We went to Tortuga Bay with our 20 month old son for a quick getaway and weren't sure what to expect. We read many reviews prior to going and have been to some of the best resorts in the Caribbean, so we have a high bar set for resorts. We were NOT disappointed.
I can say that the rooms are clean, large, decorated nicely and comfortable. We had a 2 Bedroom Beachfront Suite which was perfect. It allowed us to hang out on the patio or the lawn while our son played in the grass. Then when he was ready to go to the beach, just a quick walk about 50 feet and we were in the sand!
The staff was unbelievable. The VIP service at the aiport was great, they got us ahead of a line of 300 people and had us in our villa in under 25 minutes. The maids, waiters, villa managers all had our comfort and happiness as their #1 concern. They all paid attention to our son, made him smile, said hello, etc...
The only thing that we felt could use some upgrading was the food. We were happy with the restaurant Bamboo, but the restaurants on the Puntacana Hotel property were not the best.
We enjoyed the golf carts, bicycles, and the beach.
Thanks for a great vacation for our family!
- Official Description (provided by the hotel):
- Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more less
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