My husband and I were on vacation in Punta Cana and swimming in a designated swim area when one of their boat drivers was driving recklessly and came to close to the area pulling a couple of kids on a tube. He swung the tube around and into the swim area. My husband and I were in the path and had no time to move out of the way of the tube coming at us at at least 15 mph. My husband managed to duck under water and the tube grazed the top of his head. I was struck up the side of the head and shoulder. The driver of the boat ran away. It took several days for them to acknowledge they were at fault. I required immediate medical care. Though they did pay the onsite medical bill they are not providing insurance information for my medical bills after returning home. A few days after this accident, their glass bottom boat was driving through the designated swim area. They have shown no concern for the safety of others. It was obvious that the drivers are not trained in how to handle a boat safely or how to handle an emergency appropriately. Even after the accident happened, the staff just stood and looked at us. No one offered help. I wore a neck brace our whole vacation. Training and safety did not appear to be a priority.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.