This is the first time I stay here and i must say the front desk was the worst ever! They treat you like if you don't belong in their country. Karin the front dest clerk did not even greet us!
We had an issue with reservation and it took over 4 hours to resolve!No supervisor on staff and poor service skills. The hotel is nice & bartenders were good! But would not stay there again. Many other hotels to choose from.
- Official Description (provided by the hotel):
- The 24-hour All Inclusive Hotel Riu Palace Punta Cana opens all year round and is located in holiday area Punta Cana on the Dominican Republic's eastern coast, it is part of RIU Resort with four sister hotels, is situated on the Playa Arena Gorda, which stretches for 26 km. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Punta Cana Airport PUJ (25 km) and El Cortecito (10 km) and invites you to explore the area. The hotel has 612 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the gym. 4 outdoor pools, 1 children's pool. Day and evening entertainment, as well as our Pacha discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Brazilian, Italian, Fusion restaurants, as well as 5 bars. ... more less
- Reservation Options:
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana