We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“ELVIS ROCKED!!!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Bahia Principe Cayacoa
Ranked #6 of 60 Hotels in Samana Province
Certificate of Excellence
Niagara Falls, Canada
1 review
“ELVIS ROCKED!!!!!!”
Reviewed January 22, 2011

We absolutely loved this place and will go back next year!!!! The hotel is beautiful and the people are OUTSTANDING.
The food was good,,,dont listen to the others that say it was bad,,,they try very hard to accomodate all cultures and you are in another country people you are not going to get the cuisine you get at home!!!!!
The staff at the pool (ELVIS,DANNY and LUIGY LUIGY) made our trip so much fun.
If you want anymore info or any pictures email me I would be happy to fill you in on anything.....
The only thing I will say is that the day trips are good but dont do more than one as they have duplication in them. The ATV run is the best sooo much fun!!
thebrat0669@hotmail.com

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brat0669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,852 reviews from our community

Traveler rating
    1,944
    1,297
    406
    127
    78
See reviews for
687
2,212
112
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,123)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
South East
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 21, 2011

OK Where do I start. They check you in as you board the transfer bus, very confusing as you really have no idea why you are queued up, to get onto the coach and the Que hardly seems to move. Not what you need after a ten hour flight. I could see no reason why it could not have not been done on the coach as you travelled to the hotel..The transfer took about a hour. some parts of the trip had bumpy roads, but they are widening and replacing the road.
If you want the Savoy or the Ritz go to the Savoy or the Ritz. The Hotel has different grades of accommodation, The better the accommodation the further from the the noise and the Hubble bubble of the entertainment . Yes there is lots of stairs to get to the main hotel block. Ten minutes to walk down the stairs to your room? maybe if you were in the furthest block away.The carts run to and fro your villa block every few minutes, the longest we waited was, ten minutes and that was at peak time. (7-8 evening meal)
The beaches, I say beaches as there are three to choose from, one large and two small. The larger beach has a lift going to it from the main hotel block. The other two beaches were situated nearer the other villa blocks.The sand on the smaller beaches was firm and had a grey tint. Guest were getting there from early in the morning to sun bathe so could not have been all bad. The main beach looked like soft sand, but as I never used it I cannot really comment.
Our room was based in a Villa block over looking a small bay,beach, jacuzzi pool area and a snack bar. We only had a partial view of the bay ,as we had a tree blocking our view, but i believe that the hotel has left some natural trees in the grounds, so that it does not look to manicured.
Our room consisted of two large wardrobes, a bathroom with a bath jacuzzi type bubble jets, and also a shower over the bath,the toilet in the bathroom was separated by a frosted glass door,Our bathroom also had a separate shower, which was big enough for about three people. HOT WATER, yes there is lots of hot water, but you have to be patient and run it for a while, We never went without hot water at anytime night or day, just run it and adjust the temperature valve CORRECTLY. Our bed was very large about 7x7 only criticism was it could have been a little softer,as it it was a little on the firm Side.We also had a small lounge with a settee, a small table and chairs lamps etc.We also had a balcony with plastic table and chairs.The apartment also contained fridge with a couple of beers in it and soft drinks Coke, sprite, water etc . There was also a TV but not many English speaking channels for the news but there again not in the room a lot to worry about that.
Room cleaned right through everyday with clean towels etc, so no complaints there. There is also a safe in the room, I believe that it was $4 a day to rent.

The hotel has 3 la carte restaurants and a buffet restaurant. we only tried one of the la carte restaurants the meat and fish,. The meal we had was very good along with the service.
The main buffet food was on the whole pretty good for massed cooked food, lots of variety. but not always as hot as it could have been.The people that complain about the lack of variety must have tried to place the whole restaurant on there plates in one go ,every meal,you know who you are :) The staff were warm and friendly to us, always had a smile on there face and worked really hard.The wine with dinner well could take it or leave it.
The only person without a smile on there face was the Thomson rep , her organisation skills are not the best , enough said.
I could waffle on some more, but I won't. Feel free to message me if you have anything concerning you.
Oh internet WI FI $20 a hour and only in the lobby,

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 2Tinkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 20, 2011

