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“loved hotel”

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Grand Bahia Principe Cayacoa
Ranked #6 of 54 Hotels in Samana Province
Certificate of Excellence
LONDON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“loved hotel”
Reviewed March 9, 2008

we had a great time met great poeple.food was lovely.hotel clean.would say beach small.if going out on trips go see local man on beach.we went across to bacardi island .had a great day.also took atrip to limon water fall.did horse trip down to the fall.found that abit scarey.but was a veiw to be seen.all in all a great holiday.would say go if you can.we are trying sri lanka this year so wish us luck.ha ha.

  • Liked — cleaniness
  • Disliked — all great
  • Stayed September 2007, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
2 Thank LondonFatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Bracebridge, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 7, 2008

We stayed from February 25 to March 3rd, 2008. Had the time of our lives. Hotel is reminiscent of Bermuda with it's pastel colours and architecture. Fabulous rooms with four poster beds, marble bathrooms, terrific views from balcony that overlooked Samana Bay and Cayo Levantado Island. We could watch the humpback whales jumping in the ocean from our rooms.
Staff is very friendly and eager to please. You should attempt to learn some spanish to ease communication.
Food in the Buffet Restaurant is better than the A la Carte Restaurants. But service is speedy everywhere.
Hotel is very clean and well-kept. Gardeners and hotel maintenance staff are constantly cleaning and tidying.
We tried to use the equipment in the gym but the treadmill was broken and so was one of the bikes. Spoke to our rep, but don't know whether that has been rectified yet.
Transfer to hotel was speedy. Transfer to Airport at the end was late by 1hour 15 minutes but we made the flight in time. My husband was very happy and trust me, he's hard to please.

  • Liked — Room, Views, Beach, Food, Hotel Architecture, Friendly Staff
  • Disliked — Broken Treadmill, Had to travel to other resort for Windsurfing and Sailing.
  • Stayed February 2008, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
7 Thank MuskokaMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 6, 2008

Though it's a 3 hour drive from the airport, the route is scenic and it's well worth it when you get there. The resort is beautiful, quiet and very well kept. The staff are friendly and the food was really good. Great for couples.

  • Liked — Food and atomsphere
  • Disliked — Only 2 computers available.
  • Stayed August 2007, traveled with friends
    • Value
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Helpful?
2 Thank TravelingGirlNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
2 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 5, 2008

I booked this trip online with Signature Vacations via Selloffvacations.com. In the description it stated that the hotel was located 40 minutes from the new Samana Airport. After reading every detail, it stated in the hidden "Need to know" information that the actual port of disembarkation was Puerto Plata, 4 hours from the hotel. I was so alarmed I called Selloff to complain of the deceptive nature of the add. While they agreed, they could do nothing for us but re-book us into Samana at a fee of 240.00 each! While I was very disappointed, we reluctantly agreed. We did not want to travel 4 hours once we landed. So, buyer beware!!!

Once there however we were very happy with our choice. The hotel was beautiful, new, clean and spacious. The grounds were outstanding and the service was great.

The animacion team did a super job of entertaining guests who desired it, and did not hound those who did not. I learned that they work 12 days on and 4 days off. They were always smiling, and their hours were long (9-12am). They worked all day outside, and then put on shows in the disco at night. Very happy, hard working young people.

We were there for r&r and did not go on any excursions. You will have to read other reviews for opinions of those. But we met some fun people and managed to enjoy the beautiful weather and great service. The grounds were lovely. We usually started at the main pool, went to the beach for a while and ended up by the jacuzzi pools for some quiet time. Then drinks on the patio overlooking Samana, a nap in our room, and off to dinner.

The shows were fun and the more you put in, the more you get out. After the show, it was nightcap time and bed for us! Some young people would go into town for some dancing etc., and the disco was open till 1 or 2, but we would just retire to our beautiful room.

