Let me start with the good before I scaEntertainmentne away. Check in and service desk very helpful; moved us to a different room, no question asked. Grounds and beach just beautiful. We tried 4 of the restaurants, just OK food but you will find something to your likeing. Room service..... if you like nachos because that's all they got. (Funny 'cause we tried to ask for other stuff like cereal and they kept saying no but they have nachos). Room cleaness no complain there, clean towels in abundance. Water not potable so that's where we encountered another problem....they keep you at a minimum minibar wise(tipped the guy on the way out the door and as a result didn't leave anything), every other day I kept calling service desk to bring water but lesson learned b4 we headed to the room we grabbed 2 bottles from desk.
Overall good family atmosphere, decent
Entertainment and after all you are on vacation and you can overcome some inconveniences, but the mattresses are terrible after only 2 nights my entire body was aching and ended up sleeping on that pull out couch they got. I swear I had "insomnia" the entire trip.
One more thing, take some change with you since tipping will take you a long way.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more less
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana