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The Jamaica Pegasus Hotel
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Reviews (576)
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394 - 399 of 576 reviews
Reviewed April 9, 2013

I stayed at the Pegasus on a recent business trip in March. The service was consistently poor, slow and inadequate.
The rooms are shabby and badly in need of a refit. I certainly could not recommend it as a business hotel. Say at the Spanish court if you can is my advise!

Stayed: March 2013, traveled on business
2  Thank tom o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter H, General Manager at The Jamaica Pegasus Hotel, responded to this reviewResponded April 26, 2013

We appreciate the comments you made following a recent experience at the Jamaica Pegasus although we are dissappointed that your stay with us was not more memorable. New Ownership has recently acquired this fine property and is invested heavily in upgrading not only the physical structure and appearance but also the services that it offers. We hope that you will give us another opportunity to show you that your experience was an isolated situation and not the norm for the Jamaica Pegasus.
Respectfully.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

I stayed at the Pegasus in Kingston, Jamaica recently. The hotel is not new and could probably do with some refurbishments here and there but it is clean and comfortable and the staff is very pleasant. The location is also excellent for a business traveller to Kingston and I felt very safe. The food (I only had breakfast) is good.

Room Tip: I was in a room overlooking the pool area and could hear events which were held there.
  • Stayed: March 2013, traveled on business
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Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013 via mobile

Hotel is great and the food is good my stay was excelente and i will returned in the near future with my friends. Thanks to all of the staff there. The hotel is near to,parks , supermarket, Restaurant , buses , and so much in the area.

  • Stayed: March 2013
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Thank halfwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013

Good layout. Very nice grounds. Large swimming pool. Food is tasty, but seem to be out of several items on menu or some of the ingredients. Slow service at poolside, so don't be in a rush.

Room service very quick with cleanup. Great views in the upper floors, facing mountains.

  • Stayed: April 2013, traveled on business
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Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Very good business venue with nice range of foods and drinks served, particularly nice is the pool bar. Staffe very nice and efficient, rooms are comfortable with fast internet link. Lifts seemed to take a very long time but otherwise everything else was functional. The pool, gym and tennis courts are also apleasant way to wind down and being close to the centre of kingston, it has easy caccess to many great places for dinner.

  • Stayed: March 2013, traveled on business
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Thank Stefano F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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