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“Excellent Hotel”

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Catalonia Royal Bavaro
Ranked #44 of 110 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersGold level
Scotland
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed September 11, 2012

Our first trip to DR and the Catalonia Royal Bavaro exceeded our expectations! Our room was stunning, service was excellent and food was varied and plentyful. Staff are very helpful and polite and always had a friendly "buenos dias" with a smile when passing. I loved the waiter service on the beach, the swim up bar at the main pool and the tapas restaurant was excellent quality food. I would have no hesitation on reccommending this adult only hotel, they strive to keep standards high and do a great job of achieving it. We are a couple in our 50's and will definately be returning. Thank you Royal Bavaro we had a wonderful holiday!!

Room Tip: Ground floor rooms are not as private as 1st or 2nd floors as some of paths are right outside your b...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank SamanthaJayne06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 12, 2012
Dear Guest,

Thank you for choosing Catalonia Royal for your first visit to the Dominican Republic! Also we appreciate receiving your great review on Trip Advisor.
Thank you for your excellent recommendation and comments, we will pass on your kind words to our staff they will be most encouraged. It’s an honor to read you will be choosing us again in the future; we look forward to your next holidays!

Ysabel Sosa
Management Assistant
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5,328 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,010)
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English first
Lake Elsinore, California
Level Contributor
111 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
4 of 5 bubbles Reviewed September 11, 2012

The Catalonia Royal is a nice resort and we enjoyed the Adults Only concept but it was not fantastic. We did like our large, nicely furnished Deluxe Suite overlooking the gardens and Villas with private pool. We liked that there was untouched jungle to look at behind the resort grounds. The shower was really nice with 2 shower heads (1 was a rain shower) and the cute Glass with Reef and Fish dividing the shower from the large round bath tub in the room. Our king bed had a good mattress and was comfortable but pillows were very lumpy. We did ask for a different kind type of pillow from the pillow menu which we promptly received but it was hard. Everything with the Suite was very good and our maid was great. Very sweet and did a fantastic job cleaning. We tipped her every day and she made cute towel swans and there were flowers and leaves for decoration everywhere. Good turn down service as well. The resort does very well with at least the Deluxe Suites. The food and drinks were mostly only so so. The Italian Restaurant over on the family side was very good, Mikado Japanese Restaurant also on the family side was pretty good and fun and Cata Tapas on the adult side had a very nice atmosphere and the ribs were very good. Service at this restaurant was great. Breakfast & lunch at Thalasso Restaurant in the lobby building was good and the service mostly friendly. We did not like the Blue Grill at the beach for lunch. Our meal was not good and the service was indifferent. Some of the people working at the resort were very nice and helpful others seemed bored and just going through the motions. The Infinity pool next to the beach was very nice. Sometimes a waiter would come and take drink orders but other times not. You had to get out of the pool and walk wet over to the restaurant stand there until the bartender has time to make a drink. The other pool is at the back of the resort and the service at the swim up bar was good and the drinks were better there as well. But we did not find that pool or area as beautiful as the Infinity pool area where you could see the ocean from the pool. The overall cleanliness and upkeep of the resort was very good and the landscaping was pretty and well taken care of. The beach is very nice with tall coco palms, soft sand and a long stretch of beach. The ocean here is a green color (not the bright turquoise as in other areas along the coast) but still pretty and very clear visibility on most days. The sea grass was a non issue for us as it is natural and due to it there were tons of fish around the artificial reef. We saw a few smaller stingrays in the sand while snorkeling and 3 flat flounders so watch were you step. So in that regard we did like the beach and ocean here. The beach and pool area never felt too crowded and the beach waiter was a very nice gentleman that made the rounds. The beach bar under a Palapa Roof with nice chairs was cute and we loved the Maloo Fruit Juice Bar. Our best drinks at the resort were freshly made fruit juices from Maloo and a bit of rum from the bottle we received on arrival to our Suite. The other drinks were too sweet for our taste and the Margaritas and Mojito's where not good. We never had a problem finding 2 lounges in the shade at the beach or a free lounge bed around the Infinity pool. There was never a shortage of beach towels. One day they made fresh Seafood Paella at the beach for lunch which was good and one evening was a fun Beach Party with lots of BBQ food, a DJ, dancing and nice camaraderie with other guest. This resort did attract some really nice people and we made friends easy here. The resort was about 90% full and so was the family side. The family side landscaping and pool looked nice but it was way more crowded over there on the beach as well. It had that Mass-tourism feel which we don't prefer. At the Adult Only Royal side. The majority of guest came from Germany, Russia, a few other European countries and a smaller percentage from the US. We really enjoyed this mixture. And lots of cute honeymoon couples. There was even a marriage proposal in the Infinity pool.

