I loved this place and the entire experience. The airport arrival and transfer to our Villa was superior and set the tone for all we experienced. Our villa was a two bedroom and the living area was perfectly sized and beautifully furnished/ decorated. The staff was very accommodating no matter where you were on the property. The villa supervisor consistently checked in to ensure my friend and I were having a good time and not experiencing issues. We spent a lot of time at the Spa. The service was great each time. We were disappointed the Spa did not have a private relaxation room. So, having a "spa day" was not very enjoyable. Non- spa guest frequently walk through the spa. There was an outside pool area where you could relax, but the pool is shared with non- spa guest, was filled with children and families that interrupted relaxation. I suggest making a change there. Otherwise, I loved Tortuga Bay, the staff, the service and the beautiful beach!
- Official Description (provided by the hotel):
- Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more less
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