This is an all-inclusive resort that apparently aims to keep its visitors confused but happy. We were never clear on which rooms or suites were part of which property, or which amenities were available to us. We were in a duplex villa, but had only reserved (for a last minute trip) a suite, which I assume was in a hotel building somewhere. We had our own golf cart to get around, but we were never quite sure how far afield we could go. At one point, we ended up in a nearby community of homes which were mostly new and for sale. Restaurants and other amenities are strewn about randomly, and signage is inconsistent.
That said, we had a terrific time. The beach is short and has to be cleaned of seaweed regularly, but the weather was wonderful, and we just wanted to relax for a romantic couple of days, which we did. The service at the restaurants was impeccable.
I do have to mention - the service where they meet you at the steps of the plane, and guide you through customs privately, skipping everyone in line from every plane including your own, is incomparable. I've never experienced anything like that in the world, and I've no idea how they manage it. It seems almost indecent.
- Official Description (provided by the hotel):
- Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more less
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