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Luxury Bahia Principe Cayo Levantado Don Pablo Collection
Ranked #2 of 53 Hotels in Samana Province
Certificate of Excellence
Riga
Level 6 Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The private island”
Reviewed May 5, 2013

We visited the hotel with my wife at Christmas of 2012 (16 hundreads for 7 days in junior suit from our german agent). This is not a first Bahia Principe hotel for us. Bahia Principe Cayo Levantado is 5 stars hotel and only 50 minutes from Samana airport (you will pay 15$ DR tax per person in an airport) and then a 10 minute boat ride, We took some local taxi driver for 130$ return trip (I found him with google). The place is simply fantastic (you are living on the private island), but we visited some better Bahia Principe hotels. Nice service, rooms, bars (Barcelo imperial, Brugal Extra, Chivas are inclusive) restaurants (especially Don Pablo Gourmet Restaurant). Minuses: poor animation (they were nice and funny, but lazy), poor fitness, my wife met coackroach in bathroom (but maids kiecked away them from our suit) and the swimming pools are not fantastic. What else? I am not a biggest fan of SPA, but SPA was nice and not very expansive. And do not visit Samana (nothing special there). P.S. for USA people why you are leaving tips in all inclusive hotel? Ok, you could leave 1$, but no more this is stupid.

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Scorik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 29, 2013
Dear Sorik:

I would like to thank you for writing a review about your experience at the Cayo Levantado Hotel. In the name of the Hotel Management, we would like to thank you for choosing our hotel for you holidays.
We are very happy to read that you had a memorable stay thanks to the friendliness of our staff members, the beauty and the cleanness of our premises and facilities, and the good work of our staff. In Bahia Principe we are committed to ensure a memorable holiday to our beloved guest.
All comments you have expressed have been considered and we assure you that were sent to the heads of the departments involved, and take the necessary action.
In case you decide to come back to our hotel please let us know in order to assure everything will be like you were expected or we will recomend you another Bahia Principe Hotel with more entertainment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Toronto, Canada
Level 5 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed May 4, 2013

Luxury Bahia Principe Cayo Levantado
5 stars
1 one hour from the airport (then a 10 minute boat ride)
Adults only
This is an excellent hotel for weddings, and for couples celebrating anniversaries, birthdays and special occassions.The hotel is on its own private island with private beaches and staying here is like being on your own deserted island.A true 5 star property with 5 star dining, beautiful rooms (even the entry level rooms have jacuzzi style tubs) The hotel has great gym, one main buffet and 3 a la carte restaurants. All guests
also have 24 room service and unlimited a la carte dining. This resort definitely has the 'Wow' factor and is actually priced cheaper than comparable 5 star resorts in Punta Cana and Mexico.
The beaches and the sunsets here are spectacular. This is definitely a great resort for honeymooners. The hotel offers free wifi to all guests and a complimentary shuttle to the mainland which runs several times a day.
Overall this is definitely a true 5 star property that is easy to navigate, and this is the perfect hotel for guests who do not want to leave their resort, as it has privacy, beautiful rooms and one of the nicest beaches in Samana.

Room Tip: All though you are on an 'island' the hotel offers a free shuttle service several times a da...
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  • Stayed April 2013, traveled on business
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Helpful?
6 Thank martino1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 29, 2013
Dear martino1969:

In the name of Bahia Principe Hotel Management, I would like to thank you for your loyalty when choosing a hotel for your holidays and for posting your experience.
In Bahia Principe Cayo Levantado we are committed to provide an excellent service through a high qualified team.
We hope to welcome you soon, please contact us before your arrival,
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 3, 2013

we have been to this hotel before, and we can't wait to go back, the whole place is so beautiful, i've never seen staff working so hard, and so cheerful while at work, and the friendliness is so genuine. You are treated like royalty, the last time we were there we met some lovely people, and we had so many laughs, staff included in this laughter, it was so much fun. ok the bar in lobby closes quite early, we do like a drink but this early closing didn't really bother us, as we just went down to the beach bar. We came home from this wonderful place, told our family and friends how fantstic it was, so now we have booked to go back next year and taking some family and friends with us.you can not fault a single thing with this hotel. the staff are great, food better than great, the whole place is amazing. WE CAN'T WAIT. Just hoping that this year flys past.....