Room Tip: I would highly recommend booking a Deluxe Suite as the other Suites don't have the nicly refurbi...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Munichchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 17, 2012
Dear Guest,

Thank you for posting your comment on Trip Advisor.
We are content to receive your valuable feedback regarding your recent stay at Catalonia Royal.
We are delighted overall you had a successful holidays with us, and appreciated our resorts ground and services, we will of course take note of your important suggestions and comments to improve in this areas.
It will be an honor to welcome you back and exceed your expectations.

Best regards.

Ysabel Sosa
Management Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 10, 2012

While the resort was breathtakingly gorgeous and our exclusive room with a private pool was the highlight of our vacay, the food was not good at all. When I say not good, I mean bordering on disgusting. The pizza was average and so we lived off of pizza for 5 days. My fiance and I loved the place, all the rooms are big and beautiful, clean, spacious and perfect. The grounds are of course well kept, the staff extremely friendly as well but the food was just bad. The breakfast at Thalassa restaurant was edible and so we filled ourselves to the brim in preparation to most likely starve for the rest of the day. The Tapas restaurant wasn't terrible but its only open for dinner and the portions are tiny- its a tapas restaurant so I guess I cannot complain about portion size. All in all I give Royal Catalonia a 3.5 overall, if the food were at all edible it would be a 4.5, most definitely.

Room Tip: Definitely shell out the extra dough to get the exclusive suite with the private swimming pool, it w...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Gingerbeer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 11, 2012
Dear guest,

Thank you for your time invested in this comment.

First of all we appreciate your comments about our resort grounds and rooms; also it’s a delight to know you received always a friendly service from our staff. We are sorry to read about the discontent with the food service, it would have been a pleasure to be aware at the moment to do our best in assisting you. It would be an honor to welcome you back, to exceed your expectations.

Best regards

Ysabel Sosa
Management Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 10, 2012

We spent our honeymoon at the Catalonia Royal Bavaro. I had high expectations based on the reviews and was slightly disappointed.
I will start with the bad first:
THE FOOD was the biggest disappointment. Thalassa was by far the best place we ate. Their pasta dishes were pretty good. We ate at the steak house on the other side one night and did not have a great meal. My husband ordered the churassco, I would recommend that. Stay away from the crab cakes, I don't even know how to describe them except they were cold, and reminded me more of sausage, didn't even resemble or taste crab. The Italian restaurant on the other side was pretty good, we ended up eating there twice because on the last night we tried to go the Hibatchi restaurant and it was closed. Weird. Also, the restaurants close from 6p-7p, you cannot get any food anywhere between those times-that includes drinks. Stay away from room service-that food was just horrible.
THE ROOM was the next disappointment. It was dark and always felt damp. It smelled of mildew and the sheets always felt wet. We could have asked for another room, why didn't we? I dont have a good reason except that it didn't seem to bother my husband.
HORSEBACK RIDING excursion was sad. The horses looked tired, had scabs. Just sad.
The good:
THE DRINKS were always flowing, great options, always had service at the beach, the bar, the restaurants. The price of the all inclusive is worth every penny if you like to drink.
THE STAFF was awesome. Friendly, helpful, always smiling, saying hello. Concierge could have been a bit more knowledgable but at least they were friendly.
THE GROUNDS were beautiful, well kept. You can tell the staff cares about what the place looks like. The restaurants were clean and very nice looking-each with different decor. The other side was just gorgeous.
PRIVACY was perfect. We could be social if we wanted and with it being adult only, we didn't run into screaming kids or annoying drunk people. You can get that though, just go next door. So I loved that there were options.
THE BEACH was breath taking. Lots of places to lounge, always found a spot to lay out and shade for my hubby.
SONOA ISLAND excursion was amazing. Catamaran out to the island was lovely and the island was gorgeous, felt like we were stranded on a deserted island.
LOCATION to the airport was great, it is the closest to the airport which made for a short car ride which I really appreciated because the people in the DR drive like lunatics-and I come from NYC.
OVERALL I would not recommend or go back to this resort. It was a great honeymoon and we had a lovely time but we are both foodies, the lack of great food was a big deal for us so we splurged one night and went to the JELLYFISH, a local restaurant off the resort. That was not only the best meal we had in the DR, but one of the best we have ever had. Worth every penny.

Room Tip: Stay off the first floor, you will likely have more light in your room which will probably help with...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Audra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 11, 2012
Dear guest,

Thank you for your comment on Trip Advisor, and for choosing us for your honeymoon holidays.
We appreciate your kind comments regarding our staff, grounds and ambiance; we are content overall you enjoyed a lovely honeymoon with us. Also we apologize for your disappointment with the restaurants service, we kindly clarify restaurants on the family side open at 6:30 p.m. also they count with the snack bar 24hours. We look forward to change your mind and have the chance to welcome you back, and show the excellent service we can provide.

Kind regards.

