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“A1 holiday, great hotel”

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Grand Bahia Principe Cayacoa
Ranked #5 of 54 Hotels in Samana Province
Certificate of Excellence
Reviewed October 13, 2013

For my husband and myself it was our first experience at an all inclusive resort for vacation. Everything was beyond our expectations, the hotel, the service, the food - the Buffet meals were fantastic, everything one would want and more and the highest quality foods. Le Gourmet a la carte restaurant was French cuisine at it's finest. All the staff at the resort were amazing, happy, couldn't do enough for us and so kind and loving. The views from our room at the resort was spectacular. Our 2 trips outside the resort, to Cascade/ Waterfall El Limon and Los Haistises and Bacardi Island experience were adventurous and very gratifying experiences. Our stay at the resort was overall a phenomenal experience. Our Air Transat contact person, Diane was very helpful and gave all of us her 24 hour phone number in case of an emergency. This was so reassuring, thank you Diane.

Room Tip: Golden section is very quiet and private with beautiful garden and ocean views.
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  • Stayed: October 2013, traveled as a couple
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1  Thank Kathleen090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 1, 2013

Dear Mrs. Kathleen

First of all thank you very much for staying in the Grand Bahia Principe Cayacoa and taking the time to write your impressions. It is great to know that you had a great time with us and It is a real pleasure to read your kind words about the services that you enjoyed.

Please, do not forget to contact us for your next visit, it will be our pleasure to help you with anything you may need.

Bahia Principe Hotels & Resorts, your best hotel in Samana.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

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1,537 - 1,543 of 4,016 reviews

Reviewed October 13, 2013

we was here for 2 weeks in september if you just want a relax beech holiday this is perfect, food was good staff friendly please and thankyou get you a long way,the only down side is the rush for sun beds in the morning was ammusing to watch the 7 am rush for the beach beds,there was always beds avalible late morning but a few more shades would be an improvement.take us dollers with you.jessica the rep changed my english money down town for me i tried in the bank but they dont change english money.she was really helpful dispite what some people have wrote.tip speak to people as you wish to be spoken to.make sure you get a safe i did here of some people having money taken out of there room remember its a poor country so dont leave temptation,apart from that fantstic holiday great value will be returning ,just book it you wont be disapointed

  • Stayed: September 2013, traveled as a couple
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1  Thank 262paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 1, 2013

Dear TripAdvisor member:

We appreciate the time taken by you writing a review of your recent stay and at Grand Bahia Principe Cayacoa.

Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team, we all took your suggestions as a learning tool and will keep working to improve our services and make sure our entire guest feel welcomed.

We look forward to welcome you back.

Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

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Reviewed October 12, 2013

Hubby and I recently spent two weeks at this wonderful resort. From the moment we arrived to the minute we left, we received excellent service from all the staff. Thank you to Danny on the front desk who not only gave us great service but had a wonderful sense of humour and made us laugh. All of the waitresses and waiters greeted us and their manners and service were impeccable. Special thanks to Juan in the buffet restaurant, you made our stay so special and made us feel very special, also your running of the restaurant was above and beyond. If we owned a restaurant we would want YOU. (Please remember people all over the world treat you like you treat them). We want to also thank the restaurant manager, and apologise for forgetting your name, you always greeted us with a smile. To Albis in customer service you did everything to make us feel at home and we are very grateful.
You cannot beat the views from your room at this resort.....spectacular.
Our room was always kept clean and any maintenance well looked after. We found the bed very comfortable and ample drawers and closet space.
The terrace overlooking the town of Samana was wonderful to sit and have coffee or drinks, a good portion of it under a shade canopy with comfy seats. We stayed in the main building and loved it because we were close to everything.
Loved it so much we have already booked a return visit.

Room Tip: Rooms in the main building were smaller than the Golden suites but were plenty big enough and we did...
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  • Stayed: September 2013, traveled as a couple
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2  Thank Nanalovestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Director de Relaciones Públicas at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 1, 2013

Dear TripAdvisor member:

It is an honor to read that you had a great time in our premises. Feedback such as yours motivates us to continue striving towards excellence. We are happy to know that you and your husband had a fantastic holiday with us.

We would like to thank you for recommending us!!

We would like to have the opportunity to welcome you once again at Bahia Principe Hotels & Resorts, your best hotel in Samana.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

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Reviewed October 12, 2013

Just returned from a fantastic 2 week stay at the cayacoa hotel, everything about the hotel was great, the staff amazing the food very good and much better than we expected after reading some of the reviews, can't understand some comments, it's a great place to relax and be looked after.
When we arrived we were given our room key on the coach so no queuing at reception, had a welcome cocktail on arrival with music and dancers, nice touch. Went up to room and 10 mins latter our bags were delivered, so easy. We had room on top floor with great view of the smaller bay at the rear of hotel, just amazing. Very comfortable room and huge bed, cleaned every day and bedding changed too, maid was brilliant. All area s of the hotel were well kept and clean.
Main pool was good and bar staff great and very helpful, I fact all the bars were good and easy to be served, restaurants were very good and again the staff amazing, you only just finished your drink and another would appear, fab. The views were stunning all around and a nice beach too.
First time we have been to an All Inclusive which included kayaking, wind surfing, snorkelling, and hobby craft all in, so fill your boots. So if your thinking of going to the Cayacoa then go, it's a great place. We thank all the staff for our fantastic vacation. One thing! Do try to learn a few phrases in Spanish, the staff really appreciate it and will help you learn more. Will definitely be going back

Room Tip: We emailed hotel after booking and asked for a room on 5th floor as wanted a nice view, and wow did...
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  • Stayed: October 2013, traveled as a couple
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2  Thank Colin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 2, 2013

Dear Mr. Colin:

Thank you for choosing our hotel for your recent stay in our Grand Bahia Principe Cayacoa. We really appreciate that you took the time to post your feedback and we are delighted to hear that you loved your stay in our hotel.