Room Tip: as long as your not over looking the back of the hotel you can't go wrong all the rooms are beau...
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  • Stayed September 2012, traveled as a couple
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Helpful?
4 Thank 324carolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 29, 2013
Dear 324carolt:

I would like to thank you for writing a review about your experience at the Bahia Principe Cayo Levantado Hotel. In the name of the Hotel Management, we would like to thank you for your loyalty towards our hotel while choosing a place to enjoy your holidays.
It is a satisfaction for us to acknowledge that you had a wonderful visit to our hotel facilities thanks to the friendliness of our staff members and the variety of our gastronomy and beverages. In Bahia Principe those aspects are part of our main target, and we work hard to turn them into our strengths. We are looking forward to welcome you next time, please contact us before your arrival.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 1, 2013

We stayed last year Nov 2012, hotel offers good service, good selection of food but need some flavor. Service is good and the resort is in super location with great views. If you dont like walking get a room in villas closer to the main building, as there is a lots of walking to do if you stay on the top of the island. Room Service excellent, much better than Punta Cana GBahia we stayed at in 2011. Overall recommended.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
3 Thank BentleySS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 29, 2013
Dear OlivecS:

I would like to thank you for writing a review about your experience at the Cayo Levantado Hotel. In the name of the Hotel Management, we would like to thank you for choosing our hotel for you holidays.
We are very happy to read that you had a memorable stay thanks to the friendliness of our staff members, the beauty and the cleanness of our premises and facilities, and the good work of our staff. In Bahia Principe we are committed to ensure a memorable holiday to our beloved guest. On the other hand, I have to let you know in NOV 2012 we changed our executive Chef and the food taste has been improved since then.
We are looking forward to welcome you back again.
Please, do not hesitate to contact us for further assistance.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramsbottom, United Kingdom
Level 6 Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed May 1, 2013

i am not sure how to describe this truly amazing resort.
how do you sum up a perfect paradise?
if i start at the arrival - yes the transfer is a pain, after a long flight to face a 4hour (thomson say3 but nearer 4 with a stop at the worst 'bar' as a comfort stop). when you arrive for the ferry the reception is beautiful and elegant buiding, you are checked in and you bags are loaded here and then the ferry trip of about15mins.
you are welcomed on the pier with damp towels to freshen up, in the cool and relaxing lobby there is a brief but informative welcome and cool drink.
we were in villa 14 on the upper floor with a great view over the sea. the rooms are stunning, huge and spotless. linens are changed daily, turn down service and mini bar plus are also great. balcony huge - housing couch, armchair and coffe table to one side and table and 2 chairs to the other with citronella candle and matches and a fan
food is remarkable both in the restraunts and the buffet. my partner is gluten free and every effort was made to accommodate him - well over and above! - food from lobster and caviar to salads of every description and yummy puds were plentiful. the bars are wellstocked with generous measures and both international and local drinks.
hotel, grounds, gardens, pool areas, beaches and views were all perfect.
finally the staff were pleasant, hardworking and friendly. lead by Alexis who i fear must never sleep, they are funny, happy and dedicated to your happiness. - special mention the the 3 a la carte managers for looking after pauls diet, elias who marshalled his staff with humour and had eyes everywhere! and little victor who tried to teach me spanish.
despite the big boss of the whole biaha principe group holding his daughters huge wedding there, i can honestly say we were not affected in any way and service did not change.
so - - - - - how do you sum up paradise ?
see for yourself

Room Tip: email ahead and ask for example a quiet room, a sea view or near the pool and alexis tries his best...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
6 Thank AnneCissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 29, 2013
Dear legless50:

In the name of Bahia Principe Hotel Management, I would like to thank you for your loyalty when choosing a hotel for your holidays and for posting your experience.
In Bahia Principe Cayo Levantado we are committed to provide an excellent service through a high qualified team. I have shared your nice words with Alexis,Elías and little Víctor, and they are very happy.
We hope to welcome you soon, please contact us before your arrival,
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 1, 2013

Do not wait , just book this hotel as soon as possibel , sorry book this paradise as soon as possibel , but not all together , otherwise there might be no more vacancy for myself .
The hotel , the pools , the beaches , the gardens , the villas , are a dream .
Special thanks to so many staffmembers for making this holiday so great . Now I have to go on a diet because the food in any of the restaurants is six stars .

