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“Wonderful representatives to help plan family excursions”
Review of NexusTours

NexusTours
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$12.00*
and up
Shared Arrival Transfer: Punta Cana International...
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: With over 20 years of experience and with presence in more than 15 countries and 48 destinations throughout the Caribbean and Latin America, in NexusTours we are not only the regional leader company in tourism services, we are also Your Local Experts!
Reviewed July 8, 2017 via mobile

My family and I stayed at Nickelodeon Resort in Punta Cana this past week. NexusTours have representatives on site to help plan and schedule excursions in the area. Rafael Leonidas was the representative that helped us. He was so wonderful to give us information on activities that were fun, exciting and appropriate for the ages of our kids. He truly cared that we had a great time. The day of our tour, he came out to greet our family and make sure we had everything we needed.
If you happen to be at the Nickelodeon Resort, stop by and see Rafael!

1  Thank hkypta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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in 4 reviews
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"fausto"
in 9 reviews
"leonidas"
in 4 reviews
"sensatori"
in 3 reviews
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221 - 225 of 917 reviews

Reviewed July 7, 2017

We went on this trip on the 29/6/17. The trip was one of the best we have been on. The Nexus Tour rep and sailing crew were very friendly and professional. Snorkeling was ok off the island but better at the beach. The BBQ lunch was superb and there was plenty of it. Plenty of drink and dance after the snorkeling. Very enjoyable.

Thank Mandy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2017 via mobile

We booked our stay with Breathless Punta Cana Resort through Nexus Tours. They took very good care of us! We had a shuttle with an awesome driver to the resort from the airport. They were super friendly and kind. Our trip coordinator, Ricky was amazing! He made us feel like family. He hooked us up with an awesome snorkeling excursion called the Caribbean Festival. We loved every one we have come in contact involved with Nexus Tours, and we highly recommend Ricky as a trip coordinator to anyone traveling to Punta Cana!

Thank MeganL2078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2017

We booked Nexus Tours for our airport transfers, and excursions during our stay in Punta Cana/Bavaro. The airport check in was kinda crazy, I expected to meet the driver and get on a van to our hotel. We actually had to wait in a long line at the airport in the Nexus Tour line even though we already paid for our van transfer. It was inconvenient, because other tours were picking their customers up from the baggage claim area. Our excursions were amazing! We did the all day catamaran tour which was AMAZING, but very long (keep that in mind) We also did the horse back riding, and each time Nexus Tours arrived in a very timely manner at our hotel for pick up.

Thank Kristin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 5, 2017

We had booked Nexus for our airport transfers through Viator. Great service and drive to/from airport and resort.

The problem is with getting any other information from the Nexus reps at the resort. When you are dropped off at check-in you are given a paper with the your rep's name and told to attend a welcome meeting the next morning. We missed the meeting by 5 minutes (as we were taking care of an issue with our room) and the rep was gone. The other Nexus reps there would not help and eventually just told me to text our rep. In fact, one of the reps who was wearing a Nexus shirt, told me he really didn't work for Nexus, but worked for one of the other excursion companies. I texted our rep, but she was not very responsive. Turns out the welcome meeting was just to find out about other tours and the trip back to the airport. Because of the poor response by all the reps, I just called Viator to confirm our airport pickup and booked our other excursions with other companies. A shame as Nexus lost out on booking more business from me, now and in the future.

Thank DebbieC1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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