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“Words Can't Describe....How Perfect!”

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Zoetry Agua Punta Cana
Ranked #3 of 111 Hotels in Punta Cana
Certificate of Excellence
Park City, Utah
Level Contributor
230 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“Words Can't Describe....How Perfect!”
Reviewed July 30, 2010

We split our vacation between Secrets and Zoetry, mainly because we couldn't decide on our own and thru the research how to spend our 7 days. It was a perfect combination and being that they are sister properties, but an hour apart, both managers are very connected. Zoetry is a fantastic resort, hands down the most intimate and genuine vacation experience we have ever had. It's a very different vacation than that of Secrets. This staff and Natalia are the top. It's hard to know where to begin. The food and service in the restaurants has been top notch. We have wanted for nothing and everything we have asked about we have received ten fold. We are celebrating our anniversary and the whole resort has been a part of it. From breakfast and the band singing to us, to our room being decorated in flowers, a soaking tub of rose petals and candles, a private dinner with our own dessert and special set up with wait staff. We would have thought we had just married, the way we were being treated. The resort has impeccable grounds and the beach is pristine. Our room's patio exited right to the pool, but we spent most of our time under the gorgeous thatched hut umbrellas. The bedroom and bathroom are gorgeous! The shower and wood floors make you wish you could go home and duplicate the outstanding decorations. In fact, the thatched roof architecture is like an artform. Not only functional, the roofs are gorgeous to just spend time gazing at. I got a massage and facial and the massage was the best I've ever had. And the prices for the spa services were reasonable. On our last night the staff hosted a beach party for the resort that equaled any five star US dining buffet experience. The food was amazing and the outdoor decorations were made that day as we sat sunning ourselves on the beach wondering what the staff was preparing with the beautiful palms. Again, there is a reason this place has such great reviews. I commend the staff who make it fun to practice your Spanish. Remember that a few dollars here and there goes a long way to these hard working folks who take the time to learn the guests names and work so very very hard. My husband and I found ourselves here again. PS there is wifi throughout the resort which extended out to the beach, which is a biggie to me. On top of that there is free international calling.

  • Stayed July 2010, traveled as a couple
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Helpful?
1 Thank NikR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Cumming, Georgia
2 reviews
Reviewed July 26, 2010

My wife and I spent 7 days at Zoetry Agua and had a great time. No major complaints. The staff was very friendly and by the end of the trip, we were on a first name basis. I believe they really did care about making sure you had a good visit. The beach was very nice and clean. The rocks/reef kept most of large waves knocked down as compared to down the shore. The resort is small and quite so if you’re looking for 24 hour excitement, then this is not a place for you. You belong at one of the other large resorts that’s nearby. For July 4th, they even had a beach BBQ for the American's. It took them all day to prepare for this. The night life consisted of having a late dinner and enjoying talking to the other couples at the lobby bar. Met a lot of great people from all over the US and hopefully, we’ll see them again sometime. Many thanks to Natalia, Gregario (Night Bartender (Sorry if I misspelled your name), David, Hose, Christina and the rest of the staff. See you again soon.

  • Stayed July 2010, traveled as a couple
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Helpful?
Thank The_Bagwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwardsville, Illinois
1 review
Reviewed July 24, 2010

just got back from the zoetry with my family. would definately reccomend to anyone considering. its a smaller atmosphere which is what we liked. the ground were beautiful as well as the rooms. however the service could not be topped. carlos m was the best waitor ever. every need was attended too. the food was also amazing not a buffet style like most all inclusives...

  • Stayed July 2010, traveled with family
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Helpful?
Thank Eray7758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, MO
1 review
Reviewed July 14, 2010

My husband and I traveled to this resort for a friend's wedding, the first wedding held on the grounds! The location of the resort is about an hour away from the airport, but resort staff met us with signs at the airport and took us straight there. The resort itself is breathtaking, absolutely stunning. Exactly what you would expect for a tropical paradise. The rooms have some great space, and are thatch roofs on the top row. We slept very well and didn't have any problems. The food at all three restaurants is wonderful with fresh fruit and squeezed juice every day. Try a club sandwich, its always different! The staff is incredibly helpful and genuinely nice and ready to help guests with any and every request. Natalia the GM was wonderful, she took the time to spend with us and our party and knew all of us by name. She handles her tough and stressful job with ease and grace. I would highly recommend this hotel to anyone who wants a relaxing and romantic beautiful beach vacation. My only insights - bring bug spray and anti-itch cream because the rainforest bugs are brutal!

