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“Explorer's club for kids”

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Dreams Punta Cana Resort & Spa
Ranked #17 of 112 Hotels in Punta Cana
GreenLeadersPlatinum level
Bethel Park, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Explorer's club for kids”
Reviewed July 14, 2013

This was the 2nd time at this particular resort and enjoyed it very much both times. I want to point out how wonderful the the explorer's club was for my daughter. They ladies that supervisor and interact with the children are excellente!!! I was very hesitant on our first trip to leave my daughter but it was such a great experience for her that we decided to go back for this reason! I especially loved Evelyn! I was so grateful for these ladies taking such good care of my girl! I was sad to leave. Maria, Carolina, Carmen and Darleny was all wonderful too!!!
Although the food tasted wonderful... My husband got sick a few days. Not sure what that was all about?

Room Tip: Loved the lower rooms with patio!!!
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 15, 2013
Dear Guest

Buenos dias from Dreams Punta Cana. First of al thank you for choosing us again for your vacation. We are thrilled to see that you have enjoyed your vacation and to see that your daughter had such a great time at the explorer's club. We do think that by having this service available the kids get a chance to have a great experience and for the parents to enjoy some time by themselfs. We are sorry that you husband got upset stomach but we can assure you that this was not food or beverage since this was an isolated case that did not affect you. We would like you to remember that not everybody has the same tolerance for changes in food and climates and sometimes the bodies does do that. Once again thank you for choosing us and hope to have you back with us. Please do not hesitate in contacting me before booking.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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11,405 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2,937)
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  • German first
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 13, 2013

The worst thing that could happen to someone who is having such a great time ourselves is to face the reality of going back home. We are leaving tomorrow, and believe us, if we could extend for more days, we would! Everything about this place is wonderful! We are family of 6 and i know that this is place we all wish to come back to. There is something for Everyone to do! Food is amazing there Is something for everyone to do. My kids (4 and 6)love the explorer club and my teens (12 and 15) have perfected their foosball techniques at the core zone. We will surely miss everyone.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank punishier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 14, 2013
Dear Guest

Greetings fro Dreams Punta Cana. We are thrilled to see that you and your family are having such a great time. We take great pride in all of the little things that we do like teaching football skills and ect. As a family resort we are gald to see that we could fulfill all of your family's expectations. We do hope to have you back with us in the future. Do not hesitate in contacting me before booking.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 13, 2013

When I booked this vacation I had no expectations! I expected the least and hoped for the best! I was pleasantly surprised.

There is good and bad here at Punta Cana Dreams Resort, but there is so much good that overpowers the bad, so, bad is a foot note here. People at this resort are the stars and they make the ratings. Premier Club package is a must buy service, without it don’t even travel to Dreams Punta Cana. Mr. Cabrera at the beach and Humberto at the Oceana Restaurant are the guys you must know. I stayed in B1 room 1303 and our house keeper Iselda Hurtado saved my visit. I had a soft bed problem. She went beyond duty calls and had fixed it, she was very nice.

I would visit this resort again in the future.

Room Tip: Stay on B1 if you are a beach bum.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AliGunertem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 14, 2013
Dear Guest

Greetings from Dreams Punta . First of all thank you for taking the time to write your review. We wanna say that we are thrilled to see that you have enjoyed so much our prefered club and all of the services that we provide. Also like you we think that the staff is what makes the vacation a great memories and that there will always be little things to report but nothing is perfect. We will be passing on your comments to those mentioned and we do hope that you will come back in the future.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2013

The whole trip was wonderful from start to finish with excellent staff service. But the one thing that made the trip memorable was the entertainment team and especially Yanely and Moises and ne-yo and everyone else. I loved the shows in the evening and the food. The variety of cuisine surprised me pleasantly

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Devp93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 14, 2013
Dear Guest

Greetings from Dreams Punta Cana. First of all thank you for your lovely review. We are thrilled to see that you had such a great time and that you have enjoyed so much our entertainment staff and there shows. Also we are happy to see that our gastronomy surprised you, we take great care in making sure that we have offers for all of the people that visit us using mainly local products and working with farms from the DR. Once again thank you for this review.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Valley, New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 12, 2013

Dreams punta cana resort was a great getaway because of the service received from Yudith Mordan, Miguel Angel, and Chef Fabian of the World cafe. Willie who is a waiter at the Japanese restaurant also provided great service. You can really count on being treated like family. Thank You.

Room Tip: Always trust the experience of management.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chauncey bernar... h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 14, 2013
Dear Guest

Greetings from Dreams Punta Cana. Thank you so much for taking the time to write your review. We are thrilled to see that you had such a great experience with our food and beverages staff. They work so hard on a daily basis to make sure that all of our guests have a great experience and we will be passing on this review to those mentioned. Once again thank you for choosing us and we hope to have you back.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 12, 2013

It make lot of time i come back here and all his always excellent ..come for the animation who make the good job thank too marcos and , moises ne-yo stephanie , scobido and all i forget they make their vacation so fun and want come back again and again continue our good job and yanely they was excellent and also dj bree and the disco.....

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sylvester2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 14, 2013
Google Translation
Dear Guest

Greetings from Dreams Punta Cana. Cher client merci beaucoup pour vos comentaires et vos impressions. nous sommes tres content que vous avez eux de tres belle vacances y nous esperons vous avoir de retour avec nous. Merci beaucoup et a la prochaine.

Passez une belle journee

Pascal Messier
Gerent Resident
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 12, 2013

I had the time of my life. There were different activities throughout the day which I enjoyed very much especially the dance lessons and nightly themed entertainment. Staff was very friendly, courteous, and wonderful. We really liked Ne-Yo a charismatic and energetic entertainer. He's extremely friendly and nice we especially the kick as part of the ice breaker just like Luis Miguel a Mexican singer. All our stay was EXCELLENT we highly recommend Dreams Resort and Spa Punta Cana for a unforgettable vacation.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sbarajas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 14, 2013
Dear Guest

Greetings from Dreams Punta Cana. Thank you so much for taking the time to write your review. we are thrilled that you have enjoyed so much our resort and all that we have to offer. We do think that our staff is what makes this place so great and that people like Ne-Yo really make the difference. We will be sure to pass on your review to him. We do hope to have you back and once again thank you for choosing us.

Have a plesant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Punta Cana Resort & Spa

Property: Dreams Punta Cana Resort & Spa
Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Casino Hotel in Punta Cana
#14 Spa Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#31 Family Hotel in Punta Cana
#42 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dreams Punta Cana Resort & Spa 4*
Number of rooms: 620
Official Description (provided by the hotel):
Secluded in a lush tropical paradise, Dreams Punta Cana Resort & Spa features one of the largest free-form swimming pools in the Dominican Republic, stretching from the lobby all the way down to the pristine beach. ... more   less 
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Also Known As:
Dreams Punta Cana Hotel Punta Cana
Sunscape Beach Punta Cana
Punta Cana Sunscape Beach
Dreams Resort Punta Cana
Dreams Punta Cana Resort
Dreams Dominican Republic

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