Just got back from Paradisus Palma Real, Punta Cana. The hotel is stunning, with a beautiful beach and the room was great. Most staff in this lively hotel are very friendly. Food was delicious. Felix Grullon, a very talented Chef at The Reserve, knows how to handle his knives and spatula while providing entertainment to his customers. His co-worker was also fantastic. David and Tita, at the Bar, could not do enough to please us - they were just superb! We enjoyed the Banana Mama and the Chichi cacapuca drinks prepared by them. Jacoba Batista provided an awesome service on a daily basis - courteous, friendly and attentive gentleman. Angel! We cannot thank him enough. He is a brilliant dance instructor, He is not only an amazing teacher, but he also knows how to make the lessons fun. Top score from us.
We cannot say the front desk were anything close to welcoming. Our arrival and departure was overshadowed by the lack of hospitality and attention by the front desk person doing our check-in. We feel management should address this issue with that particular staff.
Overall our stay was very enjoyable and pleasant.
- Official Description (provided by the hotel):
- Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more less
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- Also Known As:
- Paradisus Palma Real Hotel Punta Cana
- Paradisus Palma Real Punta Cana
- Paradisus Punta Cana
- Paradisus Palma Real Resort
- Punta Cana Paradisus
- Paradisus Hotel Punta Cana