Tortuga bay is a beautiful resort and the staff makes the stay as lovely as possible. They bend over backwards to please. At times the service can be slow, but you are on vacation, and most of the Caribbean resorts have the same issue.
The easiness of the arrival and departure is a wonderful plus.
All that being said, I had only one issue. The linens in the bedrooms and bathrooms are highly scented with fabric softener, and the paper products in the bathrooms are also highly perfume. If you are bothered by chemicals or strong perfume, this is a big issue- the staff tried to rehash the linens in water, but the scent does remain.
If you can, try to get the beachfront villa as opposed to the beach view. It s a world of difference.
I thank the lovely staff for working very hard.
- Official Description (provided by the hotel):
- Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more less
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