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“Better than exelente!” 5 of 5 bubbles
Review of Dreams Punta Cana Resort & Spa

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Dreams Punta Cana Resort & Spa
Ranked #12 of 110 Hotels in Punta Cana
GreenLeadersPlatinum level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Better than exelente!”
5 of 5 bubbles Reviewed July 5, 2013

Stephanie, Marcos, Moses, Carla, Alejandro were amazing! The dancing on the beach was the best, so was the dreams acrobatic show. The energy that the entertainment team had and put into the shows was never lacking and they always tried to include as many participants as possible.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SandraNataliee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 7, 2013
Dear Guest

Greetings from Dreams Punta Cana. Thank you for taking the time to write your comments. wew are thrilled that you had such a great time with our entertainment staff. we do think that they work very hard in making sure that all of our guests have a great time during there stay. Once again thank you for choosing us.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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10,064 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2,632)
Date | Rating
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  • Dutch first
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English first
Boisbriand, Canada
1 review
5 of 5 bubbles Reviewed July 5, 2013

I was there from June 23rd to June 30th and I had a wonderful time. I was my first all inclusive vacation and I loved it!! Thanks to the Dreams spa resort. The staff was so welcoming and friendly and the resort is breathtaking! I would go back anytime!

Room Tip: get the members club package, you will have special access to the beach, towels, restaurants etc..
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  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 10, 2013
Dear Guest

Greetings from Dreams Punta Cana. First of all thank you for taking the time to write your comments. We are thrilled to see that you have enjoyed so much your first experience with us and in an all inclusive. We do think that are staff is the main reason why people enjoy so much our resort. And we do hope to have you back with us soon.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Falls, Montana
1 review
5 of 5 bubbles Reviewed July 4, 2013

went to Dreams Punta Cana from June 16-23. Amazing trip! Wedding coordinator Yessica was very professional and did everything without any questions asked! Everything at Dreams was amazing. Food was unbelieveable. The best restaurant I went to was the World Cafe. You had so many options to choose from. I would go anywhere else in the world other than Dreams Punta Cana, It was an Amazing trip.

Room Tip: Entertainment team was amazing. Alejandro was such a blast to be around and a great host to most of...
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bobby_Webb2308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 7, 2013
Dear Guest

Greetings from Dreams Punta Cana. First of all thank you for taking the time to write your comments and for choosing us as your wedding destination. We are thrilled that we could be part of such a great moment in your life. We will be passing on your comments to all of those mentioned. We do hope to have you back with us for your one year anniversary.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed July 4, 2013

Let me start by saying that the staff were the most helpful and friendly people you could possibly hope for. The rooms and pool area are clean and well maintained. Unfortunately, the sit down restaurants were disappointing to say the least. At most 'seafood' restaurants my biggest concern is that the seafood tends to be served a bit undercooked. This was not a problem at The Oceana. From appetizers through the main course, everything was extremely overcooked and too dry. The night we ate at the Asian restaurant, there was no sushi menu provided. The chef said that he did not have enough inventory to offer a sushi menu that night. Every dish that we ordered from the Chinese menu was served fried: the wonton in the soup, the dumpling in the dim sum, the side dish of vegetables, and even the ice cream we ordered for desert. The World Café Buffet offered a nice variety and the serving staff was wonderful. They greeted us by our first names from the day we arrived. Keep in mind that this is a family friendly resort, so the buffet restaurant is overrun by small children during most meals. The sit down restaurants had much quieter atmospheres so it was disappointing that the meals offered were not more appealing. If you have small children and you plan on eating most of your meals at the buffet, I think this would be a great place for you and your family. As a parent with teenage children, I think I'll try a different resort next time we visit the DM.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank satree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 7, 2013
Dear Guest

Greetings from Punta Cana. Thank you for taking the time to write your comments about our resort. First of all like you we do think that we have a great staff and that they do an great job. Concerning your comments about the asian restaurant we are sorry to see that the dishes that you have ordered are the fried ones. But also you could have tried our wakame, mango and ginger salad, our beef mongolian, pow chicken ect. For the comments about our sushi bar we do have the products on hand now since there was a delay in us receiving the sushi products being all of them imported like the smoke eel, the asian wine vinegar ect. We do take great pride in our food and we are sorry that you did not get to meet our chef, i am sure that you would have loved is food.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed July 3, 2013

Excellent service good food . specially if your a good meat eater . The excellent service from Mr. Natera the surpervisor of the mexican . He is all over the place i see him at the buffet also . but what make him so special he really accomodate me and my Familys need . he make sure Our Family Dinner will turn out Excellent. He go beyond his Job it got little sick from over exposed of the Sun . Mr. Natera make his effort to call my room to see if I'm feeling better . he make us feel part of the Family the caring for all of us .
Also would like to add the cleaning lady that take care of our room while we are their her name is Eusebia nice lady she make sure that my kids rooms are clean on time and also mine . just need i little change from the mattress and pillow need a little change for a comportable one.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rodolfo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 3, 2013

The service was good people are friendly . specially Eloina Martinez the supervisor of the apple world cafe buffet . food are good but i would like to make a a suggestion to change the menu daily so it could be more inviting for the people to come at the buffet . otherwise the service was good .

Room Tip: Rooms in building two are good close to the beach and have more ocean view. the room just need new m...
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  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ramirez1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 7, 2013
Dear Guest

Greetings from Dreams Punta Cana. Thank you for choosing us as your vacation destination and for taking the time to write your comments. We will be passing on your review to Eloina and we are sure that she will be thrilled that you have mentioned her work. We do think that the people are the ones that make the resort and create the memories for all of our guest. Once again thank you and we hope to see you back.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 3, 2013

Time of my life... I would come back here in a heart beat. The staff is unreal. Super friendly. Fun exciting and personable. They wanted to be involved it and make our trip as best as they could. Shout out to Carla, Moises, ne-yo, Stephanie, Yanely, Arismendy aka magic mike and Alejandro. The entertainment team was amazing!

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kirkg5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pascal M, Manager at Dreams Punta Cana Resort & Spa, responded to this review, July 12, 2013
Dear Guest

Greetings from Dreams Punta Cana. Thank you so much for taking the time to write your review. we are happy that you had such a great time and that you have enjoyed our entertainment staff. We will be passing on this review to those mentioned and we hope to have you back with us.

Have a pleasant day

Pascal Messier
Resident Manager
pmessier@dreamsresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Punta Cana Resort & Spa

Property: Dreams Punta Cana Resort & Spa
Address: Playas Uvero Alto, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Casino Hotel in Punta Cana
#10 Top resorts Hotel in Punta Cana
#11 Spa Hotel in Punta Cana
#12 Luxury Hotel in Punta Cana
#12 On the Beach Hotel in Punta Cana
#31 Family Hotel in Punta Cana
#42 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Punta Cana Resort & Spa 4*
Number of rooms: 620
Official Description (provided by the hotel):
Secluded in a lush tropical paradise, Dreams Punta Cana Resort & Spa features one of the largest free-form swimming pools in the Dominican Republic, stretching from the lobby all the way down to the pristine beach. ... more   less 
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Also Known As:
Dreams Punta Cana Hotel Punta Cana
Sunscape Beach Punta Cana
Punta Cana Sunscape Beach
Dreams Resort Punta Cana
Dreams Punta Cana Resort
Dreams Dominican Republic

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