We just returned from a week at Tortuga bay with our three children (5, 3 and 5 months), and we can't honestly think of one bad thing to say about the place. We stayed in a 2 bedroom lower-level villa right on the beach (620). The view was amazing, the rooms were spacious and clean, the beds were extremely comfortable, and we did not hear the people above us. Above all, each and every member of the staff was courteous, professional, and - most importantly - friendly. They really seemed to enjoy their jobs, and did not once give us the impression that they resented us (which is the way we have felt at some of the other Caribbean resorts we have visited). They also really seemed to like kids: each and every one took the time to interact with ours, and it did not seem to be forced.
One of the best things about Tortuga Bay is that you are in a secluded little haven, with access to the entire Punta Cana resort and its many restaurants and activities. The villa came with a golf cart, so we had easy access to the entire resort. We went to a different restaurant for lunch every day, and ended up ordering in most evenings. There is a room service menu, but if you want something from one of the other restaurants, they will take care of it for you. In fact, the room service people consistently went above and beyond the call of duty: when I requested soy milk, they went and bought some for me; they also called to find out what time we wanted breakfast the one morning I neglected to write it on the form; also, when it was too windy to eat outside in the evening, they brought the table in for us, then brought it back out as quietly as possible to ensure they did not wake our sleeping infant.
In terms of activities, there is a dive center with kayaks and other water sports; we did not utilize this service, but we did go on a motor boat tour of the coastline. You can also rent bikes to tour the resort. The kids club at Punta Cana is a nice feature; it is outdoors, but nicely shaded, with many different climbing structures and rocking-horse-type things for the younger kids to play on. It is next to the main Punta Cana pool, which is a great place to hang out when you are in need of a break from the beach =)
Speaking of the beach, the sand is absolutely gorgeous, and the ocean is an amazing turquoise color. The beach at Tortuga Bay is restricted to guests of Tortuga Bay only, and there is even beverage service provided by the friendly staff at Bamboo.
The VIP service at the airport is another major perk: the representative whisked us to the front of each and every line, both upon arriving, and when departing. The VIP lounge is another nice feature, as it is air conditioned, clean and QUIET.
I could go on and on (and on) about how wonderful the place is. We have been to many Caribbean resorts (Cap Juluca, CuisinArt, La Samanna, Four Seasons Nevis, to name a few), and Tortuga Bay is by far our favorite (though Nevis was a close second). Definitely worth a visit!!
- Official Description (provided by the hotel):
- Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more less
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