We stayed at the Cayacoa the second week in January in 2011 for seven nights (young couple). We booked before Christmas and got what seemed to be a very good value deal considering how far away the DR is and the fact it was billed as a 4* all inclusive.
Although this review is primarily about the hotel for those English travellers reading this I would just say although it is a long flight if you travel with Thomson there is very good leg room (33") and I was quite comfy despite being 5'10" and my partner is over 6ft.
However, the arrival and greeting at the airport was quite unco-ordinated with the hotel staff attempting to administer the check-in paperwork whilst we were trying to board the transfer bus - one of five they had waiting all to go to different resorts. I appreciate staff were trying to expedite the process and avoid long queues at the hotel reception - but after a 10 hour flight, to have 20 people queuing in the heat on the tarmac trying to get the room info and their bags onto a bus whilst being harassed for a tip from the porters was a bit annoying.
The transfer was well over an hour and the roads in the DR are not too smooth so be prepared for a bit more travel when you do arrive.
It's a big hotel you need to be able to walk around (up and down stairs etc) and the guests are predominantly American, Canadian, German and English.

The positives about the hotel:

- Good choice of food in the restaurants and well prepared in our opinion. We didn't get ill at all but we were very careful (avoided eggs, not too heavy on the free booze and stayed out of the midday sun). Try all three a la carte restaurants if you are feeling adventurous. Contrary to other views on this site all of them were fine and provide a nice contrast to the fast pace of the main buffet restaurant.
- Communal areas and our room were clean and spacious, cleaned regularly and towels, bedding changed frequently although we were missing towels from time to time.
- Grounds staff work tirelessly to keep the flaura and fauna looking great as the hotel is set in extensive gardens.
- Security seemed well thought out as we had an armed guard at the entrance to our villa complex (although he was asleep on a couple of occasions we walked passed!). Although there were people who weren't holiday makers around we felt relatively safe throughout our stay.

Some of the negatives we experienced:
- We waited a long time for our luggage to be dropped off to our room when we arrived (about 1 and a 1/2 hours).
- Our room was two queen beds rather than one double as I had booked. I didn't realise until I walked past another room and saw the different layout. It was also a considerable distance from the main complex (10 mins walk down a steep hill or a series of steps weaving through the lower hills of the complex). If you didn't want to walk there was a sporadic shuttle bus if you were prepared to wait.
- Our safety deposit box code didn't work and it took two phone calls and a personal visit to reception to get someone to to come and look at it. This sounds quite trivial but we had passport, tickets and $500 dollars we had to either carry around or leave in the room unsecured (not advisable) and a trip to reception was quite a trek from our room.
- The air conditioning in our room failed on day five. We reported this to reception and when we got back to the room later on someone had obviously tried to fix it but it was still not working. Another phone call to reception and at 10.30pm they sent an engineer who tried his best but it wasn't fixed so we had a rather uncomfortable night. The next day we complained to the rep and when we got back from our excursion it was working again.
- The water was at best lukewarm in the shower on several occasions which was annoying in the morning when you just wanted to go up to breakfast but had to wait and hope the water warmed up or go to the restaurant without having had a wash.
- The room key didn't work one night when we got back from dinner at 10pm. I was bursting for the loo but there were no communal facilities near our room. The security guard radioed up to reception and we stood outside our room for 30 mins waiting for someone to turn up but eventually ended up trekking back up to reception to get it sorted.
- The staff speak quite limited english so trying to get people to understand when you are asking for something complex and beyond the basic spanish you learn in school is quite a challenge.
- There weren't enough sun loungers anywhere because people would dump their pool towels on the loungers and then wander off for hours at a time. You couldn't move the towels but it was clear the loungers weren't being used. Very unfair.
- The main beach that the hotel maintained was OK but got very crowded and sometimes was littered with used plastic cups. It is not a private beach so expect noise and to share the sand and sea with other people such as locals and other visitors. Its also not powder white sand and crystal blue sea as the brochure would have you believe!
- I would like to have tried the spa but when I saw the prices I gave it a miss! Although I am sure it is great the treatments were very expensive. A massive contrast to Sri Lanka where I stayed in a 5* and paid about half what the Cayacoa charged for a facial.

