna was very hardworking and always had a cheerful disposition. The restaurant staff, specifically waiters Dwayne and Davine were absolute gems in terms of their pleasant demeanor and supreme service. The food, particularly their local breakfast was not merely delicious but absolutely flavorful. My overall experience was complete satisfaction and utter delight. Therefore I will undoubtedly return to Altamont Court and will certainly recommend this property to my friends and family.

  • Stayed June 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JhayR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, Owner at Altamont Court Hotel Kingston, responded to this review, April 29, 2013
Thank you for choosing us and glad for the opportunity to have served you. We look forward to serving you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 27, 2012

I have stayed here several times and I this place to be very clean the staff very friendly the security is always helpful, the restaurant staff is always very nice. My only fault is that a lot f functions are always going on until late hours and I find that very disturbing because I had trouble sleeping. Apart from that it is a good hotel.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Islandqueen4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chrisaction, General Manager at Altamont Court Hotel Kingston, responded to this review, November 19, 2014
We thank you for your comments. We apologize for the disturbances that were caused by any functions. For your information, we no longer have functions on the open air terrace going beyond 11pm.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Altamont Court Hotel Kingston

Property: Altamont Court Hotel Kingston
Address: 1 -5 Altamont Terrace | New Kingston, Kingston, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 25 Hotels in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Altamont Court Hotel Kingston 3*
Number of rooms: 58
Official Description (provided by the hotel):
Situated in the heart of New Kingston, Jamaica, this Conde' Nast Traveler-recommended hotel is a social, entertainment and business hub. Altamont Court's central location places it close to two airports, marinas, wharfs, several high commissions and embassies, major convention sites, local and international banks, couriers and money transfer services, cambios, Casino and Gambling lounges, art galleries, museums, nightclubs and entertainment centers. ... more   less 
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Also Known As:
Altamont Court Kingston
Hotel Altamont Court
Altamont Court Hotel Kingston Jamaica

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