Ysabel Sosa
Management Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed September 10, 2012 via mobile

We stayed here and absolutely loved it and after going on a European Thomson couples holiday this year we noticed a significant difference on quality and had to spend the time saying how much more we preferred the Dominican!! 
The cocktails and drinks and food choice and quality were amazing!! It really is all inclusive. The amount of choice of restaurant is great too! That you can go over to the other side, we especially loved the Italian and Mexican.
The room was very spacious and gorgeous. We stayed in just a basic double room but didn't require anything more! A giant bath tub in the room next to a four poster bed what's not to love! It was also very clean and air con worked fine.
The entire grounds were beautiful. There was the rowdy pool near reception if you like a bit of action, if you prefer there was the option of a more quieter pool, there is the infinity one next to the beach. The beach is beautiful and so spacious! A wonderful breeze and you never feel like your on top of each other!
I would recommend and go back!
The only slight nag was that women first or queuing first certainly doesn't count with the bar staff especially on the beach. It was always those holding a dollar that got served first which was quite annoying. 

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hayleyc1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 12, 2012
Dear Guest,

Thank you for your post on Trip Advisor!
And for choosing us for your holidays in Punta Cana, we appreciate your excellent evaluation of our services. It’s a delight to know you found our resort amazing, it was our pleasure to welcome you, thank you for recommending us! We look forward to your next visit!

Kind regards.

Ysabel Sosa
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 10, 2012

Our room looked updated, was spacious, and had normal wear and tear. I would recommend a pool view on the top floor. We were in villa 38 and thought it was a good location in between everything.
The landscaping was great. All the vegetation was kept up and looked immaculate everyday.
The side we stayed on was the Royal side. It was adults only (mostly couples) and very relaxing. If someone is looking for entertainment and lively action, they could walk to the other side which had more restaurants, night club, casino, etc. This side seemed to be a little more family friendly and popular among Europeans. One nice benefit was that Royal guest could visit their side, but the Royal side was only for Royal guest only.
There are private villas with their own infinity pools. This looked very nice, but we like being able to have drinks severed to us from the bar and socialize with other people. The private villas might be better for someone who wants total solitude.
Overall, I would recommend this place to someone else. There are plenty of dinning options (we didn’t even get to try them all), the food was good for an island, and we did not have to wait for any type of service.

Tips: Make sure you brush up on your Spanish before going. While everyone is bilingual, Spanish is the main spoken language. American dollars are taken, so no need to use the monetary exchange.

Room Tip: Villa 38 on top floor was nice. Ask for a pool view.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 12, 2012
Dear Guest,

Thank you for sharing your review on trip Advisor!

Thank you for choosing us for your visit to the Dominican Republic; it’s always a pleasure to receive your positive comments. It’s an honor to receive your recommendations; we will be delighted to welcome you back again in the future.
.
Receive warm regards from all the staff!

Ysabel Sosa
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 9, 2012

My husband, my parents and myself visited this hotel last year and we absolutely loved our stay there. We all have been to many hotels in the DR, not only in Punta Cana but in many other areas and this one is for sure one of the best we have visited there. The food was excellent, our rooms were very beautiful, big and very comfortable. We loved the quiet pool at the Royal side and liked the fact that we could go to the other side have some fun and when we have had enough, we could go back to our quiet side. We went back to the DR after that and went to another hotel just because we like to try different hotels and it wasn't as nice. Unfortunately we now have a baby so we won't be able to go back to the Royal side, otherwise I would go back without hesitation. Loved it.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wdal11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CataloniaRoyalBavaro, Management Assistant at Catalonia Royal Bavaro, responded to this review, September 12, 2012
Dear Guest,

Thank you for posting your comment, and for rating us excellent on Trip Advisor!
We are content you had a wonderful family vacation at Catalonia Royal, enjoyed the great service we strive to provide to make your holidays unforgettable. Once again thank you for your kind comments, it was our pleasure to exceed your expectations!

Warmest regards.

Ysabel Sosa
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Catalonia Royal Bavaro

Property: Catalonia Royal Bavaro
Address: Cabeza de Toro, Punta Cana 837, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Punta Cana
#17 Romantic Hotel in Punta Cana
#28 Casino Hotel in Punta Cana
#38 Top resorts Hotel in Punta Cana
#39 Spa Hotel in Punta Cana
#40 On the Beach Hotel in Punta Cana
#40 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Catalonia Royal Bavaro 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
Enjoy the authentic Caribbean at an exclusive, adults-only resort. Its small details make big your stay and the personalized service you receive will make you feel as if you were in heaven. Exclusive suites, innovative restaurants, dreamlike swimming pools…relax in this tropical paradise and enjoy the best vacation you’ve ever had. Have an extraordinary experience, and leave the worrying to us; we’ll take care of you. ... more   less 
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Also Known As:
Catalonia Royal Bavaro Hotel Punta Cana
Catalonia Royal Bavaro Punta Cana
Royal Catalonia Bavaro

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