Room Tip: the best place to stay is a beachvilla
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Theo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 15, 2013
Dear Theo B:

I would like to thank you for writing a review about your experience at the Bahia Principe Cayo Levantado Hotel. In the name of the Hotel Management, we would like to thank you for your loyalty towards our hotel while choosing a place to enjoy your holidays.
It is a satisfaction for us to acknowledge that you had a wonderful visit to our hotel facilities thanks to the friendliness of our staff members and the variety of our gastronomy and beverages. In Bahia Principe those aspects are part of our main target, and we work hard to turn them into our strengths. We are looking forward to welcome you next time, please contact us before your arrival.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 30, 2013

We would recommend this Resort to anyone. The flight was 4 hrs. long to the main land and than 90 min bus ride to the ferry. The trip on the ferry was only about 20 mins but beautiful view. Worth the wait. When we arrived the staff was very friendly and helpful. Everyone was organized they attended to all of our needs.Beautiful resort was sunny every day , when it rained it rained at night. Not too crowded and plenty of room. The trolley rides were the best. Taking us to the beach or anywhere on the resort. Wait times were minimum. Food was excellent with plenty of variety.A little spice to life.Very clean resort and hard workers.

Room Tip: Rooms in Main Building are the quieter Junior Suites or Higher are Recomended
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Valerie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Víctor L, Manager at Luxury Bahia Principe Cayo Levantado Don Pablo Collection, responded to this review, May 2, 2013
Valeri l:

I would like to thank you for writing a review about your experience at the Cayo Levantado Hotel. In the name of the Hotel Management, we would like to thank you for choosing our hotel for you holidays.
We are very happy to read that you had a memorable stay thanks to the friendliness of our staff members, the beauty and the cleanness of our premises and facilities, and the good work of our staff. In Bahia Principe we are committed to ensure a memorable holiday to our beloved guest.
We are looking forward to welcome you back again. Please, do not hesitate to contact us for further assistance.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Luxury Bahia Principe Cayo Levantado Don Pablo Collection

Property: Luxury Bahia Principe Cayo Levantado Don Pablo Collection
Address: | Bahia de Samana, Isla de Cayo Levantado, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Samana Province
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Samana Province
#2 On the Beach Hotel in Samana Province
#2 Spa Hotel in Samana Province
#2 Top resorts Hotel in Samana Province
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luxury Bahia Principe Cayo Levantado Don Pablo Collection 4*
Number of rooms: 268
Official Description (provided by the hotel):
Facilities and services 2 pools 3 Jacuzzis with bar Large sun terrace and gardens with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 1 tennis court Motorised water sports (additional charge) Store Heliport WiFi access in the lobby and in rooms (free of charge) Main buffet-style restaurant and 3 speciality restaurants 4 Bars Cocktail Lounge Snack-bar Wedding gazebo Rooms 268 rooms including 5 types Superior, Junior Suite, Superior Junior Suite, Deluxe Junior Suite and Beach Villas. Superior Junior Suites, Deluxe Junior Suites and Beach Villas are larger than the Junior Suite and Superior. Room facilities: King size four poster bed Air conditioning Ceiling fan Sitting area with desk Balcony or terrace Fully-equipped marble bathroom with hydromassage bath tub, separate shower, bidet, hair dryer and magnifying mirror Telephone in bathroom Don Pablo Collection amenities Bathrobe and slippers Radio alarm clock with iPod docking station Direct phone line (additional charge for external calls) Flat screen satellite TV Safe Mini-bar with alcoholic drinks Wifi (free of charge) Coffee-making facilities Ironing set 24 hour room service Evening downturn service Outdoor Jacuzzi (Deluxe Junior Suites) Butler service Pillow menu Aroma menu Beach Villas: Seafront location with outdoor Jacuzzi, pillow menu available on request, baggage unpacking and ironing service, laundry service (optional) Other services Medical and pharmacy service (additional charge for both) Stores in the hotel Heliport and private boat (available on request for an additional charge) Mainland reception and transfer by boat (included in the booking fee) Specialised service for organising weddings, events and anniversaries. ... more   less 
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Also Known As:
Gran Bahia Principe Cayo Levantado Hotel
Cayo Levantado Samana
Cayo Levantado Dominican Republic
Bahia Principe Cayo Levantado
Cayo Levantado Hotel Samana

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