By the way, the rooms are spacious, clean and like new. The air conditioning was quiet and the room was not musty or damp at all. The noise level was very quiet and our view was great. Almost every room has a great view. The maid service was super. We never went back to our room to find it was not cleaned. Lots of bottled water, pop, and beer in the fridge.

We were in Puerto Plata last year, and while we thought it was great, it was not near the quality of this hotel. I thoroughly recommend this hotel for anyone looking for a nice quiet getaway with beautiful views and lovely service.

One last thing...the pool lounge chairs were wonderful..wood with thick cushions. ( I look for this when I research). Lots of shade huts on the beach, and while we were there it was never too busy!

The food in the buffet was very good. After a week though, I was happy to go home to some real meat!! My husband thought the fish was great though. We did not do the a la cartes due to the negative reviews of these, and we like to take our time and not be held to a reservation time to eat. But the buffet was indoors, which was nice (no bugs), and the service was impeccable.

Hope this helps!

  • Liked — How new and clean it was!
  • Disliked — The water at the beach was not the clearest.
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank AVE67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 2, 2008

In a nutshell, this resort was wonderful due to the clean, spacious rooms, spectacular views from almost every window (and there are many at this resort and they tend to be huge) and the nice variety of food, pools, beaches and activities.

We went as a large group- with 5 young children, 4 grand parents and a few other relatives. Everyone, from age 15 months to age 76 had a great time playing or relaxing at the beach. The young adults enjoyed an exciting adventure to a spectacular waterfall called El Limon where we swam in the somewhat cool water after a slightly frightening journey by taxi, horseback and hiking, which I would not recommmend to very young children or elderly travellers. Our 5 and 8 year old kids managed well. We were always unsure with regard to tipping. The thing to do is to give in U.S. $'s and our horseback guides actually demanded we give them at least $5-$10 each. I think they are not paid by the owners. I guess this is why there is such a gap between rich and poor. Anyways, carry some US money with you as some of them don't recognize Cdn $'s. Fortunately our dollar is worth more than the US $ now...

Our excursion to Cayo Levantado and the whale watching was fun. At Cayo Levantado, the sand is white and the water is quite clear. The water at the Bahia Cayacoa is darker and the sand is brown. Tried the sailing and the kayaking which was fun. The main beach is nicer than the smaller beaches. Although the smaller beaches are quieter and more intimate. So it's nice to have a choice.

The food at the buffet was ok. But there was a huge variety and different theme nights. We went to the Orchidea a la carte restaurant one night. It is beautiful, perched atop a cliff with spectacular views- unfortunately it was night time and we could not see outside. The food was rather disappointing. The shrimp was very good though.

The worst thing about our trip was the long bus ride from Puerto Plata- our travel agent assured me that we were flying in to Samana airport which is only 45 minutes or so from the resort. It took us almost 4 hours(!) from Puerto Plata. That made us pretty unhappy.

A few other minor complaints: Our key card stopped working one night and we had to wait for about an hour to get into our room. I think the battery was dying in the lock. It would have been nice to have more water pressure in the shower. There are lots and lots of stairs at this resort- which is great for your health. But some people might find it difficult to get around. If you stay at the main building, you'll be fine though.

The entertainment seemed ok, but we didn't see much of it. There were lots of Quebecers at this resort. Unfortunately, a lot of them smoke and smoking is allowed in some areas. Luckily, not in the restaurant.

The maid service was fine. I usually left an American dollar as a tip. One day I left a loonie - and they didn't take it! Maybe they thought it wasn't real money.

If you want a place to go where the scenery is marvellous, the rooms are clean, spacious and very comfortable, there is a large variety of food to eat and the beach is ok, the Bahia Principe Cayacoa is definitely worth looking into. Be wary of where the airplane is landing!

I was very happy that no one in our large group got sick from food poisoning. The water was good and the salads etc were fine. The only illnesses were mild sunburn due to not using anough sunscreen and one of us had a headache from the long trip to get to Samana. Oh yes, I was happy there were'nt many insects, flies or mosquitos to bother us. Whew.