We look forward to welcome you soon at Bahia Principe Hotels & Resorts, your best hotel in Samana.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

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Reviewed October 12, 2013

We stayed at this hotel for 14 nights, , very good rooms, very good food, very good people, value for money was amazing, service was very good. We were lucky that this hotel was only 45% full so easy to get sun beds, bar service and food service, trips were expensive so see local taxi guy in town, or Raymond on the beach. The snack bar was a favourite lunch time place, Alex was the best bar man, with Victor coming a very close second, empty glasses you don't get here. Wanda in the restaurants was very funny and was always happy to help.

Room Tip: 5th floor views are very good, lobby level not so good.
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  • Stayed: October 2013, traveled with friends
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2  Thank 552Barry_M_12552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Director de Relaciones Públicas at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 4, 2013

Dear TripAdvisor member:

We truly appreciate that you took the time to share about your experience during your holiday in our Grand Bahia Principe Cayacoa.

Your comments are a valuable reference for other customers that we are considering for your vacation. We are delighted to know that I love the service of our staff, especially Alex and Victor, who will be more than happy when they read your comment about them.

We hope to have you once again in Bahia Principe Hotels & Resorts, your best Hotel in Samana.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

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Reviewed October 11, 2013

We spent one night here. The hotel was very nice. Staff was friendly. Great views from various locations on the property. Our room was on the first floor and overlooked the pool and the ocean. From the town of Samana, we took a boat to the public beach on Cayo Levantado. It is a very nice beach. The walk on the causeway to the islands next to the hotel was fun. Unfortunately, it is not being maintained and the hotel rightfully cautions you to proceed at your own risk.

  • Stayed: October 2013, traveled with friends
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Thank LGude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Director de Relaciones Públicas at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 4, 2013

Dear TripAdvisor member:

First of all, I would like to thank you very much for taking the time to write a review about our Grand Bahia Principe Cayacoa. It is a pleasure to hear that you enjoyed your stay with us.

It is rewarding to receive compliments from our guests, and it would be even more rewarding to have the pleasure of welcoming you back with us!

Bahia Principe Hotels & Resorts, a 5 star experience in Samana.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

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Reviewed October 11, 2013

Nice hotel, food and staff.

Nice hotel, food and staff. We upgraded to the adults only and it was a lot quiter with the private pool etc however I wasn't impressed with the room as it looked nothing like the pictures online and we didn't have a sea view as such.

Other than that it was great.










Thanks

Stayed: March 2013, traveled as a couple
1  Thank Grahame G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
División Cuarto... B, Public Relations Manager at Grand Bahia Principe Cayacoa, responded to this reviewResponded November 4, 2013

Dear TripAdvisor member:

We would like to thank you for taking your time and write your comments about our Grand Bahia Principe Cayacoa. Please note we are glad to meet your expectations providing a satisfactory stay.

Finally, we want to thank you once again; letting you know that we are at your disposal in case you have any suggestions about our property in order to help us to improve our services.

Enjoy an all-inclusive holiday as a couple with Bahia Principe Hotels & Resorts.

Greetings,
Albis Corredor
Grand Bahia Principe Cayacoa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe Cayacoa

Address: Loma Puerto Escondido s/n, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Samana Province
#5 On the Beach Hotel in Samana Province
#5 Spa Hotel in Samana Province
Price Range: $125 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Cayacoa 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Facilities and services: Main pool with Jacuzzi surrounded by a sun terrace 3 beachside hydromassage tubs Loungers, sun umbrellas and towel service BAHIA SPA (additional charge) Water activity centre WiFi access in the lobby (24h per day free of charge) Wedding gazebo Buffet-style main restaurant and 3 speciality restaurants 4 bars, cocktail lounge, chill out zone, 1 snack bar Sports facilities: gym Pueblo Principe: Shopping and leisure mall with local craft stores, live music, shows, stores, bars and disco. Rooms: 295 rooms including 4 types: Standard, Standard with Sea View, Superior Junior Suite and Club Golden Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror. Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Terrace WiFi (additional charge) Junior Suite: sitting area, sofa-bed and ironing set Club Golden Junior Suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Park Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Auditorium for corporate meetings Panoramic lifts Personalised menus (for celiacs, diabetics, etc.) Available on request Specialised service for organising weddings, incentive trips, events and anniversaries. ... more   less 
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Also Known As:
Gran Bahia Principe Cayacoa Hotel
Gran Bahia Principe Cayacoa Samana

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