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“Gorgeous/quiet resort!”

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Tortuga Bay Hotel Puntacana Resort & Club
Ranked #8 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 14, 2014

Spent 4 days of our honeymoon here in early June 2013, will just run through the benefits sequentially:
-Customs/getting through the airport upon arriving was extremely painless, very well taken care of.
-Receive a golf cart upon arriving, which was fantastic for heading over to La Cana (neighboring private property with the spa/golf), Westin (can probably skip, still a bit under construction - although looked nice and Brasa was not a bad steak!) and La Yola/Marina (our favorite piece of travel).
-If you're going to go, get an Ocean Front villa suite (top floor) - fantastic breeze + as close to the beach as I have ever been at a hotel (see pics).
-Food at the resort was great - free breakfast (well stocked) + decent snacks menu (for beach eating) and the dinners we had at the Bamboo restaurant were FANTASTIC.
-Nice little cigar lounge/bar next to the main restaurant - they have music Thurs-Sat and Rafael (bartender) is a pretty nice guy (ask him for his cigar "tip" haha)
-Close to an "ecological reserve" which was kind of cool but ultimately can probably be missed (the local kids hang out there a bit and do some diving).
-La Yola is fantastic for a meal - recommend getting there a bit early if on Fri-Sat, otherwise think you can go whenever and get great service. Ceviche in particular was a highlight.
-Spa was nice but ultimately a tad forgettable - the bar at La Cana right next to the spa is quite nice though, so do check that out.
-The 9 at Arrecife (La Cana) is a fun play if you want a quick bit of fun (the Tortuga 9 was closed when we were there, would recommend that one if it's open). Don't miss Corales if you are a serious golfer, beautiful/well-appointed golf course with virtually no traffic...

A few cons (very minor in the scheme of things...)
-We had a few nights where we woke up with some nastyyy bug bites all over our legs - presume they were some of the little guys that had snuck into the bed. That was unpleasant but oh well.
-Be aware that it gets to be a fairly pricey trip if you plan on enjoying yourself at dinner/otherwise - as a frame of reference, we roughly came out at ~45% of room bill in dinner/extras over 4 days.

Overall, fantastic place to go for some peace and quiet - as long as you can afford it!

Room Tip: Believe the 1-bedroom "Villas" are the top floor options, which was nice.
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  • Stayed: June 2014, traveled as a couple
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2  Thank bdriggs85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded June 16, 2014

Dear Mr. / Mrs. Bdriggs ,


We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback from your Honeymoon at Tortuga Bay!
I will share your comments with our team, who I am certain will be encouraged by your remarks.

As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Once more, thank you for your comments. We hope to be able to welcome you again at Tortuga Bay Puntacana Resort & Club , and give you a “ one- of a- kind’’ Leading Experience on your first weeding anniversary .



Vincenzo Calcerano
GERENTE GENERAL TORTUGA BAY
809.959.8229 Ext.7220
MOBILE:829.797.1121

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184 - 190 of 640 reviews

Reviewed June 9, 2014

Starting with its exquisite dinning options, Tortuga Bay Hotel offers all the amenities couples, family and friends are looking for in a perfect stay. Ideal place for people to enjoy a wonderful experience. Come visit!

  • Stayed: May 2014, traveled as a couple
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5  Thank Eloisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded June 10, 2014

Dear Mrs. Eloise,

We appreciate that you took the time to write a review to share your vacation experience and are glad to hear you enjoyed your holiday with us. We hope you visit us again, as you are already part of the Tortuga Bay Puntacana Resort & Club.

Once more, thank you for your comments. We hope to be able to welcome you again to Tortuga Bay, and give you a "Leading" Experience.


Yours sincerely,


Vincenzo Calcerano
General Manager
Tortuga Bay Puntacana Resort & Club
Vcalcerano@puntacana.Com
1 829 797-1121

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

Welcome to paradise is the greeting one receives when they arrive at Tortuga Bay. The experience is extraordinary from the time that you are picked up on the tarmac at the airport until the time you are left in the VIP lounge before you leave. (Avoiding all the crowds) Everything is simply perfect. The staff is wonderful even when something goes wrong everyone smiles and works as hard as they can to make it right. It's an experience that well exceeds anything we've ever enjoyed in the Caribbean. The golf is fabulous, rooms are beautifully appointed and spacious.
It's all pulled together by the extraordinary manager Vincenzo Calcerano who oversees all with a European flair that's unmatched in the Caribbean.

Room Tip: All the rooms are good. The upstairs junior suites vary some with An outdoor Jacuzzi
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  • Stayed: January 2014, traveled as a couple
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4  Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded June 2, 2014

Dear Mr. / Mrs. Sandra G,


We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback from you about Tortuga Bay!

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Once more, thank you for your comments. We hope to be able to welcome you again at Tortuga Bay Puntacana Resort & Club , and give you another“ one- of a- kind’’ Leading Experience.