A couple of small things. The hotel runs a shuttle bus to the town of Samana which is great as its something to do and the hotel sponsors a strip of shops in the town which is positive. Don't go down there though if you don't really know what you are looking for or don't like hassle from local sales people as they are extremely pushy.

Excursions - lots to choose from. We did whale watching (OK, but expensive and take a hat and water) and horse ride/ El Limon waterfall (really good - would recommend and not too expensive).

Overall the hotel probably just scrapes a four star and it would have got a better score from me if some of the issues above hadn't arisen or been resolved more rapidly. I wouldn't tell people not to go but I wouldn't go back. We did relax and enjoy a lot of the holiday but I'll end by saying we stayed in Taba in Egypt - same board basis and star rating - for a lot less money the same time last year and for us it was a better holiday.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RuthW21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2011

This was our first trip to Dominican and we were impressed by the beauty of Samana but we also noticed right off the bat when you leave the airport you see so much poverty and garbage everywhere in the streets in the ditches etc. The town of Samana is very intimidating and we were affraid to leave our resort.

Once we ventured out, the boutiques are pretty and the salespeople there do follow you everywhere in their store and they do pester you to buy their souvenirs.

There always seemed to be a local that would follow us the whole time in our town outing and he'd show you where everything could be found. At the end of the day, he would ask for a tip. Plenty of kids follow you as well and ask for tips.

If you are a young woman, prepare to be stared at and whistledand pssst psst at. The Samana men are always watching for you. Kinda freaky.

Hotel is very nice and the food is good. Wine isn't. I recommend the strawberry daiquiries and fresh mint mojitos!!

6 out of 7 of us did get travellers diahrea. Bring your Imodium! The beach is pretty and the local kids sell shells and starfish. The pool chairs are more comfortable then the beach chairs. Go early because the chairs in both places fill up quick.

The only thing that was frustrating at this hotel was THE STAIRS. OMG if you are in the junior suites prepare to have major SORE legs / calves. You have to go up and down stairs everytime you want to go to the pool, beach, lobby etc etc. We were constantly calling the front desk to request a shuttle. Shuttles are coming and going pretty much all day and night.

The boat ride across to the other island is $20 and there isn't that much to do there except shop for more souvenirs or eat at their bar / restaurant. Yes the beach has whiter sand there but really, not much to do there....

Try the quad ride excursion!!! That's fun! You get to see more of Samana and you see families in their small homes and in the end you go to an amazing beach. So many kids run along the trail / street to wave HELLO HELLO!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DanielleL2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2011

This hotel in our opinion was excellent value for money, the food wasn't always hot but what can you expect from a buffet catering for numerous guests.
We have no complaints about the holiday other than the staff in the buffet restaurant could be a little over zealous at clearing the tables so make sure you leave something on the table to indicate you are returning...or your wine etc will be gone!
Overall a great holiday and just what we wanted for a great relax and recharge.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 187056Kim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 18, 2011

We returned yet again and stayed from December 13/30. It was fantastic to feel the love and warmth of all the staff there who are more like family to us than just workers and were just as happy to see us as we were them. As usual everything was just as good as it always has been there which is why we keep going back. Good food, friendly staff, and a very clean hotel. This time we found the entertainment in the disco was a little better than usual. I know a lot of people complain, but they try very hard and do a very good job of it. Met some very nice people there especially Lyn and Nick and their so well behaved children. It was a pleasure to have met them and hope again we will meet. It is a nice intimate hotel, not overly busy, nobody from the animation staff pushes you to partake in games etc. There is so many different places to hang out there. Even on the odd rainy day, they have a lovely spacious lobby bar where you can spend time reading or whatever. Also in the lobby bar you will meet the amazing bartender Angel and his friend Luis. Also a special friend there is a waitress by the name of Alto Gracias. In the buffet is a lovely manager by the name of Dadies and lots of friendly servers who went out of there way to greet us every time we ate there. Another lovely person is the lady who opens the door for you at the buffet by the name of Esmerna. If you can remember in your visit, tell them "Tony Montana" and his wife say hello. All in all just another wonderful way to spend Christmas at such a lovely hotel and location. We are looking forward to our fifth visit in the near future. Regards, Tony & Joan.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TTC643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St-Polycarpe, Québec
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 17, 2011