  • Stayed May 2010, traveled as a couple
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Helpful?
Thank maggiereavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prestonsburg, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 12, 2010

My wife and I just returned July 9 from the perfect vacation at Zoetry Agua Punta Cana. We can't believe anyone wouldn't be pleased with this place. Understand one thing.....this resort is geared to help a person slip away and rest. It is pure relaxation, great food, the most beautiful beach, absolutely gorgeous resort, and the most friendly and accommodating staff we have ever had the pleasure of meeting.

The resort is breathtaking. Well laid out, easy to navigate, and beautifully landscaped. The beach is pristine and Pablo works tirelessly to keep it that way. The ocean is clear and sandy. You don't have to worry about sea weed or rocks. There is a nice coral reef about one hundred feet off of the shore. Excellent for snorkeling. The pool is beautiful, very clean, and the best for sunbathing. The blue sunbeds are the most comfortable thing we've ever rested on.

Everything here is included: towels for the beach and pool, meals, drinks, room service, gym, wireless internet, international calling on the phone, satellite TV with English channels. The spa has some free services, but most have a fee.

The three restaurants were great. The Amaya was our favorite. The beach side Indigo was great, too. Every meal was prepared by a chef and it was awesome! Breakfast, lunch, and supper. And every snack in between.

The one thing that stands out the most though was the staff. We had read many wonderful things about Natalie, the GM, but didn't get to meet her until the last night. Everything was true about her, but what was so amazing, was that we didn't have to meet her, everyone was exactly like her. Friendly, kind, smiling, and accommodating. The service staff - reception and waiters - and many of the others' English was excellent. Jordani, Fernando, Junior, Juan, Rafael, Manuel, Enrique, David, Wariner, Carlos, Christina, Alexandra, everyone was great. Every reply was "It's my pleasure."

Realizing there isn't anything perfect......if I had to suggest one improvement, it would be the air conditioning. It needs to be colder and more of it. I had to stretch to find that one.

We really can't wait to get back there. We are already saving our money!

  • Stayed July 2010, traveled as a couple
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Helpful?
2 Thank padrejorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 12, 2010

We just returned from zoetry and it was worth every penny.  The rooms, people, food and ambiance was fantastic.  If you get the chance, talk to Natalia she had great recommendations on what to order off the menu (which was tough being everything was really good).  If you can't speak Spanish, it's not a big deal, Find other guests
who can help.  We really didn't find it to be a problem. We can't wait to go back next year with friends!

  • Stayed July 2010
    • Value
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Helpful?
Thank katisulli10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 8, 2010

First off i would like to say "WOWWWW", the location, food, service, scenery, people & management were great!!! The pictures on the site are replica of the resort. The grounds are gorgeous. We were on our honeymoon and have no regrets what so ever. It is more than want we excepted. The bar service, room service to each of the restaurants service was exceptionally wonderful. If your looking for a certain resort or vacation to do absolutely nothing but RELAX, this is the place to be......This hotel is more for couples than family......I highly recommend this hotel....and for our one yr anni. well be going to their other resort in the Riviera Maya..Cant wait

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank Dan_Fran_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zoetry Agua Punta Cana

Property: Zoetry Agua Punta Cana
Address: Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#16 Romantic Hotel in Punta Cana
#20 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zoetry Agua Punta Cana 5*
Number of rooms: 96
Official Description (provided by the hotel):
Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more   less 
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Also Known As:
Zoetry Agua Punta Cana Hotel Punta Cana
Agua Hotel Punta Cana
Agua Punta Cana

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