My husband and I just returned from our trip to Zoetry and wanted to send our review in before life kicked in and we forgot the little details that made it special! We spent 3 days there and were celebrating our anniversary.
We chose to do the private transport and when we came through the baggage claim at the airport, our driver was right there waiting for us - and we were on our way! The drive took about 50 minutes - the driver was friendly and the ac was cold.
When we arrived, Carlos greeted us with a smile and Kenny rushed over to offer us the iced tea of the day (cinnamon). The check in was seamless and Carlos took us on a tour of the grounds, which were beautiful. The other guests were very friendly and relaxed. Carlos answered all of our questions and showed us to our room, which was beautiful! We had a ground level room with a spacious patio that overlooked a small pool. There are a couple of smaller pools on the property that back up to some rooms, and then there is a larger pool in the back closer to the beach. The linens were crisp and white, and there was a fruit tray (that they replenished daily) and a stocked minibar (complimentary).The bathroom was gorgeous! There was a huge soaking tub as well as a spacious walk-in shower.
We loved the food - we've been to some of the larger all inclusive chains and the food was decent, but we didn't love it. This was fantastic - there was plenty of variety for each of the meals. The seafood was so fresh, as were the fruits and vegetables. Each morning we enjoyed fresh juice and warm breads, with whole fruit spreads. Friday night was a beach party, complete with live music and a delicious buffet that included grilled lobster and steak.
The service here is what made it stand out the most to us. From the moment we got there we felt warmly welcomed. This wasn't super formal butler service that is crisp and impersonal - we felt like we were being looked after by friends. On our anniversary, they made us a special cake with our names on it, and from the first day everyone knew our names. Natalia does a fantastic job with her team and when they say that it's their pleasure to do something for you it is apparent that they mean it. We made a list of names to mention on the plane to try to not leave anyone out - Juan, Carlos, Ambierto, Rafael, Manuel, Fernando, Martina, Rosa - and Kenny at the bar took very good care of us as well! I enjoyed a massage and facial at the spa - Judy is phenomenal. Definitely ask for her if you go - she is a master of her craft. We had no issues communicating with the staff - everyone speaks enough English that our terrible Spanish wasn't an issue - and besides, we were in a spanish speaking country! Even the maintenance employees were friendly - our ac was making a rattling noise (but still worked fine!) and within moments of calling it in, he was there and had it fixed in no time.
Anything you ask for here, they will go out of their way to try to get for you. If you want to be welcomed into a smaller place to relax, recharge, and enjoy the beautiful surroundings - this is the place!
- Official Description (provided by the hotel):
- Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more less
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- Also Known As:
- Zoetry Agua Punta Cana Hotel Punta Cana
- Agua Hotel Punta Cana
- Agua Punta Cana