We spent the first week of january 2011 at the Gran Bahia Principe Cayacoa, and the whole experience was so pleasant !
Our 2 teenagers and us were all exhausted and all we wanted was to enjoy a relaxing, peaceful vacation...and that is precisely what we got !
The hotel is beautiful, the cliff location extraordinary - panoramic view wherever you are,
if our hospitals were as clean as this hotel the whole population would we healthier
and it would lower the cost to our government !!!
The buffet, a different theme every night, was so good we did not bother to make reservations at any of the 3 à la carte restaurants. Only the oriental on Wednesday was
so-so, the sushi is more like grocery bought when we expected a feast of treasures from the sea, and the hot dishes were quite ordinary. Since it is the only damper on our week, and there are 3 restaurants to try... it is not a problem.
We knew the beach was small, so there was no surprise. It is small...and clean, and big enough for all ! The pool area is beautiful, the water is fresh and clean, the animators are funny and courteous, they won't badger you to participate in their games if you prefer reading or snoozing.
Our room was big enough, the king size bed comfortable, and it was quiet enough for a
12 hour sleep every night - we were there to REST and we did !!!!
We loved the Limon Waterfalls - even if it is hard to get there - wear running shoes you don't want to bring back home - it is soooooooo worth it. The afternoon at beautiful Cayo Levantado beach was fun. Bring money to eat/drink.
We spent an hour in the town of Samana - dirty, noisy & polluted. Hard to breathe.
The hotel high on the cliff felt like Mount Olympus, home of the gods....truly fantastic and surreal as opposed to the reality of Samana down below.
We would go again, if we got a good last minute deal on it, but, sorry, our hearts belong to Costa Rica & Jamaica

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jjjym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Samana Province
13.5 mi away
Grand Bahia Principe El Portillo
4.5 mi away
Luxury Bahia Principe Cayo Levantado Don Pablo Collection
4.5 mi away
Luxury Bahia Principe Samana Don Pablo Collection
Luxury Bahia Principe Samana Don...
#1 of 60 in Samana Province
4.5 of 5 bubbles 765 reviews
Show Prices
Show Prices
Show Prices
65.7 mi away
Grand Bahia Principe Turquesa
Grand Bahia Principe Turquesa
#60 of 111 in Punta Cana
4.0 of 5 bubbles 2,096 reviews
59.9 mi away
Grand Bahia Principe San Juan
65.9 mi away
Grand Bahia Principe Punta Cana
Show Prices
Show Prices
Show Prices

Been to Grand Bahia Principe Cayacoa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Bahia Principe Cayacoa

Property: Grand Bahia Principe Cayacoa
Address: Loma Puerto Escondido s/n, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Samana Province
#6 Spa Hotel in Samana Province
#6 On the Beach Hotel in Samana Province
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Cayacoa 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Facilities and services: Main pool with Jacuzzi surrounded by a sun terrace 3 beachside hydromassage tubs Loungers, sun umbrellas and towel service BAHIA SPA (additional charge) Water activity centre WiFi access in the lobby (1h per day free of charge) Wedding gazebo Buffet-style main restaurant and 3 speciality restaurants 4 bars, cocktail lounge, chill out zone, 1 snack bar Sports facilities: gym Pueblo Principe: Shopping and leisure mall with local craft stores, live music, shows, stores, bars and disco. Rooms: 295 rooms including 4 types: Standard, Standard with Sea View, Superior Junior Suite and Club Golden Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror. Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Terrace WiFi (no additional charge) Junior Suite: sitting area, sofa-bed and ironing set Club Golden Junior Suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Park Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Auditorium for corporate meetings Panoramic lifts Personalised menus (for celiacs, diabetics, etc.) Available on request Specialised service for organising weddings, incentive trips, events and anniversaries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with BP USA TRAVEL INC, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Grand Bahia Principe Cayacoa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe Cayacoa Hotel
Gran Bahia Principe Cayacoa Samana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing