I had 2 amazing week in this wonderful Hotel. I found all extremely good: Room, Food, Surrounding (Beach, Pool, Restaurants). Staff was very friendly, most of them had a smiling on the face. Particularly negative I have noticed the poor sound manifests, which in the guide (Rovelto, Trattoria and Eusebio, Goumet Marché) had over the staff prevailed mostly. When the guests noticed the effect is not very pleasing and is bad for the image of the hotel! ANIMATION: I also want to thank the whole team for the great animation and super fabulous work. PERSONAL: The pool area and Trattoria Grazie especially Aldo I noticed from the personnel operating there (he was always very friendly to the guests and above average attention when he saw that somewhere, something was missing or had to be done). When room service sometimes the food arrived a bit with delay: However, the staff of room service (Aldo, Alex) but have then brought the food and drinks with high speed and very friendly service and always have served it great!
- Official Description (provided by the hotel):
- Royalton Punta Cana is a modern "All-In Luxury" Resort on Bavaro beach with unique all inclusive features like Reservation-Free Dining, international drinks, 24 hour room service and Dreambed. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. ... more less
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