Over all, we had a GREAT time, we had just 3 issues.
1)One of the two elevators was broke the whole time we were there and of course we were on the third floor and at the opposite end of the other elevator.
2)They only had 3 ice machines, and again they didn't have one on our floor. We had to go to the first or second floors to get ice and most of the time there was no ice to be had. Hard to make cocktails without ice.
3)Finally, and I WAS not happy. We had to use the same beach towel for 3 days. Every time we went to get a fresh one, they were out. On our last day there, we had to stand in line for over half hour to get a fresh towel. We did try to dry them out by hanging them on the railing of our balcony, but with the humidity they didn't dry.
The staff was wonderful!! Raul was the greatest waiter, he looked for us every morning. The waiters on the beach were very attentive always there when we needed a fresh drink.
I liked our room, it did smell a like musty, but I always bring a candle and burn it when ever we are in our room(which wasn't much).
Like I said at the begining, we had a great time. Not going to let no elevator,ice or fresh towel ruin our trip.
- Official Description (provided by the hotel):
- * Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more less
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- Also Known As:
- Riu Palace Punta Cana Hotel Punta Cana
- Punta Cana Riu Palace
- Riu Palace Hotel Punta Cana