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“Great Hotel, recommend it for Kingston” 5 of 5 bubbles
Review of The Courtleigh Hotel and Suites

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The Courtleigh Hotel and Suites
Ranked #2 of 25 Hotels in Kingston
Certificate of Excellence
Kingston, Jamaica
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel, recommend it for Kingston”
5 of 5 bubbles Reviewed November 28, 2012

I can not say how good it was to walk through the door to our room and at last find some luxury after staying at other hotels in Jamaica. The reception area is nicely decorated and comfortable and the pool was a nice size. The check in was smooth and quick with a locked baggage store in case you arrive earlier than the official 3pm check-in time. The room was a good size and the bed comfortable. Shower was very large. There is a nice ice cream shop just across the hotel opposite the entrance to Emancipation Park. Pizza Hut, KFC, Burger King and a chinese restaurant are within 5 minutes walk from the hotel. We stayed at the Pegasus the previous night and this hotel is way better!!- The Pegasus is looking old and tired in need of some refurbishment. The only downside it that you need to take a bus or taxi to Kingston downtown, but hey that's fun! Definately recommend the Courtleigh.

Stayed November 2012, traveled with family
Helpful?
2 Thank CanadianJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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    60
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
5 of 5 bubbles Reviewed November 28, 2012

I was in town for a wedding and stayed in one of the lovely Courtleigh suites. Beautiful, tasteful, spotlessly clean room which was very roomy and comfortable. The staff were super courteous, friendly and helpful and the service in the restaurant was on spot. The free buffet breakfast was delicious, and I loved the wonderful selection of fresh fruit! It was wonderful to sit outside near the pool and enjoy an unhurried island breakfast!

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Level Contributor
170 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 bubbles Reviewed November 19, 2012

Rooms are average and would consider it a 3 1/2 star compared to US standards. We spent one night. The resturant was good and we ate in the pool area. Service at check in was swift and organized. Wifi was free and worked in rooms and pool. Rooms were clean and average sized, bathrooms were large.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lovetotravelfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

Having stayed at several of the hotels in Kingston Jamaica this venue offers better service, value and quality than most of the others. The staff are both friendly and efficient providing you that extra service that is often missing when staying at the bigger venues. Since my last visit to the Courtleigh five years ago the bedrooms have been refreshed and now the bathrooms are modern and rooms of a good standard and very clean.

The hotel offers good food at a reasonable price both in the restaurant and at the pool bar.

Facilities include a small, but functional gym, a small swimming pool (not really for serious swimmers but good enough for children or simply to cool off), laundry and business centre. Free Wi-Fi available throughout the building on registration.

Reading other reviews I agree external noise can be an issue with noise from other hotel events and parties etc BUT do you really come to Jamaica for peace and quiet? My room was on the sixth floor and did not experience any internal noise issues but I would agree with previous reviews that being near the ice machines is never advisable.

Situated in the centre of New Kingston it is close to several restaurants and night spots and for those travelling with children it is just a short walk to a local park and amusement centre. Kingston is not really a tourist location with most visitors to Jamaica preferring to stay at the more popular holiday destinations. However if visiting Kingston on business or on holiday the Courtleigh is a good option.

Room Tip: Try and avoid the first floor which houses both the gym and laundry
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andybeet2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

I was caught in Hurricane Sandy and they took me in. The Hotel managers and staff made sure all guests were protected, comfortable, well fed and well advised under the most extreme conditions. My greatest praise and thanks to this professional and dedicated group.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Naphiyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
158 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed November 1, 2012

Despite the good reviews, the hotel was more of a disappointment than anything else.

The room I was given shared a wall with the hotel gym facility, meaning you can hear people running on treadmills and what not. My colleague was given a room with a pool area view, which turned out to be a disaster too, as the windows are paper thin, and he could hear every conversation in the patio, until the early hours of the morning.

My room "window" was not fitting into it's slot properly, so I was enjoying the sound of howling wind, until I took the time to fix it, using my own tools!

The food in the downstairs restaurant was average, and our Jamaican colleagues ended up sending theirs back, saying it was horrible.

The biggest surprise came at breakfast - there is barely anything in the buffet. Actually, it's the poorest buffet I've ever seen. It's really on par with a continental breakfast served at a smaller Best Western (the motel style one), somewhere in the american Midwest.

The room was clean, however the bathtub was borderline disgusting, simply because of its age.

Will not repeat.

  • Stayed October 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DrSavant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
1 review
5 of 5 bubbles Reviewed October 10, 2012

This hotel is great for the Business traveller. Well kept facilities, nice rooms, freindly staff who made you feel like home and best of all, the food. I stayed for four nights, and on each night I had something different on the menu, and I must admit, that every time, I was impressed with the great taste of the food. Never been to a hotel and had to comment on the great taste of the food. I have stayed in other hotels in Kingston, and will rate this one above all the others I have stayed in. Great place to stay, and the location is ideal also.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dayne868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Courtleigh Hotel and Suites

Property: The Courtleigh Hotel and Suites
Address: 85 Knutsford Blvd., Kingston 5, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Kingston
#3 Business Hotel in Kingston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Courtleigh Hotel and Suites 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Only Address You Will Ever Need to Make The Right Impression In Kingston. The Courtleigh Hotel and Suites offers discerning guests, unparalleled personalized service with deluxe rooms, one and two bedroom suites and our ultra-luxurious Penthouse floor. Featuring direct dial telephones, free wireless internet, work desk, cable TV including premium movie channels, in - room safe, coffee / tea maker, refrigerator, iron, ironing board, Bath & Body Works amenities and Free buffet breakfast. ... more   less 
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Also Known As:
The Courtleigh Hotel Kingston
Courtleigh Hotel Kingston
The Courtleigh Hotel And Suites Jamaica/Kingston

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