Last week my daughter got married at the Barceló Premium in Punta Cana. The wedding was absolutely beautiful. The wedding coordinator at the hotel is a sweetheart. She was very organized and very helpful. I started planning the Wedding group travel in March of 2012 and Ariana answered every e-mail I sent within 1 day of my sending the e-mail. Every question was answered professionally and she always offered useful suggestions to make the day truly special for my daughter and son-in-law. Last year a friend of mine got married at Dreams La Romana and although her wedding was beautiful I don't think her wedding coordinator could have been any better than Ariana. Bravo Ariana! Muchas Gracias.
Ok, now my review of the hotel. We stayed in the "Prestige" section. I was very happy with my room. The majority of the wedding group were happy with their rooms and if they had an issue the front desk staff offered a solution as quickly as possible. I will say that being a Spanish student helped me communicate with the staff much more effectively. It seemed that if you respectfully tried to communicate with them they went out of their way to help. The Dominicans do their best but people need to remember that they also try to speak Russian, French and other Eastern European languages when their mother tongue is Spanish! They aren't even taught English in their public school system. If they want to learn English formally they must go to a private school which most can't afford. Otherwise they learn while they are dealing with tourists.
Although the "prestige" section is rated 4.5 stars I would say it is 4 star and the standard section is 3.5 stars. I thought the "a la carte" restaurants were good and I thought the main buffet was good as well. Don't miss the "Tokyo" Japanese restaurant.
As the mother of the groom said in the previous review Neilson was amazing. We met Neilson at the main buffet but he served us at the wedding dinner as well. He indeed took care of "the family"! I think could take a lesson or two from Neilson about customer service.
Last but not least way my new friend Riena at the front desk. Muchas Gracias Riena por todas!
I would not hesitate to go back to this resort again. If you understand that it isn't a 4 star you will appreciate it. You could not ask for a better beach!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Barcelo, Hotels.com, Orbitz, Travelocity, Expedia, BookIt.com, Hotwire, HotelQuickly, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and Hotel.de so you can book your Occidental Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Barcelo Punta Cana Hotel Punta Cana
- Breezes Punta Cana
- Barcelo Punta Cana Resort
- Barcelo Premium Punta Cana
- Barcelo Dominican Punta Cana
- Punta Cana Barcelo