Your sincerely


Vincenzo Calcerano
General Manager
Tortuga Bay Puntacana Resort & Club
vcalcerano@puntacana.Com
1 829 797-1121

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

My girlfriend and I escaped NYC and popped down to Tortuga bay a couple weeks ago. Let me start by saying this...this is the first Trip Advisor review I have ever written...from the moment we got off the airplane there was a nice lady waiting for us at the bottom of the steps of the plane who whisked us off in a golf cart and whisked us right through customs...it's worth taking that option when booking. We were in our room in about 30 minutes after touch down. The resort is impeccable. Clean, a friendly welcome, and people who obviously care about how they way to represent their business and their home country. Thinking about it, I am pretty sure every villa has some sort of ocean view, but it is really worth booking the "Ocean Front Villa". The beach is nice, and we ordered lunch on the beach every day (go with the Wagyu burger). We had our own golf cart and they gave us a phone so that we could call our Villa Manager at any time during the day (to book restaurant reservations for that night etc)...activities included beach, snorkeling (fun, lots of fish), ecological reserve (cool natural lagoons to dive into), and Seg Way through the forest/petting zoo. We had a blast! I will be sending friends and we can't wait to return. Have fun!

Room Tip: ocean view villa worth it!
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  • Stayed: May 2014, traveled as a couple
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2  Thank H J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded May 30, 2014

Dear Mr. / Mrs. HJ,


We appreciate that you took the time to write a review on tripadvisor to share your vacation experience and are glad to hear you enjoyed your holiday with us. We hope you visit us again, as you are already part of the Tortuga Bay Puntacana Resort & Club family.

I look forward to welcoming you back to Tortuga Bay in the future, and give you a "a one - of a kind Leading Experience''.

Yours sincerely,


Vincenzo Calcerano
General Manager
Tortuga Bay
vcalcerano@puntacana.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

Impeccable service, great food, SO clean -- and an unbeatable beach with countless activities. Snorkeling, ecological reserve, petting zoo...during the day. The spa was phenomenal. The Westin and other hotels are easily accessible (not that you'll ever want to leave Tortuga Bay!) We didn't golf but the course was gorgeous. Honestly, nothing beat breakfast by the pool and a day lounging on the beach just walking on the sand. For a real vacation, this is the best you can ask for!

  • Stayed: April 2014, traveled as a couple
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1  Thank Twiceifilikeit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded May 28, 2014

Dear , Mr. / Mrs. Twiceifilikeit,



We appreciate that you took the time to write a review to share your vacation experience and are glad to hear you enjoyed your holiday with us. We hope you visit us again, as you are already part of the Tortuga Bay Puntacana Resort & Club family.

On behalf of our entire staff we would like to thank you for your kind words and we hope to be able to welcome you again to Tortuga Bay and give you another" One- of a- kind Leading experience".


Your sincerely



Vincenzo Calcerano
General Manager
Tortuga Bay Puntacana Resort & Club
vcalcerano@puntacana.Com
1 829 797-1121

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2014

My husband and I vacationed at TB for the third time in April, 2014. As always, it was amazing. From the VIP service off the airplane to the VIP service back to the airport on our last day, everything went seamlessly. The villa's are beautiful, the location is prime and the staff makes it perfect.

We have come to call Beddy, Antonio, Cesar, Francisco, Yanidel, Victor (both!), Roselin, Juan, Esikel, and so many more our Dominican family. Their level of customer service is impeccable all the time.

The General Manager, Vincenzo ensures the resort, the staff and the stay is perfect each and every time. We appreciate him always making us feel welcome.

You won't regret going to this paradise. We are already planning to go back in January.

  • Stayed: April 2014, traveled as a couple
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5  Thank rlvjwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded May 20, 2014

Dear Mr. / Mrs. Rlvjwv,


On behalf of our team members & myself , thank you for taking the time to write to tripadvisor and comment on your recent experience at Tortuga Bay Puntacana resort & Club ! It is always a pleasure to receive positive feedback.

On behalf of our entire staff we would like to thank you for your kind words and we hope to be able to welcome you again to Tortuga Bay and give you another" One- of a- kind Leading experience".


Your sincerely



Vincenzo Calcerano
General Manager
Tortuga Bay Puntacana Resort & Club
vcalcerano@puntacana.Com
1 829 797-1121

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2014

Beautifully decorated, very elegant and the staff was welcoming, happy and helpful. You really feel you are on a small part of PARADISE with it's turquoise beaches. Pampered I was --thank you for the special feeling - home away from home.

New launge bar next to the restaurant is a plus and the lady next to it waiting to give you a back massage - hummm - way to go before or after golf!

The restaurant was once again outstanding and the Price was right!

Room Tip: it's not the first time but this time I really liked the upstair room with it's outside jacu...
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  • Stayed: May 2014, traveled as a couple
    • Value
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Thank CWS2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this reviewResponded May 17, 2014

Dear CWS,


Thank you very much for the great review on tripadvisor about Tortuga bay Puntacana Resort & Club.
We are delighted to hear that you have enjoyed our beach, our restaurant and the kindness of our staff!

Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. I will share your comments with my team members!

I look forward to welcoming you back at Tortuga Bay in the future, and give you another "a one - of a kind Leading Experience''.

Yours sincerely,


Vincenzo Calcerano
GERENTE GENERAL TORTUGA BAY
809.959.8229 Ext.7220
MOBILE:829.797.1121

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 112 Hotels in Punta Cana
Price Range: $741 - $2,371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Official Description (provided by the hotel):
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. ... more   less 
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