This is going to be a hard review to write as the folks were very sweet and TRIED to accomodate our needs and issues...BUT this resort did not stack up to a 5 star experience! We had visited the Zoetry Paraiso De La Bonita and had preconcieved expectations going in to this resort!
-friendly staff overall..
.. but at the end of the trip we were approached by several to 'remember their name', which we found out was due to the fact they wanted to be listed as 'favorite staff member' on the departure survey...of course this wasn't every staff member!
are beautiful and ocean has plenty of palapas and waitress was great-gardeners working daily to maintain but work is being done all around the complex (thatch roofs with tarps, weird scaffolding holding up the walkways and the bridge is in need of repair)
brick oven pizza was very good @ Indigo.... Olena restaurant has a tasty lobster roll and the vegetable stir fry with rice noodles was excellent. Room service food was good but we had some language barrier issues when ordering and had to send some things back, most of the time it was fixed but one night we never got any return with our food!
we had a suite with the private plunge pool (which another reviewer described beautifully).....it was beautifully decorated, thatch roof is 'art' in itself..outdoor shower is awesome and loved the lizard visits but had some drawbacks....AC was lacking...front room was on 61 degrees and bedroom on 62...it was very damp and musty in both...we never were really comfortable and some nights it was cooler outside..our shower area had a leak which they said was OK...but day later it had rained and we were leaked on headed to the bathroom.... water was everywhere in that room like we had showered...coffee maker didn't work...
had to always ask to have minibar restocked and it wasn't stocked when we arrived....
Awesome...respected our SHHH sign and we were able to choose when we wanted service as we didn't want them in there 3 times a day.....they did a great job but did notice a few inconsistencies
Awesome...great cappuccino's and a sweet treat and Juan Hilario(sp) made the best and provided excellent service...2-3 a day
great massage by Anna .....nice showers and environment...massage was outside in a draped room, private but tranquil garden in view...friends tried to use the sauna and hydrotherapy equipment but most didn't work!
Vendors by beach on a couple of nights:
We found these very annoying! You could not even walk 10 steps with out being hassled! Our room was in sight of the them and they would call out to us when we stepped out our front door just to look at the ocean...NOT what you want we you are trying to relax!
I do want to reiterate that the people of the Dominican are very nice!
We did discover that they are 'on their own time' and requests seem to be forgotten quite often although this could be the language barrier!
Sadly, I will personally recommend the Zoetry Paraiso De La Bonita over this one!
- Official Description (provided by the hotel):
- Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Expedia, BookIt.com, Travelocity, Agoda, Evoline ltd, Cancelon, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Zoetry Agua Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Zoetry Agua Punta Cana Hotel Punta Cana
- Agua Hotel Punta Cana
- Agua Punta Cana