  • Liked — The spectacular scenery, the spacious rooms and
  • Disliked — nothing significant
  • Stayed February 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
6 Thank Herogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welland, Ontario
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 2, 2008

Transfer to the hotel was easy, lots to see on the 1 1/2 hour bus ride. You stop at two Baha Principe hotels along the way to drop off guests. Check in was done on the bus so when you got to the hotel you went directly to your room. We did not like the location of our room (too noisy) so we requested another room and was accomodated. The rooms are beautiful,,, certainly earns the 5*. All rooms are oceanview and ours faced the sunset... breathtaking. Lots of chairs available near the pool, no need to reserve. Pool bar is great, close and never busy. Although the sand in not white and the water is not turquoise, the waves were great for boogie boarding and body surfing. The ocean was warm, the beach was clean and always lots of lounge chairs available. We did not try the a la carte restaurants, there was always good variety and good food at the buffet (and you get to sit in the open dininning room watching the ocean). The staff was very friendly, but left you alone when you did not want to participate in the activities. The spa is exceptional. I got a manicure and it was reasonably priced and proffesionally done. The gym needs some improvements. Most of the cardio equipment (bikes and treadmill) were broken. And the rest of the equipment was minimal. We had an enjoyable week with lots of sun, food, swimming and relaxation.

If you want a quiet, enjoyable, relaxing vacation this is the place to go.

  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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Helpful?
5 Thank islandh0ppers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed March 1, 2008

The GBP Samana is a wonderful hotel to rest and relax. It is intimate because only 108 rooms. But this makes your stay even more enjoyable because there is always room around the pool for chairs, the staff knows you well after a day because not so many guests. Since hotel is small, only 2 a la carte restaurants are available but the buffet is so good, it doesn't matter, even fussy eaters will be happy!

As usual, with GBP hotels, the common areas and the rooms are always spotless and very clean. The rooms were very nice with 4-poster beds and I had a room with a balcony facing the ocean and the sun would set there at night, it was marvelous!!!

The staff whether it be the animation team (Yordy, best bachata professor), the restaurant team (Marisol, hostess with the mostess), the bartenders (Juan, my Capriña especial) or the administration staff (Andrés, the best concierge): all of them are so nice and they want to make your stay very enjoyable!

So the beach is not white sand or the water turquoise but the waves are fun and the sea is great. When you've been all over the islands, this place is special and should not be missed. The hotel's architecture and the fact it is up on a little cliff makes it look so wonderful!

I would back anytime for sure!!!

  • Liked — Staff!!!
  • Disliked — Piano bar, needs a little more action to make it fun at night!
  • Stayed February 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Cyntella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe Cayacoa

Property: Grand Bahia Principe Cayacoa
Address: Loma Puerto Escondido s/n, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Samana Province
#6 On the Beach Hotel in Samana Province
#6 Spa Hotel in Samana Province
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Cayacoa 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Facilities and services: Main pool with Jacuzzi surrounded by a sun terrace 3 beachside hydromassage tubs Loungers, sun umbrellas and towel service BAHIA SPA (additional charge) Water activity centre WiFi access in the lobby (24h per day free of charge) Wedding gazebo Buffet-style main restaurant and 3 speciality restaurants 4 bars, cocktail lounge, chill out zone, 1 snack bar Sports facilities: gym Pueblo Principe: Shopping and leisure mall with local craft stores, live music, shows, stores, bars and disco. Rooms: 295 rooms including 4 types: Standard, Standard with Sea View, Superior Junior Suite and Club Golden Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror. Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Terrace WiFi (additional charge) Junior Suite: sitting area, sofa-bed and ironing set Club Golden Junior Suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Park Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Auditorium for corporate meetings Panoramic lifts Personalised menus (for celiacs, diabetics, etc.) Available on request Specialised service for organising weddings, incentive trips, events and anniversaries. ... more   less 
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Also Known As:
Gran Bahia Principe Cayacoa Hotel
Gran Bahia Principe Cayacoa Samana

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