This was our fifth visit to the Riu Palace Punta Cana and we have had great times there but I think the food on our recent visit is not upto the standard it used to be.
We found that if you sat in the same section of the restaurant for your stay and had the same staff serving you they got used to you and you get a better service.
Reception has always been good for check in with little delay before your in your room with luggage soon brought to you room.
On this visit there were lots of Americans (young ones) and as other reviews have said they can be quiet noisey and seem to shout rather than speak in a normal way.
I feel that Riu are cutting back and on this visit I do not think that the hotel food could be rated as a 5 star a la carte hotel.
We still enjoyed our stay and the staff we came in contact with over the past vists are all excellent,the bar area at the side of reception is great and Marycruz and all the staff were great always on hand when your drink was getting low to see if you wanted another drink.
All the hotel ground are clean and well presented and you feel you have come to a great hotel for your vacation and the hotel manager is walking round the hotel and pool area daily to check that everthing is upto standard.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more less
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana