I stayed at this hotel for 4 nights on business in October and found it to be a hotel in need of some serious renovation and modernisation.
Reception: An average service, staff ok, some better than others. Checked in after about 10 minutes. Public areas of the hotel are tired. It appears that with no current competition in the Kingston area this hotel has not progressed with a programme of refurbishment (neighbouring Wyndam hotel closed by a fire in 2012). The only areas which appear to have been modernised recently are the lobby bar and a coffee shop in the lobby.
Room: Old furniture, grubby with poor air conditioning. The room was in need of a complete re-fit, carpet dirty. Only redeeming feature is a large flat screen TV with plenty of US channels
The was an iron and ironing board, but the iron was about 30 years old and did not have a steam option.
Bathroom: Very poor standard, dirty floor and toilet with unpleasant odour. Door would not close due to amount of coats of paint applied over the years. Towels thin and some thread bare with dirty marks.
Minibar: Nil. Tea and coffee available in room with a kettle
Internet: Free wired connection in the room. Free WIFI also available in the room and public areas of the hotel, but slow and frequently drops the connection.
Restaurants: I used the breakfast buffet, which was average with limited choice and luke warm. Staff appear to not really know what they are doing but you get used to the organised chaos.
Pool bar ok for food and drink. Lobby coffee shop very good with plenty of choices.
Staff: Typical to this region of the world
Transport: Best to pre-book private transport before you arrive as local taxis are generally unmetered and can be problematic.
- Official Description (provided by the hotel):
- The Jamaica Pegasus rises 17 stories in the heart of the business and financial district. It is within walking distance of international offices, embassies and shopping areas. The hotel is located 25 minutes from the Norman Manley International Airport. Our Royal Club floors are specially designed for business executives - complimentary continental breakfast and cocktails in the private lounge, in-room welcome amenity and bottled water. ... more less
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- Also Known As:
- Jamaica Pegasus Kingston
- Hotel Jamaica Pegasus
- The Jamaica Pegasus Hotel Kingston